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Sevenhugs - Smart Remote - White-Angle_Standard

Sevenhugs - Smart Remote - White

Model: SR1AS0WHSKU: 6311764

Customer rating

Rating 4.1 out of 5 stars with 91 reviews

79%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-19 of 19 Reviews
  • Rating: 4 out of 5 stars

    Magical idea and a great start

    Posted
    camdenk
    • Tech Insider NetworkTech Insider Network

    PROS - Quick setup - Beautiful screen - Unique point and click feature CONS - Short battery life - Questionable stand design - Lacking integration I’ve long thought that the holy grail of home automation was an experience that was contextual and personal – besides voice control this is the closest that we have come, and it is indeed very magical! To be clear, the Smart Remote by sevenhugs is not just another universal remote control, but it does integrate several of the aspects used their competitors along with their own unique approach. I’m going to talk about everything from how I setup the remote and features to things I would like to see. Let’s get started! HARDWARE The hardware is very straight forward – there are no physical buttons here. The front of the remote features glass with a color touchscreen. The resolution isn’t going to win any awards, but it gets the job done and looks great. The back has a slightly grip rubber texture with small recessed area to natural rest your fingers that makes it very easy to hold. Overall, I found it very comfortable to use. The battery most likely due to the display never lasted more than 24 hours – I would be sure to put the dock in an accessible location. The dock is an unassuming black puck with the USB type C connector that points vertically at a slight angle. This is slightly scary as the remotes only support when docked is provided by this single connector and there is no other mechanical part keeping the remote up. I can foresee this being a problem, especially in households with children. It only takes once, and you could be left with your jack broken off your dock. The magic point and click aspect require 3 other white puck shaped device to be adhered to your walls in the room that your using the remote in. The pucks are battery powered and come with 3M Command Strip adhesive to aid in the installation process. There are some specifications that need to be adhered to such to ensure the point and click functionally works as intended. Pucks must be on different walls, never the same wall, must have a view of each other, and a view of the dock. That is a lot, and it did take some thought before I decide where to place each one in my apartment. SETUP + SOFTWARE The setup is dead simple and should be for a universal remote that promises to make your smart home and entertainment life easier. You plug in the remote and connect it to your home’s Wi-Fi. After that you do most of the configuring from the app. When you select what TV/AV equipment you want to setup it will prompt you to interact with the remote if it needs help deciding what specific TV model or A/V receiver you have. The setup is very fluid and easy to follow. Next if you have any smart home hardware or services you can connect those. I setup my Philips Hue lights, TP Link switches, Apple TV, Sonos speakers, and Nest Thermostat. They are always adding new support for devices (Nest is the newest addition). Setup typically involves signing in with that specific account or searching your Wi-Fi network for the devices – either way it is super easy. Once you have your TV, A/V, and smart home tech added you can begin grouping and configuring your hardware. They offer several scene options to tackle typical scenarios – you can have an A/V scene or Home scene. Home scenes allow you to have a single button to perform several actions like when you arrive/leave home or want to have a movie night. When creating a home scene, you are asked to complete the action on the remote. This is easy enough, but when you have tons of lights and other hardware it can be slow scrolling through every single item. A better option to tackle this would be doing it all in the app. If you aren’t controlling individual lights, I would suggest grouping lights to make creation of home scenes easier. To control multiple A/V hardware you can setup an A/V scene – this will allow you to select what hardware you want to turn on and what inputs they should be set to. Additionally, once specifying your A/V configuration you can create or tie in an existing home scene to control lights or other smart home functions in conjunction with your A/V scene. Overall the process is simple and easy to follow, but it does get noticeably more bulk for homes that have a ton of smart home appliances. Now comes their killer feature – contextual point and click. After setup of your devices and scenes you can unlock the magic. The setup of this is easy - click and hold down on any item from the remote and it will ask you to hold the remote around 6” from the object and set the location. After doing that, whenever your remote is in point and click mode you can simply point at that object and the remote screen will change to whatever that object is. It works very well and once you set everything up it’s a truly magical experience. At some points it does require recalibration, that involves spinning the remote in a figure 8 pattern in addition to pointing to each of the reference points as they light up. Overall, I’ve been very satisfied with the remote, they offer a unique and fun approach to the traditional universal remote environment with their unique point and click capability. It’s easy to setup and offers many services and third-party support that is steadily improving.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A Good Start for Sevenhugs

