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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2021 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,021 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and easy, don’t have to worry about doing it yourself

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worked with me explaining that the problem was fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had to leave it their 1 day. Very knowledgeable. Made sure the computer worked before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saves many Hours of Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Geek Squad set up two new-to-us laptop computers. They worked great when we got them home and loaded our software to them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad set up my tablet and explained the work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job setting up my wifes tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Custom PC Build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased parts for a gaming PC and got it setup with Geek Squad for free. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone that i dealt with treated me with respect and humility even though i am not a computer saavy person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was well trained and answered all my ?s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again this Southfield, Michigan to answer all my excessive questions. They stayed calm and kept a smile and asked me do I have another question, and they always answer with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store new computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech set up our brand new laptop in store while we waited and was excellent in every way. 100% and would do it again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performed as expected in a professional courteous manner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my questions were answered. My computer was set up as per my requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they know what their doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prompt and professional little waiting time relaxing purchase they are the best

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my computer set up was great, every thing was on it that i told them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blane is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys who helped me were very good. When I had issues with the non-Apple keyboard and mouse that came with an open box IMac, they immediately went and picked up the Apple branded keyboard and mouse, helped me set it up and made sure everything was find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There to answer any questions. Very courageous and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was excellent. Things were done quickly and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad cleaned the virus infected computer and installed the safe programs to my new computer. giving me peace of mind and protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, fast and easy, Knowledgable people would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed of them setting up the computer at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, Slick's laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad folks are outstanding, and very helpful. They were very efficient at moving my files from my old laptop to my new one.

    I would recommend this to a friend