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Customer Ratings & Reviews

Sevenhugs - Smart Remote X - White-Angle_Standard

Sevenhugs - Smart Remote X - White

Model: SR1AS0WHSKU: 6311764

Customer rating

Rating 4.1 out of 5 stars with 98 reviews

80%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 2, showing21-40 of 54 Reviews
  • Rating: 5 out of 5 stars

    Easy to use remote that is good for families

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I received my remote a couple weeks ago and was not sure what to expect since this product is pretty new on the market, but it looked pretty sweet and I wanted to give it a try. Set up went reasonably well and took about 20-25 minutes, but I did not install one of the room sensors properly, so I needed to move it to a different wall. There are lots of instructions to follow for setting up the sensors, which I did not read carefully at first, but I did get everything to work on my second attempt. The ‘point at what you want to control’ feature is great for controlling my lights and speakers, but it was not very useful for my TV setup at first. The new software update released earlier this week made that experience a lot better. Now, when I point at my TV, the remote displays a list of all the media player can watch at the press of a button. It’s nice to be able to just tap one button to turn on my TV, Apple TV and AVR and configure the inputs. I have around 10 connected bulbs at home (Hue and Lifx), 2 Sonos speakers, a Yamaha AV Receiver, an Epson projector, an Apple TV, an Xbox, etc. I was able to add them all on Smart Remote without any issue. Adding Wi-Fi and Bluetooth devices is really easy. It took me a little bit of time to discover all the features and to set everything up with groups, scenes, customizing my interfaces, etc., but when done the remote does a good job of making it pretty easy to control everything. We also love the new Bluetooth trackpad and keyboard features that were just released for Apple TV. You can fly around the screen when browsing menus just like remote that comes with Apple TV. The most important thing for me is that my family has been using it without any issues and seems to enjoy it. The only thing that’s taken a little getting used to is making sure everyone returns the remote to the charging base. I look forward seeing what new features they release in the coming months.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Smart, simple and versatile remote

    Posted
    Jason
    • My Best Buy® Member

    I have been searching for a universal remote and smart home controller for years now with little success. I’ve tried a few options including Harmony, haven’t found anything that I really like yet. A friend of mine recommended the Sevenhugs remote after backing in the initial Kickstarter campaign. I was skeptical at first, but decided to give it a shot after reading some of the early user reviews comments…and I’m really glad it did. First impression: The level of the design and thought put into the product and all little details is very impressive. It looks great sitting on the charging base, which was a big plus with my wife. Second impression: The touchscreen—it’s the best I’ve used on a remote control and it’s not close. I’ve used a couple remotes from Logitech and also a high-end one from Crestron—they all lacked resolution and responsiveness. The screen on Smart Remote is high quality and really sets it apart from anything else. Software: After going through the setup process, which was a breeze, I was able to add my TV, cable box, Apple TV, Spotify account, Hue lights and TP link plugs in less than 10 minutes. After only a couple days of use, a new software update was released with some cool new features like trackpad control of my Apple TV and the ability to create smart plug groups. I’ve got our Christmas tree lights and a few other strings of lights on smart plugs, which is really convenient. And my wife is really liking how easy it is to turn everything on. She can just point at the TV and tap what device she wants to use and let Smart Remote do the rest. Doesn’t get much easier than that. To wrap this up, it’s been great little product and we plan to get another Sevenhugs remote or two for our bedroom and maybe our dining room.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent multi-device / multi-room remote

    Posted
    iPhoneUser
    • My Best Buy® Elite Member

    I purchased this so everyone in my family could manage all of my home theater devices, none of which were purchased together nor were well-integrated. It handles all of them with great ease, even two rooms’ worth. It has greatly simplified things for everyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A faster & easier way to control all your devices