    Posted
    Veganrichy
    • Tech Insider NetworkTech Insider Network

    Sevenhugs first smart home universal remote is a solid start. However, it does have its quirks. I have owned multiple universal remotes, and they were not easy to program. More than likely, you downloaded software to your PC, and you had to input every model number manually. One of the best features of Sevenhugs remote is the intuitive approach. All the user has to do is download their smart remote app from the Apple or Google Play store. Once installed, create an account and have your remote ready nearby. Through the phone app, you select the device you want. Then, you point the remote at the object, and it downloads the information. Since this was a simplistic approach, I was able to download everything including my receiver, cable box, television, and my 4K player in under 5 minutes. Additionally, I was able to add Wi-Fi devices including my Philips HUE lights. Again, the amount of time and ease to do this is simple, and a fantastic design approach. The remote itself is very light and comfortable to hold in your hands. I am not a fan of the overall plastic design, because it feels cheap. However, using the plastic Sevenhugs used allows the user to hold and control the remote with ease. One of the flaws to this remote is the battery life. After charging the remote for five-plus hours, I was surprised to have limited battery life with it. I used the remote for one day to control everything in my home theater, and lights. Afterward, I set the remote down until the next day. The remote had a quarter battery life left. I continued to use it, and then I received a message to "place the remote on the stand to charge." Again, the battery life of the remote is not good. Hopefully Sevenhugs, in the future, puts a better longer-lasting battery in the remote. While using the remote, the user can scroll through their devices by swiping left on the LCD screen. I had some infrared issues initially. I had to hold the remote just right to use my cable box, which was frustrating. However, I was surprised when I was able to use my receiver and 4K blu-ray player through our foggy cabinet windows. Despite what other reviewers said about this, I had no issues using the remote through glass cabinets. With programming, I was able to use my Philips Hue lights and adjust the colors of my light strips with this remote. The LCD screen displays the color picker and options on the remote well. Another option I went with was creating a "scene" with the remote. I created a useful "All ON/Off" function using both the app and universal remote. Again, Sevenhugs nailed the programming function. I was able to program my scene in minutes. Now my lights and home theater turn on and off at the press of the "All On/Off" scene I created. Sevenhugs advertised the idea of "point and control" feature throughout their campaign. This design is patent-pending and futuristic. Sevenhugs included three white "hockey puck" sensors with the product to use this feature. Unfortunately, you need to place these pucks in your primary space, in-line with one another, to use it. The other issue is, you have to play around with the placement so that the sensors can pick up your "point" function in the room. Plus, placing the white "hockey puck" sensors on the wall is not practical, unfortunately. The sensors stick out on the wall in the room. Unless you can conceal them within bookshelves or near other objects, unfortunately, the sensors are noticeable. After playing around with the placement of the sensors, and using the included 3M command strip stickers to place them on the wall, I successfully pointed and used the remote. Though, the feature is a nice one, the remote often selected the wrong device. I am not sure if this is due to the design of the product, or my placement of the sensors, but this function was not ideal for use. Also, some smart home devices are not available just yet, including Nest thermostats (as advertised). However, Sevenhugs states that they will include Nest products in December; hopefully soon. Overall, the Sevenhugs remote offers an intuitive design and functionality. However, where the remote loses its edge is the sensors included with the device and battery life. In the future, Sevenhugs should upgrade the battery in the remote for a longer lifespan. Also, Sevenhugs should consider changing their "hockey puck" sensors, or limit the amount you need. Placing three of these on different walls in my living room was not ideal; they stick out like a sore thumb. But, for a universal remote, this is a solid choice on the market. It is easy to use and program. Plus, it is a comfortable remote to use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Magical smart remote

