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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 161 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the AI Robot Vacuum RV2001's cleaning performance and object detection capabilities, frequently praising its ease of use and navigation skills. However, some users experienced challenges with the initial mapping process and reported issues with the app's functionality and occasional loud operation. While many appreciate its suction power and hair pickup, concerns regarding battery life and Wi-Fi connectivity were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 161 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Incredible difference

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've ever made. It's been life changing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Stitch to the rescue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! We named him Stitch! He cleaned effortlessly and thoroughly

    I would recommend this to a friend
  • Pros mentioned:
    Object detection

    Rated 5 out of 5 stars

    Good vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little thing... it’s has its own name and we run it ocernight

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how great of a job this does and would recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Object detection

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. We have only used it twice, but it does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well but sometimes the sensor doesn't track the obstacles and unit gets hung up

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Upgraded tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans better than previous model. Very happy with this unit

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. A little loud but does cover all the areas that it can

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is perfect bteer than the other ones.out there

    I would recommend this to a friend
  • Pros mentioned:
    Object detection

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. It is much better than the other 2 I have had.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    No complaints here

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my tile floors, I highly recommend this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Object detection

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product awesome service. The vacuum works excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have if you have carpet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far feels like a new pet who cleans for me. It mapped my house very accurately with the app and it vacuumed in a great pattern. Really recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great app and vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our samsung robot vacuum went out and decided to give shark a shot because of their mapping feature in their app. So far its been working great. Love how for example you can just tell it to vacuum just the living room or living room and kitchen (etc.) once you’ve set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the best. It is a life saver. My home 90% carpet and cleans all my rooms. Once you get your home mapped, you can pick which rooms to clean per the app and the Shark does it job. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little higher so does not fit under the ledges. Other than that it works very well Also my dog is fascinated with the brushes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the reviews - works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this little robot vacuum performs (and then some). The Shark app is great, easy to use, and while I've read some reviews that it's loud, it's certainly quieter than my previous Neato, and so I'm very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This little robot can clean your house

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum really do the job. At first I was skeptical about this item to clean my house but, after a couple of times I really do think that this “little robot” can do the job.

    I would recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 3 out of 5 stars

    Not fully satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still won't map out our entire house, kind of disappointed...

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      We would like to thank you for providing your review on the Shark AI Robot Vacuum. We are sorry to hear that you have had a less than exceptional experience with mapping. We would recommend ensuring you are using the latest version of the app available through your device, we suggest the Recharge & Resume feature may also be beneficial. If you require additional assistance we would like to invite you to reach out to our AI Robot Specialists at 1-855-460-5425 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

  • Rated 5 out of 5 stars

    Same as Roomba

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way cheaper than Roomba but it does the job so well! I bought a Roomba first and returned it because it didn't have the room-by-room navigation. I'm so happy I ended up buy in this one.

    I would recommend this to a friend