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Customer Ratings & Reviews

Your price for this item is $240.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,095 reviews
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    App

    Rated 5 out of 5 stars

    So Helpful With Hard Floors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Terrance. He does a really great job getting over obstacles and working his way around my 1st floor to pick up dog hair and whatever she's tracked in from the yard. I wish I hadn't waited so long to get him because he saves time and helps me avoid additional back pain. Now if they would only base a robot that has a really good baseboard cleaning attachment. The app can be a bit of a pain and sometimes the wi-fi disconnects but those are easy fixes and aren't reasons that I would have returned him.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed by this thing! It does a pretty good job of cleaning. I have a large house and sometimes it needs to recharge to complete an area but if it does it picks up where it left off. I haven’t completely figured out how to use it upstairs so right now I just take the unit up and hit clean. Does a good job. I’d recommend getting one. We are looking at buying a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Self empty base

    Rated 4 out of 5 stars

    Great at the price I paid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best AI vacuum out there but for 300 with auto empty, it can't be beat. If I were looking at paying full price, I'd probably go with something different. It mapped my place extremely well but had issues actually cleaning it, although nothing that was upsetting or annoying, it just needs a hand from time to time

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Self empty base

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Love that there’s no camera. The radar mapping works really well and the base station saves from needing to empty the unit every day.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Waited Years for the Right Robot Vac!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 dogs and 2 cats n I like to have clean floors. Call me crazy! But this vacuum keeps up with our household. High recommend. We had issues with the first vac having excessive rattling. So we exchanged it and everything is better. Its a little loud and disorganized the way it cleans but trust, it gets every corner of the house. It cleans our hardwood floors so well/zero grime and the floors are super smooth. Transitions well from different levels and carpet too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping, Noise level

    Rated 5 out of 5 stars

    the best one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice, great vaccuum, good map, silent and beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a bad experience with previous Robot Vac, I wasnt sure if I would buy another. It wasn’t until the Black Friday deals arrived that I changed my mind. It has proven to be easy to operate and maintain. It cleans my home without issues and is quieter than the old vac.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works well for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this a month ago and so far so good! It's not the best at avoiding objects but I've only had two times where it has actually caught on anything (1 was a cat string toy and one was a thin cable for a charger). It also sometimes get's it self stuck, it's happened 1-2 times where it shouldn't have. It has done a good job picking up cat hair on our living room carpet, I try and run it every day to keep it manageable. It doesn't pick up all the stray cat litter, but it keeps it more manageable. I do not regret the decision to pick this up, the house in general looks a lot cleaner and it saves me a lot of time in general. I still vacuum but makes that job a lot less daunting.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Happy user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. I can run it while I’m out of the house. Does a great job cleaning up all of the dog hair

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Absolutley love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Clean specific rooms or areas. It does a good job cleaning. Have one dog in the home and it has no problems keeping up with the shedding. Is nice not to have to drag out the vacuum every other day. I have carpet and wood floors and both are kept clean with this handy little machine.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Self empty base

    Rated 4 out of 5 stars

    Very good robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace a cheap robot vacuum that didn't have any mapping or a emptying chamber. This one does an amazing job at mapping and I rarely have to empty the dirt/dog hair from it. Such an upgrade if you have a dumb robot vacuum. We names ours Dobby the house elf, since it cleans up after us.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Self empty base

    Rated 5 out of 5 stars

    Amazing Helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little dude. The phone app is very easy to use, and it does a great job on our laminate wood flooring and area rugs. We have two cats, and sweeping up litter tracked on the floor everyday is a real hassle, but this fella picks up all of that and deposits in into the handy attached bin, which is also very easy to detach and dump.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Robot Ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuume works great! I have a black lab who sheds a lot and this helps tremendously with keeping the hair down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cleaner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this particular unit for nearly a year and it does very well. I especially like that it works around corners and gets close to edges.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Self empty base

    Rated 5 out of 5 stars

    An excellent value on every level.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark AI Ultra Vacuum is an excellent value and perfect for large homes with multi-surfaces and pets. It will map each room to ensure consistant cleaning. This unit has a HEPA filter, a bagless self emptying base and works well on your home WIFI.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Decent robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this robot vacuum. Once the map is stored it does its part and we have a carpet floors and it cleans very well. The only downside is tht though it says it can store up to 60 days but in practicality it canr which is not an issue though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    3 dogs and 3 cats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works pretty well! It gets smarter as it runs more and learns the home. Has a good capacity and is easy to set up. I have to clear out the brush as it gets stuck, but only after some time. With 6 animals this thing is pretty beast!

    I would recommend this to a friend
  • Pros mentioned:
    Self empty base

    Rated 5 out of 5 stars

    Sharkey is smarter than the average vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this robot vacuum. I had a Roomba (Robbie, lol) way back in the day. Robot vacuums sure have improved. This one is very intuitive and hasn’t gotten stuck on anything yet. I love the debris collector. When Sharkey is full it comes back home, drops a load and is back off to the races. It covers all spaces and I’m very satisfied. My cat is thoroughly intrigued by this thing also! Bonus entertainment value.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Self empty base

    Rated 5 out of 5 stars

    Excellent vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to program. We have had this for a year and have zero issues. Worth every penny if you have a pet and children. Having the self emptying option and the capability to map what areas you want cleaned is well worth the cost

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Self empty base

    Rated 5 out of 5 stars

    Housewarming gift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my sister and BIL as a housewarming gift. They love it. My sister tells her clients about the vacuum and one had even went straight to the store to get one. I looked at their app and it's impressive how accurate the house map is. The self emptying is great for them since they're busy.

    I would recommend this to a friend