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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1984 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are impressed with the ease of use, data transfer capabilities, and setup process of the computer and tablet setup service. Many also praised the helpfulness and knowledge of the technicians, noting the speed and efficiency of the service. While some customers found the price to be expensive and experienced minor issues with software or wait times, the positive feedback on the service's core features significantly outweighs the negative comments. Overall, customers felt their devices were well-setup and ready to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,984 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They install the computer to the programs and got it ready

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did all the installation of the product that the sales person suggested.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So dependable to get it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got everything set up in record Time & answered my questions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    yes yes yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me so much time and frustration. let the professional do this, it is worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This product is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great because it's better to let the professionals do their job. Easy, fast, and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    satisfied service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad transfered info from recently purchased defective Lenova laptop to new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole crew was incredibly helpful. Even though I am technology challenged, they did not make me feel like an idiot.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad did well. Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferring my information from computer to computer was quick.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Laptop setup was handled well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although there was a few days wait, the Geek Squad did a fine job with the setup of my MacProbook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the first pc did not work the geek squad was very helpful in making sure the replacement machine was set up properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samantha was good with setting up the phone. We spend 40.00 to set it up but it wasn’t set up completely and we went back and she wasn’t in and the people that were they didn’t know how fix it and they sent us to the geek squad and he couldn’t fix it either and wanted to up appointment with them, we chose to go to the Apple Store and they fixed the issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    did a very good job on my disk computor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes they help me set up my new computer this was big help to me thank you to all

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy and very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my software for me so my laptop was ready to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup our new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Becky was excellent. She stayed with us and showed us the features and answered our questions for the 3 hours we were in the store understanding the new features of the computer we had just purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended there service. They went step by step with helping me set up my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lifesavers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Sqad was great at helping me quickly diagnose issues with my laptop and saved my harddrive and be able to transfer that to my new laptop- what a lifesaver

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks did a great job of setting this computer up for my wife and answering questions she had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly and quickly for my computer setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Custom PC Build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased parts for a gaming PC and got it setup with Geek Squad for free. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was able to get my keyboard working for the iPad I recently purchased at Best Buy. However, it did not continue working.

    I would recommend this to a friend