Customer Ratings & Reviews
- SKU:
- 8789297
Customer reviews
Rating 4.6 out of 5 stars with 2021 reviews
(2,021 customer reviews)to a friend
Customers are saying
Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone was very helpful and it was nice to take it home and have it ready to use.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad transfer info
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad transfer from old laptop to new laptop.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
geeeked out!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great setup in a very quick time. the geek squad rocks!
I would recommend this to a friend Rated 4 out of 5 stars
Geek squad Awesome Check In
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joe was awesome (5 stars) checking me and explaining the various services and their details. On the other hand when I picked it up it was given to me with no demo or conversation leaving me to try and figure out exactly what was done and how to operate. Was expecting a quick review if nothing else.
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a really good job! Very professional and helpful!
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Fast and accurate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They got my computer set up and running, and ready for pickup 3 days before promised.
I would recommend this to a friend Rated 4 out of 5 stars
geek squad techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technicians were quite helpful. They successfully transferred all but one of my requests. Had to go back to transfer my Web root service.
I would recommend this to a friendRated 4 out of 5 stars
Softwaretransfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I’m going to guess this was about what I thought would be a simple transfer of exe files from old laptop to SSD to new laptop. Have now learned that exe files and registry files don’t copy well. So old software not really transferable unless you have actual discs. Suggestion don’t download software over internet. Especially Quicken.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and always very knowledgeable. I love geek squad!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GEEK squad was very professional and timely in doing this for me
I would recommend this to a friend Rated 5 out of 5 stars
Set up was fast and a breeze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents Palmer, Chris and Jensen should all be given 5 stars. Best Geek Squad around. I would highly recommend this group. Thanks for all your help.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad guy was Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad guy was super helpful, knowledgeable and friendly. He answered all my questions and transferred my old laptop info to the new one quicker than expected.
I would recommend this to a friendRated 5 out of 5 stars
Great IT Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are the best. They work with you on everything you ask of them.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super excellent outstanding stupendous wonderful achievement
I would recommend this to a friend Rated 5 out of 5 stars
Installing programs on my new computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very helpful and treated me with respect. He was patient and explained the answer to my questions in terms I could understand.
I would recommend this to a friendRated 5 out of 5 stars
Ricky is amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live an hour away from the Montgomery store and after selecting the computer I wanted Ricky started loading everything knowing we didn't want to have to come back the next day. It helped that the computer was fast but he also made sure that everything I purchased was ready to use with the computer.
I would recommend this to a friendRated 4 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this service several times. They are always helpful and patient with my questions. Very friendly
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is always helpful when I need to setup any of my devices.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always, technical service was excellent. Great customer service.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
computer setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they took care of everything it sure beats reloading everything from scratch
I would recommend this to a friend