    Posted
    DSPARKA
    • Tech Insider NetworkTech Insider Network

    I was looking to make the Sevenhugs my only remote because I hate having to fumble through remotes. As I look at the packaging and read the quick setup guide I had more excitement because of what the Sevenhugs smart remote is capable of doing. Package The packing of the Sevenhugs was percise that it made me feel like they pay close attention to detail. It was layered so you can handle the pieces one at a time. Starting with the main feature the Sevenhugs smart remote. In the box You get the smart remote, charging base, 3 room sensors, power cord, velcro strips, and manual/booklets. Setup The setup is not like the complicated universal remote days. You have a handy quick setup guide that walks you through the initial basic setup to connect your WiFi for secure updates. You can now follow through and add your devices after you complete the quick setup. I like the idea of the point and it selects the correct device but I do not really want to have that on my wall. Maybe if I had a man cave/den it would not really matter but the size of the sensors are too big for my liking. Performance The remote is small and it sure does a lot. It feels great to use but I thought it would of been bigger from the pictures. I can definitely see this between the couch cushions. Maybe a find my remote feature will be added or I probably missed that it’s already a feature. The way my room is setup I really only need the one room sensor because my tv and receivers are all directly in front of me. I’m still trying to figure out the best way to use the magic wand feature the way it is intended to be used. The remote response is usually very responsive with my selections. Since I’m used to my remotes I would like to have the exact layout after I download the remotes. I don’t like that I have to swipe to go to pages of the remote. The Beta customize that they have available now is limited but I’m sure later they might have it where you can drag buttons to where you prefer to make you own layout. I know some people might like to swipe because the buttons are bigger and easier to read but I would like to at least be able to have my most used functions on one page. Bottom line is the remote functions great but it needs a few updates to make it perfect. Sevenhugs smart remote can get it close to perfect because it can do OTA updates to improve the performance. Likes -Like the convenience of having less remotes on my coffee table. -Easy to use and program. -Like the scene setup. -Future updates will improve the smart remote. -Save money on batteries because this is rechargeable. Dislikes -Layouts should be more customizable -Charging could be easier if it was designed more like a cradle for the remote. -The sensors are too big. -Battery does not hold the charge for long. I thought maybe I did not charge it enough so I left it overnight and it lasted about a day and a half. Overall take I will recommend the Sevenhugs smart remote for the many great reasons I listed and with continued support I know updates will make it better.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great concept, but needs refinement

    Posted
    JKhan
    • Tech Insider NetworkTech Insider Network

    Without question, this is a great remote. But there are a few areas that could be potential deal breakers. As I review this remote, I did so comparing it with my Harmony hub and elite remote control which I used as a direct reference. Setting up devices and scenes is where this remote really excels. Very straightforward, very intuitive, and minimal steps needed. The one issue I always have with Harmony is that you have to go through so many different steps to change minor things or the app that you use would slow down and sometimes have lag. With the Sevenhugs remote I was all set up with my devices literally within five to seven minutes. There were some devices that weren't directly in the database, but even so, the remote walk me through to find the best possible replacement set of codes. my wife is not the most technical person, with the harmony remote, I feel she would have a lot of issues setting up, but with the sevenhugs remote, I feel she could easily setup and use this remote in no time. An immediate downside is the lack of options for using the remote through cabinet doors. I'm sure this will be addressed at some point, if it hasn't already been touched on, but as of right now it's a bit of a letdown. the screen itself is very responsive, easy to read, and a lot faster than I thought it would be. Everytime you touch it easily snaps directly to the next device with no delay. Very impressive. In relation to other remote controls, the battery is life is fairly dismal. There was a point where I left the remote off the base, didn't use it, and within 12 to 15 hours, it was almost dead. it appears to have some sort of supercapacitor where if you place the remote on the base for 30 seconds, it will buy you another 15 to 30 minutes. If your base is not within reach, this can be very irritating if you are in the middle of programming and need to make a change. Off the base with no use, you don't even get 24 hours. That's a huge thing to consider when buying this remote. As for automation, this was another upswing. I connected it to my Christmas lights and to my living room lamp. Once elected it instantly worked, and I have not had a hiccup in that service sense. This is great for setting up my scenes for movie watching where I can turn on the TV turn on my amplifier and dim the lights with one button press. And now, the bread and butter... the smart remote feature. First it needs to be noted, that the sensors need to be placed strategically and very specifically.any issues with in the line of sight and the feature becomes null. Although the sensors are not very abusive, my wife found them to be a bit of an eyesore in the room. I'm sure over time you will forget they are there. But it does need to be visible in order for this to take full advantage of this feature. I had some issues setting it up, but once I understood how it worked, I was pointing and changing in no time. When I first read about this remote the one question I had is how does it worked with stacked components. After experimenting, I realize that you have to be extremely specific with the location in which you point your remote. General vicinity does not do well. In my bedroom I have my bluray player stacked on top of my cable receiver. There were many times, where within a quarter of an inch the screen would switch. the problem is regardless of the scene, I was still get a device that I was not using in the point and display. the only fix that I could find for this is to truly make the locations in the extreme corners of each device. For example, my Blu-ray player is set 6 in from the left for this corner, and the Samsung cable box location is set 6 in from the right corner.this helps alleviate some of the problem but you have to memorize exactly where you set the location. obviously, if you're watching a DVD you probably don't need your cable box but if they're in the same vicinity the remote will steal occasionally show the cable box, this can be a bit irritating when you just want to pick up and quickly skip a scene. If your devices are spaced out with a good distance away from each other, this shouldn't pose an issue. Before the mini like me, this feature is just fun in concept, but not quite as useful in implementation. All and all, this is a great remote. For me, being that many of my devices are behind cabinets, stack devices, and the shorter than normal battery life this remote would not be a good choice for my primary. As of right now, it lives in the bedroom and it does extremely well there.I still would recommend it, as I know people who definitely have a different setup than I have and this does not pose an issue. The functionality I have not had an issue it's just he's minor gripes that are in the way of giving me it a full 5-star rating.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great potential and very active development