    Posted
    Michael
    • My Best Buy® Member

    Very easy to setup and very intuitive to use. I have tried many universal remotes and this one solves almost all my previous issues. I was pleasantly surprised to see how easy it is to set up scenes for my Samsung TV, Sonos Soundbar and Apple TV 4K. The touchscreen is very responsive and you can customize all the controls and layout to adapt to your individual needs. My kids love using Spotify on Smart Remote to play music through our Echo. This is a killer feature. They don’t need to bother me to ask for my phone anymore to browse playlists. Sevenhugs recently added a few nice software improvements with a trackpad for Apple TV over Bluetooth and the ability to use a keyboard on Smart Remote to type searches into your Apple TV. The battery life isn’t stellar, but it at least lasts about 24 hours before having to place it on the dock. It’s not too much of an hassle to pop it in there every day. Just need to get my kids in the habit of doing this. Using the Point Mode feature make is really fast to do what you want to do. There’s no need to pull out my phone and launch an app or fumble with a few remotes. Don’t forget to locate your AV Scene list at your TV. If you don’t do this, then it’s pointless to point at your TV and try to control a bunch of individual devices. The company seems to be pushing regular updates, which is very encouraging.They just added support for Amazon Fire TV and Nest thermostat and are promising to add a lot of new things next year. Smart Remote isn’t perfect yet, but it’s great at what it does now and will only get better.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The best remote

    Posted
    Tony
    • My Best Buy® Member

    This is a very easy to use remote pretty much straight forward setup and it can be used with most devices and still improving.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy and fun to use

    Posted
    DrBen93
    • My Best Buy® Member

    Sleek design, comfortable feel, haptic feed back, simple UI, seems universally compatable with IR devices IR learning feature works well. Customization (in beta) fixed most minor issues when default buttons were not enough. Used Logitech previously, and this is the modern answer to the multiple remote problem

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good gift

    Posted
    tmok
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this as Christmas gift for a friend of mine who recently installed some Hue lights and a Nest. I helped set it up, which went smoother than I was expecting. The Wi-Fi network scan instantly found everything and Apple TV. Creating scenes was simple and straightforward. She loves that she can turn off all the lights and turn off her Nest thermostat with a single button when she wants to leave her condo. The trackpad control for Apple TV works really well. She seems really happy with it and it’s definitely made controlling everything a lot easier.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Well designed intuitive remote with a few tricks!

    Posted
    rootdir
    • My Best Buy® Member

    The remote offers a great guided experience to setting up all of your components. It’s able to integrate with a lot of smart devices that a traditional multi-function remote wouldn’t be able to, like the LIFX Smartbulbs The “point to control” is really amazing once you set it up, although I wish it was better at handling situations where multiple devices are close to each other, or those in a stack setup. The screen is bright, but a little small to initially get used to. While in beta it has great out of the box support and looking forward for improved “recipe” modes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Remote Upgrade

    Posted
    julioterra
    • My Best Buy® Member

    I really love this device. It's easy to program and supports all of the main device room where I have it set-up (TV, Bose stereo, AppleTV, DVD player). I'm just waiting for the Nest integration to cap it all off. The design is really intuitive and simple. There are a few things that could be improved in the UI but this is better than any other remote that I've seen.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product, really easy to use!

    Posted
    metalscorp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Got this remote recently, and within 30 minutes I had it set up, scenes set and ready to use! That has a downloadable app to use with it that makes it very easy to set everything up one, two, three! I would recommend this highly!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Slim, Configurable Remote

    Posted
    Clay
    • My Best Buy® Member

    This slim, dynamic, intuitive remote is easy to configure and use. When a button is missing, the addition of another control to a screen is easy to apply. Even multiple screens per controlled device can be edited to make this truly a custom remote. I find the Smart Remote replaces five other remotes that now live in a drawer. This device is a dream to use. Thank you for the thought and care in the creation of the Smart Remote.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    LOVE THIS REMOTE

    Posted
    BRUCETHEREMOTEGUY
    • My Best Buy® Member

    I have owned a lot of remotes from cheap Wal Mart ones to many Harmony’s including the Harmony Elite. I’ve even had a Neeo. Stay away from that one. This Sevenhugs is by far the easiest to setup and use. Setup is wifi and smartphone and only took me a matter of minutes to set my equipment to it. I absolutely love this remote and highly recommend to buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    Auriane
    • My Best Buy® Member

