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Customer Ratings & Reviews

Shark - Bagless Cordless Hand Vac - Lavender-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 1030 reviews

94%
would recommend to a friend

Expert rating

Rating 3.3 out of 5 stars with 1 review

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 1,030 Reviews
  • Rating: 3 out of 5 stars

    Does the job (detailed review)

    Posted
    Obibibi
    • My Best Buy® Elite MemberElite Member

    I did a lot of research to find a hand vacuum that is inexpensive, light weight, quiet, won't cost a lot of money in the future and would last. I bought this because I have a 19 month old that is in his terrible two's. I needed what ever extra help I could get cleaning wise to keep up with his antics and also his fathers. He loves to knock over plants inside or outside the house. And they're both messy eaters. Performance: It sucks up the soil and food if you hold it at the right angle, with the attachments or without. It's all about the angles. The animal hair attachment works best with the soil and anything fine grained, but it also gets hair caught in it easily so a close eye should be kept on it and cleaned out constantly. The long nozzle is what I use the most for snacks and bits of food that end up on the ground. It sucks it up quicker and is best on hard surfaces. But it will not suck up the soil or fine particles if they are on the carpet. The third nozzle with the brushes at the end I haven't used. Overall you should still vacuum regularly because none of them do a deep enough clean on the carpet like a regular vacuum would. Maybe it will for more of a rug like carpet. The stand it came with is nice, it's nothing fancy. Just a cheap plastic but stable stand. Be careful: This hand vacuum is very loud. Like a regular loud vacuum. I expected it to be quiet like the Shark Vacuums. My son is scared of it. It also pushes very strong cold air out of the side for maybe a foot around it so it will push what ever you are vacuuming if you turn it at the wrong angle. You should not charge it until the battery is completely dead. And should let it charge until it is fully charged then unplug it. There is no indicator to tell you when it will die soon, only a green light that it is charging and it turns off when it's done. It also takes a long time to charge. You won't be able to use it the same day kind of charge time. So if you will need it in a hurry a lot you may need to buy a back up. Eventually you will need to buy a new filter. You can rinse it to clean it, but it gets a lot of dust on it so I expect it to need a new filter sooner than later. It isn't heavy but does have weight to it. I have tendonitis and carpel tunnel so if I hold it for a few minutes my wrist starts to bend and I have to use both hands. Also, it is significantly cheaper at other stores even when on sale. Ship to Home: When I ordered this to ship to my home it was kept for inspection for a day or so. I'm guessing because it had a battery. So expect for that to happen and to have an opened/used product. I personally didn't want a clearly open/used product but so far I haven't noticed any issues. And I had needed it asap so the wait was upsetting. But because of that it was all set up for me, and charged too lol (probably not fully charged) I would still recommend this product. This one seems like it is sturdy and will last. It has significantly helped me keep my home clean. If not this than just to buy a cheap fifteen dollar one if you don't mind rebuying eventually. All the research I did on other hand vacuums, they all have the same problems. I'm surprised no ones tried to fix them yet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quite nice, but with a couple of cons

    Posted
    jerrysnb
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this because our cat sheds so much that you can't use a broom in our kitchen without creating dust devils. I wanted an alternative to bringing out the big vacuum to pick up a few crumbs. First off, the instructions for charging the unit are incorrect in two places. By two places, I mean there's a sticker on the back that tells you how long to charge the unit the first time; that is incorrect (it should be 20 hours). At the same time, the instruction book tells you to charge the unit for 20 hours before first use, which is correct, but the instructions for charging it during normal use are incorrect. Pros: The carpet attachment works quite well, and the unit is overall pretty powerful. It's a bit on the heavy side, but well balanced. There is a baffle at the tip of the machine that keeps things like cat kibble from falling back out when you hold the machine nose down after using it. Cons: There's a filter that fits in the dirt collection part, and you have to remove it to empty the machine. That, in itself, is a little gross; but I've found that the filter gets completely covered with a layer of dust and cat fur that I have to pick off by hand. Because you aren't supposed to charge the unit for more than 14 hours after its initial use, you can't leave it parked in the charging stand. The stand is designed to hold both the vacuum and the attachments in a nice, neat package so this is a major disappointment. I had to find some nearby but inconspicuous place to keep the thing between charges. The manufacturer should have added circuitry that would prevent overcharging. When you aren't using the attachments, it's sometimes hard to get the right angle to pick up dirt from a bare floor. Overall: I think it's the best such unit I've ever used.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but Missed the Purpose