    Posted
    enem156
    • Tech Insider NetworkTech Insider Network

    I've used many universal remotes over the years.  Some manufacturers work well and are easy to program and others just don't get it.  I was pleasantly surprised when setting up and using the Sevenhugs smart remote.  It's easy to set up, easy to modify what you've already set up and quite intuitive as well.  But while it does the basics very well, it could be even better.  This is not to say that it won't get there, they continue to update and support the firmware and seem very adamant about doing so. Initial setup was a breeze.  Using the remote itself and the free downloaded Android (or Apple) app was very easy.  Between the two devices (the remote and your phone), you are walked through every step in the process.  I was able to add each of my A/V components very quickly.  You're given a choice of entering the model number for your devices or letting the remote try different code sets until it finds the correct one for your device.  I found the first method worked the fastest and most reliably.  After adding all my components, I was able to create different A/V scenes with the app.  It asks you only a few simple questions about your system, and then verifies that all the correct components turn on for a given scene, and that the inputs are correct.  If the inputs are not quite right, it's easy to cycle through all the inputs on a component until you find the correct one. Where I became a bit disappointed, was in attempting to add control for my current lighting.  I knew my WiFi bulbs were not yet supported, and support for my WiFi wall switch is in the works, but I was at least hoping to control the IR LED background lighting I currently have. There is currently no easy way to do this, but after searching for a way to program the lights manually, I ran across a thread in their forum that would allow a way to do this. It's currently tedious to manually duplicate a remote control that's not listed, but it can be done and it works well. That being said, I was able to duplicate my LED remote without too much trouble. The company told me they are definitely working on this type of issue and should have things squared away very soon. I found using the remote control very easy and straight forward. The touch screen is very sensitive and responds very quickly. It was a little strange getting used to not pressing an actual button, and you will have to look at the remote to make sure you're on the correct spot. But button presses each cause a small vibration to let you know the button press was taken. The IR transmitter is quite strong and I didn't have to hunt around for a sweet spot to point at when I wanted to send commands. It's a beautiful hi-res screen but I found it was in desperate need of more color. It would help to be able to color code buttons to make navigating the remote easier. The size is small and unobtrusive and it doesn't take up hardly any space on a coffee table. While I consider that a good thing, some might tend to loose it easily in couch cushions. There is a button on the charging base that is supposed to “find” the remote, but like several other things, it hasn't been implemented yet. But regardless, it's a beautiful remote control. I do hope that at some point they change to a wireless charger. The remote stands vertically on the base with only a USB-C connector to support it. While it has no problem doing it's job, I found it a bit difficult to set it on the stand unless I was looking right at it. The remote boasts a new innovative feature that allows the remote to switch to the correct set of buttons when you point it to each component or light. The problem for me with this new technology is that virtually all of my components are in one cabinet, right under my monitor. It works by triangulating where the remote is in relation to the components you're pointing it at. To do this you need to hang three hockey puck sized discs on three different walls in the room. Unfortunately for me, this setup just isn't possible, and even if it was, I didn't want to have to look at these things on my walls. They are round and white, so if you have any other color room than white, they're going to stand out. The good thing is, you really don't even need this feature. This remote works great just the way it is. You can set up “scenes” for “AV” and “home” and this allows you to set one button to turn on all the components you need, to do things like Watch a Movie, or listen to CD's, etc. The one touch scene isn't new on universal remotes, but this one really works great. It's very easy to set up with the app on you phone. Likewise setting up all of you individual components. If any buttons are missing after the automated set up process, you can add them manually with no trouble. I loved using this remote. It takes a bit of getting used to because it has no physical buttons, but it is a well thought out device. The company has big plans to keep updating the functionality and some of the bells and whistles just aren't in there yet, but they're coming. I found it to be a very fresh take on the standard large, clunky, universal remotes with tiny little buttons that you can never see clearly. My house is full of them. If you go to their web site they have a whole list of things that are currently supported, in the process of being supported and also a method of voting for what needs to be developed next. It's small size and light weight are welcome changes. I'm tired of waving around my big remotes like light sabers, trying to get it pointed just right. I like the remote and I like the company. They seem very driven to make us the best remote with the most functionality on the market. Keep up the good work Sevenhugs!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cool concept will be better when fully fleshed out