    I’ve been using Smart Remote for 2 months now. It took me a bit of time to get to know all features available and to set it up so I can enjoy it the way I need to. Some of the features aren’t easy to find in the app or on the remote. At first, Smart Remote was not meeting all my needs because it couldn’t control my Amazon Fire TV, but Sevenhugs has been great about launching new features and updates every month and they recently released a Bluetooth integration for Amazon Fire TV with a really great trackpad feature. It lets me whip around the screen a lot faster my Fire TV remote. I had some doubts about using a touchscreen remote, but the new trackpad features definitely makes it worth it. I didn’t have the highest expectations heading in, but I’ve been pleasantly surprised by Smart Remote. Definitely worth a look if you’re in the market for cutting-edge universal remote. Just make sure it supports all the devices you care about most.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Really awesome universal remote

    Posted
    KKCNIck
    • Tech Insider NetworkTech Insider Network
    • Top 100 ContributorTop 100 Contributor

    Finally a sleek universal remote that covers all you ir devices and covers streaming boxes, gaming and smart home devices. It was easy to setup and there were included puck’s you can setup to cover the ir signal thru the whole room. Only issue is the remote is small for remotes with a lot of buttons but that is a tiny con. Really great remote. Cannot wait to add more smart lights for a whole room experience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very convenient and useful

    Posted
    ILUVFREEWIFI
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    I have been thinking about getting one of these for a while. This universal remote has it’s own app that makes it easy to set up. Remote was almost fully charged when I got it. Only needed a few minutes to top off the charge. Smart lightning and streaming TV player options very good. And of course TV ones. U can create A/V Scenes to control multiple devices together. And Smart Home Scenes and group multiple lights together. There are also Room Sensors to help speed up use of the remote Like the small size and light weight of the remote. Helps if U don’t have a lot of storage space to work with. Looking forward to spending many hours with this convenient and useful device.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very easy setup and works very well!

    Posted
    Rfwins
    • My Best Buy® Member

    I love how simple the set up is and the ease to continually add components to the Seven Hugs universal remote. If I had one thing to say negative which is only a slight negative is the size of the actual remote is it’s simply too small make it a tad bigger with a color screen and boom walk off homer! LOVE IT... Mine is currently setup to control : LG Oled Tv Comcast box Sonos Speaker system Nvidia Shield And 2 separate Nest thermostats One thing to note I’m not using the wall pucks so I can’t comment on there performance.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great start

    Posted
    Tony90703
    • Tech Insider NetworkTech Insider Network

    I always had to look for my remotes, but no longer. This one clean and simple device was able to declutter my living room table, and stopped the endless search for the right remote. It does it pretty good job integrating multiple devices with little effort, while using it is even easier. The best part is the clean, "techy" look that will no embarrass guests

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Marie Kondo of Remotes

    Posted
    livingthesandylife
    • My Best Buy® Member

    The Sevenhugs Smart Remote has a small sleek dock that takes the guessing out of where my partner left the remote last and allows for easy, consistent charging. In the Marie Kondo of it all it's nice that it has a home to go to when it's not in use. This remote also makes sharing our Sonos speakers a breeze. And the set up was extremely easy! And here's the GAME CHANGER. I was able to preset different home set-ups for all my different activities and moods. I have one set up for TV, Everyday Music, Yoga, Dance Party, Dinner Party... The options are endless!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect

    Posted
    CraigL
    • My Best Buy® Member

    This was one of the best investments I have made, the technology is terrific, the unit and its accessories are well constructed. Easy to set up, very intuitive. Operates everything I have, great quality. Cleaned up a lot of clutter, my wife loves me! Highly recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice compact size

    Posted
    MattH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Pleasantly surprised by the smaller size as compared to your average size remote control. The Sevenhugs remote looks very classy cosmetically adding a nice taste to your AV system

    I would recommend this to a friend