    Posted
    Redshade
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this item for the sole purpose of picking up animal hair. I have a mix breed dog that sheds a ton. His fur is white and tan and my couch, car carpet, and much of my wardrobe are dark so the fur shows up without fail. I shopped around and did my research and came to the conclusion that this dust buster was the best option for price and use. In actuality I want something better. Its not a bad little machine and for normal use its great. But the important part and the area in which this machine was supposed to excel in was the picking up of animal hair. It doesnt do so well. The attachment MUST be used or it wont pick up any hair at all. With the attachment I still must go over spots 4, 5 , or more times to get the hair and even then sometimes it wont pick up. For the price its a decent item but what gets you later is the filter. The filter for this item is paper. After a few uses it must be changed and it can not be washed. The filters can be found in various places but buying them is a pain and as animal hair tends to stick to the paper filter there is no ignoring this detail. If you're buying this item for spot checks its great but for the advertised pet hair pick up not so much.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect car vacuum

    Posted
    DimmerFriend88
    • Verified PurchaserVerified Purchase

    Perfect compact light cordless vacuum. Now I don't use this for inside the home but the roller attachment does a good job lifting dirt on carpet. Which works for light jobs and spills in the home. For the car this is more than enough. The attachments work the best. The roller attachment for the larger parts of the carpet. The attachment with bristles is perfect for my leather so you can brush the dirty from the cracks then vacuum it up. The pointed nozzle is perfect to get in the spaces you cant reach with the other tools. Cleaning the unit is easy as the area where the dirt is kept a separate compartment. So when you take of the front part you don't have to worry about debris spreading everywhere. I don't know how much a replacement filter will cost but as slong as you clean it after each use I don't see you needing to replace it anytime soon.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Just what we needed!

    Posted
    ChuckDickMick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My wife and I were looking for a "mess eraser" smaller than our vacuum. I'd used a friends Dyson handheld and thought we'd look for something similar. I didn't love the Dyson and we are already fans of Shark products (we currently use a Shark vacuum). We saw this at Best Buy while looking for something else. Seemed like we'd found what we'd been looking for. Fortunately, it works great! Excellent suction, nice variety of accessories, and a convenient wall caddy to hold it all. We love the small size. Great for spilled snacks from our toddler, loose hair from our dogs, or a quick touchup around our cars. My wife even uses it on our carpeted stair case and says it does just as well as the upright (without all the heavy lifting). Highly recommend!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best suction of any cordless vac on the market

    Posted
    CleanCarFanatic
    • Verified PurchaserVerified Purchase

    This is the second vac I've had in this exact model, SV780 N1 14. This vac has exceptional suction! Coupled with the beater brush head, it pulls every last speck of dirt from my car mats and house door mats. The additional crevice tool gets into the edges to finish the job. The only down sides are the dust raised when emptying out the dust cup and filter, and the battery life issue. I keep the unit plugged in when not in use, and after about a year or so, I lost a great deal of power. Replacing the battery would have run about $47 including shipping, and a brand new unit cost about $10 more, so I opted to get a whole new unit. Gladly would have replaced the battery if it would have run $10-20! Battery technology is what it is! Great item - hope they have it available in another 18 months when I'm ready for another one!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A new dimension of spot-cleaning

    Posted
    Rogerider
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It took me a week to unbox and start using this portable vacuum, but the moment I did it, I realized this had been an excellent purchase. I have three dogs. I bought it mainly to easily clean my dogs' hair and dust around their beddings. I am actually using this vacuum beyond that now. It is convenient, and the battery lasts for hours. I no longer have to clean small areas of the house by having to plug in and get going with my other big Shark vacuum cleaners. The main attributes are portability, it is not overly noisy, it is effective, easy to empty the canister, and it also has useful additional devices.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for everyday use