    Posted
    Beradon
    • Tech Insider NetworkTech Insider Network

    So I have to say the idea of a remote that controls everything is one of those kind of sci-fi things that I can remember from movies. While companies try to do this with phones it never really works out because of the many different user interfaces and honest the phone form factor is a bit to large to hold comfortably in one hand while controlling things. The Sevenhugs Smart Remote is a strong contender at an attempt to address some of those shortcomings. Like some other smart remotes out there, it has functionality to control almost anything from Smart TVs to Smart Thermostats and Smart Lightbulbs (IE: Hue) with continued work to add more devices. Currently I've set it up for my TV and soundbar and while setup wasn't the best (more on that in a minute) the unified interface is something I can appreciate. I was a little bummed that my Nest thermostat shows as 'coming early december' on the site, but is not yet available. With all the other 'smart' devices I have in my house I'd need to walk around to recall what they all are to try to add them to the remote. To start, the initial setup of the remote and connecting to it to get started is quite easy. It did have an issue connecting to my WiFi the first time, though a quick retry fixed that. Strangely the remote only supports 2.4GHz WiFi which seems like a shortcoming to me. Once it was connected and I downloaded the app on my phone, it was a fairly quick process to get it paired as it found it on my network then asked me to put in the security code to pair it to the app. Then I was off, attempting to add devices to the remote. This remote works in two ways when attempting to add devices. The first way is similar to that of things like the Harmony remotes where you specify the manufacturer and the model number, and I by far prefer this method... I did, however, run into an issue where my Sony HT-Z9F sound bar was not recognized, but the remote is not detterred... Instead it allows you to select 'Sony' as the sound device manufacturer then you can step through pressing the power button until it finds the correct IR codes to control it. This is cool, but it does end up with functions that dont entirely match the device you're controlling (my Sony sound bar has essentially 2 HDMI inputs, Analog and Optical, but the remote has like 10 separate inputs defined). I can control it, but it's not a perfect 1:1 setup as if it knew what it was. That's to be expected though since it did not recognize the model number... That does display a shortcoming on the site of Sevenhugs though as they need to keep on top of their device database. I was easily able to add my Tivo Roamio Plus and my Samsung TV without issue and controlling each is fine. Once you set up a few devices you can then create a 'scene' which is essentially a macro of commands or devices to control... for example 'Watch TV' includes my TV, sound bar and Tivo, all of which it turns on and sets to the right inputs, very similar again to a Harmony type device. I did notice, however, that the initial screen after turning on my scene has a button layout that I would say isn't the best. I noticed the Guide button wasn't even on the main panel for the remote and I had to swipe to the next page to get to that button. The channel button was there, but I cant think of the last time I traditionally 'surfed' channels with the channel up/down button. It would be nice if you could customize the button layouts or at the very least if there was a slightly more intelligent layout to those buttons based on your activity. IE: for a Tivo I would want to at least see the guide button, Tivo button and the colored buttons (for things like commercial skip and basic Tivo control). Overall it's a pretty slick design. I thought it would be annoying to tap buttons on a screen, but it really isn't bad, likely because it is so narrow. I can forsee this becoming a pretty cool device when additional devices and features are added.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good potential but not there yet. Expensive.

