Customer Ratings & Reviews

After putting the CarpetXpert through its paces this past week, I can highly recommend it for anyone looking to deep clean their home carpet without breaking the bank. I've highlighted some of the key components below that I believe make this a carpet cleaner worth considering. Design & Construction: The CarpetXpert EX301 is well built and made from a combination of premium grade plastics. It's not the highest end feeling appliance, but it feels like it will hold up to some abuse. I love the oversized handle as it helped with comfort during my long cleaning sessions. You can tell that the maintenance and cleaning process was really thoughtfully designed. Throughout my cleaning sessions, emptying the water tank and refilling the solution tank was easy enough. Having a straight-forward emptying and refilling process is crucial here as the tanks are relatively small. This means you will need to constantly refill the cleaning solution tank and empty the dirty water tank when cleaning large areas. Thankfully, Shark made it easy to quickly remove and re-install the tanks. Removing the dirty water tank also exposes the floor opening nozzle which makes it really easy to clean if any debris gets clogged or stuck inside. I also love that there's a dirty water tank emptying indicator (i.e. both blue LEDs flash) that lets you know when the dirty water tank has reached the max fill line. I'm a big fan of the big tab on top of the brush roll cover. This makes it easy to quickly remove the brush roll to wash it after every use. There's also a neat carrying handle in the back of the cleaner which can be used to carry the cleaner up and down the stairs as you clean the carpet. Everything seems to have been carefully designed to quickly inspect or maintain all of the various components of this carpet cleaner. Performance: First and foremost, I'd like to preface this by saying that this is not a substitute for a proper vacuum cleaner (as seen in the Shark label in my screenshot). A proper vacuum cleaner should be used to vacuum debris from the carpet prior to deep carpet cleaning with this Shark carpet cleaner. While the "Dry Mode" feature does provide some additional suction to dry the carpets quicker, it does not provide the same suction performance that a traditional vacuum would in order to pick up larger debris. I tested this alongside a flagship stick vac with a powerful motor and this Shark carpet cleaner struggled to pick up larger debris in "Dry mode". It would pick up some large debris but only when going in the forward motion. When going in the backwards motion, it would just go over the debris most of the time. You also have to deliberately go slow in the forward motion for it to suction it up. Since this is a carpet shampooer and not a vacuum, this was perfectly acceptable to me. However, I felt it was worth mentioning for those thinking that this doubles as a vacuum. In terms of the deep carpet shampooing performance, this thing is awesome. I have a lot of carpet throughout my two-story home and it's been about 3 years since I got them steam cleaned. I was shocked at how much dirt, hair, and other gunk this Shark CarpetXpert deep cleaner was able to extract. Every time I emptied the dirty water tank, the water was dark and filthy. When you move the carpet cleaner forward, the cleaner dispenses the cleaning solution. As you move backward, it dries the area that you just shampooed. The "Dry Mode" feature saved me HOURS of having to wait for my carpet to dry. In this mode, the cleaner extracts as much as liquid as it can from the carpet; regardless of what direction you're moving the cleaner in. It took a little under 3 hours for my carpet to dry. The carpeted area near my front door is pretty heavily soiled due to all of the concentrated foor traffic in this part of my home. I was certain this wouldn't come out. While this cleaner did a decent job of getting some of the stains out, it wasn't until I used the 3.5" stainstriker attachment, with the oxymultiplier solution, that I saw almost all of the stains come out. With a second deep cleaning treatment, I'm confident it will completely be gone. This 3.5" stain eliminator attachment was also a lifesaver when it came to my stairs. While the carrying handle on the back of the cleaner made it easy to carry up the steps, the stain eliminator attachment was the perfect sized brush for the smaller surface area of my steps. I also love that all of the other attachments, like the pet hair and pet mess extractors, have reversible brushes that help with the "hairier" messes. Overall Thoughts: For a residential carpet cleaning solution, I'm thoroughly impressed with the results that this Shark CarpetXpert EX301 cleaner was able to deliver. I also love the included stain and pet hair/mess hose attachment accessories that use the more concentrated oxymultiplier solution. However, there are a few drawbacks which prevented me from giving this a perfect rating. I really wish that both the dirty water tank and the deep clean tank were larger. While they are easy to refill and empty, I found myself either out of solution or needing to empty the water tank after covering a relatively small section of my living room. I honestly wouldn't mind a larger appliance if it meant having to empty or refill a lot less. While emptying out the water tank is easy enough, there are clumps of hair that get stuck inside the non-removeable hair cage. I have to use tweezers or a thin object to pry them out. Lastly, I wish this carpet cleaner had an LED light somewhere on the front nozzle cover. This would really help illuminate the flooring where lighting is poor. Despite these caveats, the Shark CarpetXpert did a fantastic job of deep cleaning my carpet and leaving my home smelling wonderful! As a small disclaimer, I would like to note that I did have to buy an additional bottle of cleaning solution as the included trial bottle only covered about 3/4ths of my living room. Thankfully the cleaning solution seems to be abundantly available at several retailers. Overall, I'm very happy with this carpet cleaner. If you have a lot of carpet in your home that is in dire need of stain removal, or just general deep cleaning from pets and foot traffic, I highly suggest checking out this CarpetXpert EX301!

This Shark Carpet cleaner works really well, and is easy to use, not too heavy, and comes with a great selection of tools for upholstery and spot cleaning capabilities. It works really well.