    Posted
    ANi4ANeye

    Me and my wife use this everyday. We can't live without it! It's a good little vacuum that we use for the furniture, the kitchen crumbs, our cars and any other little mess around the house. Our only gripe is that the battery life isn't that great. We have to charge it all the time if it's not in use so that we can guarantee that the suction will be strong for each use. If we leave it off the charger overnight the suction seems to be low. But overall we've done our research and this is by far the best handyvac in the market. We actually purchased this a couple of years ago and are in the market to buy another one because my wife dropped it and the plastic cracked where the pins connect canister. Other than a Dyson, this is probably the best option you have out there because it's strong and a fraction of the cost versus the Dyson.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Hand Vac

    Posted
    GranC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I wish I had purchased this Shark Pet Perfect 2 hand vac last year and not wasted my money on a cheaper, less powerful model from another maker that has failed after less than a year. This vac can be wall mounted for charging or just plugged into a wall outlet. Included with it are a motorized pet hair brush and tools for crevice cleaning. It is very powerful compared to others I have used in the past. The filter is easily removed and cleaned after use. It does a great job of vacuuming the car, plus it does a more than decent job of removing pet hair from furniture and upholstery (hence the name).i am so glad I made this purchase and I look forward to much reliable use of this product. Seems well made and built to last. Highly recommended!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    As Advertised

    Posted
    RetiredGeek
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I needed a portable, hand-held vacuum. I saw the ad on-line at Best Buy, read the reviews, and thought I'd give it a try. It came quickly. I charged it over night and tried it out the next day. It worked! It was not overly loud, had good suction and helped me tidy up my office. In all honesty, with income taxes looming, I didn't get a chance to use it again since that first day, but I expect it to perform as well as it did the first time. With family coming next weekend, I will definitely be using it again in and around my office (and maybe the car) this week. Unless there's a disaster, I will leave my review as 5 stars based on the initial performance. I like it much better than the dead Black & Decker hand-held that it replaces.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This Shark Cordless 18 Volt superior to any other

    Posted
    Starone
    • Verified PurchaserVerified Purchase

    I owned a 15 volt cordless Shark for many many years, and found it very useful and easy to use. The day I found it clogged up and of no further use was the day I found this new one (which was hard to find because many firms pushed the sale of their stock on hand} which far exceeds the old. The two accessory pieces were such a find, and the head is motorized and scoops up everything that comes near. In fact I found one well known firm that took my order for the 18 volt Shark, and after waiting 4 days for an acknowledgement, called the store and found that no order was put through at all, and they did not have it in stock anyway. I still did not pull out my Dyson, but searched and searched until I found one. In fact I do not put it away, but keep it in my bedroom, on the floor, near my bedroom closet.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Suction / Brush Attachment Issues

    Posted
    ADifferentMark
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We purchased this unit to vacuum the cat hair from our sofa and love seat. We looked at several models and decided for the price (and it was on sale at th time as well) we would give it a try. The unit charges fast and the op time between charges is good. Cleaning the filter is easy, but the Dyson is a better design (more cash too). The biggest issue is the brush head constantly falls off the unit when In use. If you watch what you're doing you can keep it on, but I don't think one needs to baby this unit to keep the beater head attached. It's ok if all you want is ok. The Dyson is a much better unit if you want to spend the cash. I honestly don't think I could recommend this to a friend.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great suction, battery life and LOVE the stand!