    Posted
    BeingHonest
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    Pro: Easy setup and easy to use Small and light No hub required Point mode lets you point at a device and control it Con: Expensive Battery life No buttons Point mode needs line of site between the base and 3 pucks placed on the walls Not many smart home devices are supported yet Can’t add extra steps to AV Scenes (coming 2019) Many functions are either in Beta or coming soon (as of 12-2018) TL;DR If you don’t like tapping on a small glass screen (no buttons to feel and can do it without looking), then this isn’t for you. If you can, then it’s still better to wait a bit longer till more features are added or get the cheaper Logitech Harmony Hub that can do most of the same thing. I’m no stranger to using advanced remotes to control my various setups in the house. I’m currently using the Harmony Ultimate One and Hub, and it some ways the Sevenhugs is better. It’s just needs a bit more updates to really make it great and to really justify the price. I'm told that updates are coming fairly soon which will fix some of the issues I have with this remote, so I'll give it the benefit of the doubt. SETTING UP Setting up to control a device was easy, but not as streamlined as a Harmony. It makes you jump between the app and the remote to finish the process. If you have a device that’s not on the list, then you had to manually cycle through the buttons on the screen and testing each one. It couldn’t find my Sony HT-ST5000 soundbar and I had customize the buttons and layout, but this caused issues with some buttons and inputs not correlating to their functions. Customizing the onscreen button layout is still in beta, and a warning tells you that once the final version is available, your settings will be deleted. Setting up the point mode requires you to place each of the three pucks on a separate wall. The pucks, the charging base, and each device must have line of site. How well this works totally depend on the room’s layout. I couldn’t get it to work with my TP-Link Smart Plugs, even though it’s supposed to be supported. FUNCTION Tapping on a glass screen doesn’t make the best experience, but it works once you got used to it. Feature wise, it’s a mix bag. On one hand you can set up scenes (activities) to include some smart home devices like Philips Hue, which is cool. On the other hand, you can’t yet add extra steps to the startup/ending process, like setting certain sound modes or which channels to start on. That’s coming in 2019. Then there are some minor inconveniences like not being able to hold down a directional button to scrub/scroll through the menus. The screen real estate is small so to really get all the buttons, you’ll be scrolling through many pages. As it is now, Point Mode is not totally viable. It does work when pointing to devices spread out in the room, but fails if it’s group together, like your AV setup. You can’t use it with scenes yet, so right now you have to switch it on and off. That update is coming in Dec, and should make it better. Battery life is not good. On stand by it’ll last about a day, but an average use will last about 14 hours. Device compatibility is still growing. Some devices I tested on had issues that’s being corrected. Smart home devices are lacking, with only a few lights and plugs supported, but more (Nest and voice assistants) coming in 2019. FireTV and AppleTV bluetooth compatibility is coming in Dec. Spotify Connect (requires premium) works great, just like the app. Particularly cool in Point Mode. Pointed to my Echo and start playing without having to get out the phone. CONCLUSION The idea of this remote is cool, and once they update and add more features and device support, can become a good smart remote. It’s just not there yet, especially for the price. For comparison, I could buy the Logitech Elite for less and control more devices, albeit without the Point Mode and scenes for home devices.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Smart Remote But Has a Few Negatives