This carpet cleaner is excellent for the removal of pet stains and any other stains on your carpets. It is very easy to use, and the suction is great!

Very impressed with the quality of cleaning that this shark provides. Especially having animals, this one is so easy to clean hair out of it no buildup in the machine in 6 months of having it.

Works great. Easy to clean. Easily removed pet stains from my carpet.

Didba great job on cleaning the carpet.. Did excellent in the high traffic areas of the house. Carpet dried every fast due to the great suction.

Great product, I'm very satisfied of this purchase, I wish I had a video of the carpet that I cleaned, it was super dirty and just with one time I past by the results was great. The only one thing I didn't like is the small tank for clean water I think is like half of a gallon, and the small tank of dirty water as well, but everything else is working well.

Bought this to clean up some pet accidents that happened with a new dog. It's the first I carpet /upholstery cleaner that have owned but it was pretty easy to set up and use with the instructions. I wish that it had a heater for the cleaning solution but not sure if it is really needed that much if you are not stopping your clinton. It worked well and got the carpets cleaned, so I went ahead and cleaned the upholstery and it did a good job of that too. Seems to have good suction to get up the cleaning solution and comes with a lot of attachments options for all kinds of situations. Next on my list are the seats of my vehicles. I am very happy with it.

I have several dogs and cats in the house, and a chicken once in a while. None of these are as dirty as my kid. I washed the carpet in her room after I vacuumed it about four times until the canister dump was minimal. There were some slime stains, but otherwise the carpet didn’t look so bad. But the I shampooed half the room and took a short break. I was absolutely amazed and as equally disgusted at how dirty the other side was when I went back in. Plus, I went back and rewashed the first half two more times and feel I operated the machine as directed (not too fast). The water started getting clearer but I was picking up sand on the last go round. SAND. I’m a stickler about shoes in the house and pets on carpeted areas so I am flabbergasted at what this machine is picking up. I have owned many—and I mean many, carpet machines over the years and I’m miffed at how much I spent on $150 crap vacs that found their way out into the garage, never to be used again because the lack of suction. Granted I’ve owned this Shark for two days and one room, so perhaps suction diminishes over time but no other machine ever worked this wonderfully straight out of the box. It’s also sturdy and sensible. I mean, you can tell what goes where and why, everything clicks in and out well, rinses easily during clean up (my other machines have areas you need to dismantle in order to get dirt out of and corners that never rinse out). I’m getting used to the forward spray, backward suction and not controlling the spray with a trigger, but I can easily convert to the wand and address spots that way. No buttons to push when you switch because once the wand is picked up from the holder, it automatically switches. It also takes a few seconds to turn off after pressing OFF in order to get all the water to the collection bin to eliminate drips and puddles. I was also pleasantly surprised by the drip tray that comes with it so I can store the vac in my closet that has wood flooring. I wish I’d done this sooner.

Its nice, does the job. Just wish the tank was bigger

This is the most amazing carpet cleaner I have ever had. I have had a number over the years and we have a house full of kids and multiple pets. I have never felt my carpets so clean! The formulas that come with it work terrific and also smell amazing. Biggest pro: The machine itself is super easy to clean. I threw out my last one because you couldn’t get into it to clean it. I can clean this one completely in just a couple minutes. Only con: The tanks are small capacity. I do have to fill it and empty it often. But that is minor to me. I am willing to do that for clean carpets and rugs.

Excellent product. The water holder or retainer is a little small so took several times to remove and refill but did a great job on my white carpeted stairs and upstairs carpet. Really takes the dirt and grime out and made them look new. Very satisfied.

Powerful it’s just the tank size is too small so having to refill is a pain.

This carpet cleaner is much more powerful and easier to use than I expected (I had a 20 yr old bissel prior). It has great suction and really saturates the area. I also like that it can suck up animal hair and separate it from the dirty water to keep the tank clean. Parts are also easy to take apart and clean. I wish it had a larger tank to continue clean up without having to dump the tank so often.

This product is very unsuspecting powerhouse. The unit isn’t very big for the amount of mess this thing pulls from carpets. It’s made our carpets look new. Easy to use. Carpets dries quickly afterwards. Setup instructions are easy to read. Can’t believe how far along carpet cleaners have gone. I’d highly recommend this product for any kinds of messes. The tools it comes with can pretty much clean any upholstery.

This is the best carpet cleaner I have ever owned in 30 years. It is simple, great attachments and the cleaning solutions smell great. This unit cleaned way better than expected, and I when I was finished, I was shocked the carpets and rugs looked almost new. And the tools store simple, and are easy to clean. We have 4+ dogs and this does a great job.

Very impressed!! I have the tool model also. This carpet cleaner has a mind of its own. With the pushing forward it releases the cleaners and pulling back on the cleaner it sucks it back out. It’s great. Does a super job with pet messes. That is exactly what I needed. Definitely would recommend it.

Easy to setup, love seeing how much gunk is being pulled out of the carpet. It is a little heavy moving around, but worth it for the powerhouse motor.

I bought this to replace my old Hoover. It did not disappoint im a shark girl in general but hadn’t given this a chance. Having kids this is an essential it got the carpet almost looking new I regretted not taking before and after pictures so worth it! The only thing I did not love was how often I had to refill and dump the water.

This shark carpet cleaner is excellent. Gets deep down to get the dirt out of your carpet very sturdy and easy to use. Does a wonderful job on thick or thin carpets. Would recommend to anyone