    Posted
    babymonkey423

    I bought this little vacuum a few weeks ago to use in my car and home and LOVE IT! I have two dogs and part of my house is hardwood floored. I have a nice stand up vacuum but it didn't really work well on the bare floors so I bought this to use on cleaning up the hair balls lol The battery life is great and I love that it comes with a stand that not only recharges the vacuum but also holds all the attachments so it's so nice and neat :) Very easy to empty and clean the filter. All in all a great buy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great vacuum

    Posted
    PeterA
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was looking for a portable vacuum for the car and initially found the 13 volt version. After some additional research, I found the 18 volt lithium powered version. Realizing the benefits of a lithium powered version over the standard battery version the decision was a no-brainer and I was not disappointed. This lithium powered version lasts quite a while; in excess of 40 minites and re-chargers in no time. Best Buy had the best price and although I had to drive over 30 miles to my Best Buy store, it was definitely worth it. The other two attachments complete the ability for this vacuum to the best job possible. Do yourself a favor and pick this vacuum. You won't be disappointed!!!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good pwr and battery life, some issues

    Posted
    DomesticMan
    • Verified PurchaserVerified Purchase

    it has good suction and decent life on a single charge. but the rounded design of the tip is awkward for aiming at your targets. also when you go to dump out the dirt you will leave some dirt and dust right near the motor intake because of the way the filter and seal are burried down into the forward section a couple inches, so when you take that out for emptying you'll get some dirt back behind the seal line. My last vacuum had that seal line right at the very back of the removable forward section so this would not occur. I image over time this dirt will make its way into the motor and cause issues.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works really great for dogs fur

    Posted
    Hunniebabes
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I use this inside my car and areas in my house because I have tiles, but I normally leave it in my car. I love the suction it works extremely well, the battery life isn't so bad & for the price it is, it works well. The downside is it won't be able to get in between things because it's not flat .. I have a Pomeranian and I have a Pomeranian mixed with an American Eskimo and they are shedding pretty bad and it has worked well so far I've had it for a couple months and it is my first hand vacuum so I'm happy it doesn't suck . Overall my dog hair does get stuck on the vacuum and I tend to pull it for it to get off , (I'm not so good at explaining) but this is a great hand vac for your car& works just about anywhere else you need to use it !

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for Quick Clean Ups

    Posted
    AJMIA

    I bought this vacuum to clean up after my cats (fur bunnies that collect in the corners of my tile floor and litter that gets thrown out of the litter pan due to over enthusiastic burying). I am very happy with my purchase. The suction power and battery life are excellent. One quick walk thru the apartment with my shark and everything is tidy -without having to drag out the big corded vacuum or get down on my hands and knees with a hand broom & dust pan. It is a snap to empty and charges up very quickly.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great! Seems to keep charge

    Posted
    ray7280
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We give ours a pretty regular workout and so far is one of the best we've owned. (Our experience has been that Shark stuff, across the board, functions really well). Will follow up in 6 months to report how well the battery holds up as that (recharging = shorter battery charge) has been the biggest issue we've had with similar equipment. PROS - Wicked suction, good battery life (so far) & recharge time, light & well balanced, easy to empty, gets into corners. CONS - A bit bulky and sitting vertically in it's charging base (only way to use base) it takes up an 8" x 8" x 21" (height) area. RECCOMMEND - YES BUY AGAIN - YES

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    excellent hand held vacuum for small things

    Posted
    exbestbuyworker

    i needed a hand held vacuum my 2 kids are always dropping food,snacks playdoh just everything i have no pets but the 18volts is by far the strongest out there for the price..check around i got mine for $50.. i also needed this to clean my car this is a must have! the attachments are also great getting into small places and the roll thing is amazing for picking up dirt lint cleaning the bed or the car seats its perfect! the only downside to this is it takes about 24hrs to fully charge and i honestly believe a full charge is 30minutes.. so use it wisely but it makes sense 18volts is a lot for small thing but if you don't mind it then its great!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't waste your money.

    Posted
    Marreb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The worst hand vac I have ever purchased and I have owned a few in my 80 years. Power is decent for about 5 minutes, after that forget it. The flimsy attachments will not stay in place. The power brush does a decent job, IF you use it within that 5 minutes. You have to wait until the battery runs down and it is dead before you can charge it 6 hours, can't leave it plugged in and charging. What do you do during that 6 hour charge time? I use my B&D cheapo as a backup. For the price, I thought I was getting a good one this time, wrong!

    No, I would not recommend this to a friend