    Posted
    bobcats9498
    • Tech Insider NetworkTech Insider Network

    I was so excited when the Sevenhugs Smart Remote came out as I had been following them on Kickstarter for a while. Setup of the remote was very easy. Download the app on your phone, program, and the remote downloads everything from the cloud. No need to plug the remote into your computer. This makes it extremely easy to setup, change, and add new devices. I was successfully able to setup my TV, receiver, Hue lights, DVD player, and Apple TV within 15 minutes. Within another 30 minutes, I had configured the remote to my personal liking (customized buttons, etc). A week after I received and setup my remote, Sevenhugs released an update that allows the remote to have a trackpad for use with later generation Apple TVs. This tells me that the team is actively engaged in improving the remote and will continually add new devices and features. This is important to keep the remote "smart". I am engaged with the Sevenhugs support team to try and fix an issue where the iPhone app crashes when I try to access the setup of one of my devices. The response rate from support has been slower than I would like, but I expect they are busy with the release of the Smart remote. Hopefully we can resolve my issue soon. Pros: * Easy setup - no need to plug remote into a computer * Works with many devices with more being added * Feature coming soon (in beta now) that allows you to customize the buttons on the remote * Active development on features and device support Cons: * Battery life is dismal - lasts just a day before needing to be recharged * To get the point and control to work, you have to stick 3 "hockey puck" style sensors on your wall. These look tacky as they are in plain view. * App crashes when accessing a device settings (hopefully not a widespread issue). Overall, the Sevenhugs smart remote is truly the first "smart" remote I've seen. Works well and should just continue to improve over time with (hopefully) frequent updates.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Really good smart remote with a minor flaw

    Posted
    Greg
    • Tech Insider NetworkTech Insider Network

    First things first, the packaging indicates a great amount of pride and attention to detail has been invested in the product from start to finish. Everything (remote, charger, power cable, and 3 sensor pucks) fits snugly in place with an eye to the presentation throughout. Once everything is out of the box, the setup is extremely simple. You don’t have to point your old remote at the new one, look your device up on some enormous list of code, or even know your model number. Simply download the Sevenhugs app to your phone, specify what type of device and who makes it, and the remote will present you with a power button. Once you land on one that powers your device on and off, you confirm it and the remote’s screen then shows you the controls for that device. There is an extra step of pressing the button on your hub for Philips Hue lights, but you’re already familiar with this if you have them. Once you have your devices programed, you are able to set up Home Scenes and AV Scenes. These Scenes allow you to record a series of actions on the remote, then assign a name to them so you can complete them with a single tap on the remote. From simply turning multiple lights on/off at once to powering on multiple devices and setting a light color and intensity for movie night. My biggest complaint is also the biggest surprise to me, considering the build quality and design of everything else. The remote sits on its charging base with no support other than the micro-usb charging tab inserted into the charging port on the remote. It feels very flimsy and lets the remote lean to one side more often than it stands straight; not something very appealing in a device that was designed to sit proudly in the open. Overall, I’m very pleased and impressed with this remote, I’d just really like it to be better supported on the base.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Up and coming remote to anything

    Posted
    Doshgoneit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This remote can almost control anything at least. I would think the center of all universal remotes would be any tv or center of entertainment. With this remote being so new there are few bugs to patch and a lot more brands to control, but the team assures is that they are working on it. Right now I have this remote set for my Samsung TV, Samsung Sound bar, AppleTV, and Nest thermostats. For now, it controls everything perfectly and almost flawlessly provided you have a good setup for your WiFi. What’s interesting is that this tiny remote connects to the WiFi and to Bluetooth which makes setting up fast and easy from your phone. I have tried all of the newer Linksys remotes and I’m considering exclusively switching over to this 7hugs remote. The only downside to this remote is lack of physical buttons. I understand this is the new era for technology and that the touch screens responsiveness is fast, but physical buttons adds extra comfort of not having to look at the screen and worrying about fat fingers. I have personally requested for side rockers on both sides potentially for the volume and channel up/down or skip feature. They quickly responded back to me saying that they will forward my request to the team and they will start on it right away. I’m looking forward to their next iteration of universal/smart remotes already.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Smart Remote that could be smarter.

    Posted
    AverageConsumer
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    Simple Review: It does exactly as advertised, gives you control of everything especially if they are all internet connected. I would recommend this product if you looking for a smaller smarter solution to the competition. Extended Review: Opening the box you will get more than what you expect. The remote itself alongside a charging cradle definetly built of quality for than the remote. You will also get extra attachments if any of your devices fight the remote on working properly. In my case I didnt need it. Once you get to performance and programming it's simple. Plug it on the charger first while you download the app to pair everything. Than follow up with programming each one was simple and straight to the point. The problem I had with performance was keyboard typing. When you're setting it up it has a virtual keyboard and I wanted to use this keyboard when it came to the internet browser or Netflix but couldn't. That's why to me it could have been a little smarter by giving me an option to force the keyboard up to type. As always I hope my review helps you in your decision.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    AWESOME remote control with some limits

    Posted
    ARBaldridge
    • Tech Insider NetworkTech Insider Network

    I was excited to try out this new remote. It is very sleek looking. Set up was very easy and quick. Just download the app to your smart phone enter the devices you want to control with the remote and follow the on screen prompts. Had my TV, TiVo, DVD player, and Apple TV all connected to the remote within 10 minutes. I do not have smart lights or plugs so did not test that functionality. The only negative to this remote (and the reason for 4 stars instead of 5) was the battery life of the remote. It needs to be charged EVERY day. I used it the first day for maybe an hour (most of the time it was not in use) and the next evening when I came home it was dead as a doornail. The device continues to use power even when it is not in use. The only other downside to this remote is it is pricey, but a very neat gadget.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quick to Program, Works all Devices.

    Posted
    bryanhill
    • Tech Insider NetworkTech Insider Network

    The one problem I have had with having newer av devices, is that many times the universal remote will not work all of the functions on all of the devices unless you can actually program individual buttons on the universal remote. This unit controls all of our units and has the ability to infrared program custom buttons. It's easy to use and program. The only negatives is it is so small I am afraid it is going to get lost and because of it's size it will need placed on it's provided charger to charge it's little batteries. Where it shines is with its ability to control smart outlets and lights. The room sensors it comes with gives you the ability to map out a room digitally, giving you the ability to point at devices to turn them off, on or dim.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The best functioning remote I have tried

    Posted
    MarkusMN
    • Tech Insider NetworkTech Insider Network

    The remote functionality is outstanding and there more brands in the works according to the manufacturer. I have it paired with a Samsung television and two LG televisions and all functionality is there. I also have it paired with two Roku Ultra devices and once again it’s flawless. The remote is small and easily fits into a front pocket. It looks classy and I’m afraid of scratching it or damaging it. It did not pair well with my PlayStation, but I’d use the controllers anyway. I dinged it by one star because it doesn’t have a power on capability without first docking it. This isn’t handy when using it in multiple rooms on different floors. It needs a power button. Other than that, this is a winner.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I like it!

    Posted
    DocWill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great remote, battery life is not the best. Must use charger every night and I don’t really care for the circle transmitters you stick on the wall to activate the point option. I haven’t had to much luck with the “find your remote feature”, hopefully they will do a software update for that. But I really like the remote, ordered another one for upstairs!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A great remote for most entertainment and House co

    Posted
    Doctorbeat05
    • My Best Buy® Member

    The app and customization are two top reasons I would use this remote. I use it in my office every day to control my fans, window AC unit, smart tv, speakers everything that I have four or five remotes I used to use. This thing is great!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Difference to others

    Posted
    Serie56
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It is a control different from what I have seen in the market, you have to get used to the way it works, but at the end of the day it does its job.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good design and touch screen is responsive

    Posted
    Thomasq
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The idea a s technology behind it is good. Operation is smooth. But need to work on compatibility issue with fire TV and other custom button remote

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Buggy

    Posted
    Techie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Works but has bugs that need ironed out. Needs to be more user friendly

    I would recommend this to a friend