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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $369.99

Customer reviews

Rating 4.6 out of 5 stars with 241 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the CarpetXpert HairPro Pet's cleaning performance and ease of use, frequently praising its strong suction and lightweight design. However, some users noted the small tank capacity required more frequent emptying. The size of the unit was also a point of contention, with some finding it cumbersome while others appreciated its compact nature compared to other models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 241 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Unsuspecting WORKHORSE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very unsuspecting powerhouse. The unit isn’t very big for the amount of mess this thing pulls from carpets. It’s made our carpets look new. Easy to use. Carpets dries quickly afterwards. Setup instructions are easy to read. Can’t believe how far along carpet cleaners have gone. I’d highly recommend this product for any kinds of messes. The tools it comes with can pretty much clean any upholstery.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Pet owners carpet miracle!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My carpet was fine once upon a time.... Then one day I was gifted a puppy. Lets just say my carpet didn't look so clean 6 months later. I wanted to rent a carpet cleaner but because I have a dog I decided to just buy this shark carpet cleaner. I love it. My carpet is looking better than ever and the built in attachment with the hose makes all the difference. The pet attachment didnt really work for me, the suction is just not there and the dirty water still ends up in the larger tank. The quality is there and seems like it will last years. It goes through carpet cleaning solution like crazy but the results are worth it. I did the research, you have pets than you need this. After using several times I can honestly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Suction

    Rated 5 out of 5 stars

    Best carpet cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best carpet cleaner i have ever owned. I purchased this after buying a shark vacuum cleaner and finding it to be rhe best so i decided to try the carpet cleaner. Best decision I could have made. It cleans my carpets so well and has a faster drying mode plus the suction mode is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Shark Carpet Cleaner!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST PURCHASE! HIGHLY RECOMMEND! Every person that has visited has raved how great it looks and smells! PROS: There were dark stains on the off white carpet that my old steam cleaner couldn't get out. The Shark got them out right away and they've stayed gone! Smells are gone. The solutions are incredible cleaners with a nice smell that isnt overpowering at all, easy on allergies and gets rid of smells. The oxyclean tank is a big benefit for extra cleaning. Had a pet mess and the special attachment for messes cleaned it with dirty water going into its seperate tank. Corners and under baseboards are easily cleaned, stairs were easy to do. The hose can be cleaned easily by pressing attament down on the top of machine and it washing it out. Dry mode dries tge carpet within 30 minutes. Attachments connect and are removed with ease with a blast sprayer for each. Tanks are easy to clean. Hair does not get trapped on brushes at all and goes into a sperate trap area to clean. Cons (but not a big deal considering what this machine does so well): Smaller clean tank and dirty tank. The machine doesn't doesnt alert you when the clean solution is out. No big deal honestly. I change out both at the same time. Also, the solutions (there are a few types to choose from plus the oxy) are hard to fine in stores so i purchased on Amazon with a 1-2 day delivery. When buying the machine it comes with 1 small solution and 1 small oxy to do about 1 smaller room.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Tank capacity

    Rated 5 out of 5 stars

    It does its job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tank is not very big, but the suction power and tools make it an excellent portable carpet cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Great suction power and convenient features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading a significant numbernofnreviews for carpet shampooers, i decided on this one and have not been disappointed. The machine is very easy to use, and incredible suction and convenient features like a jose cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best carpet cleaner I’ve used in over 20 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more impressed than I’ve ever been with a carpet cleaner. I have been a hard and fast BISSELL buyer for 20+ years. My last one just stopped sucking up water mid carpet cleaning. I’ve also been a loyal Dyson vacuum fan for the same amount of time. Recently I bought a shark vacuum and loved it so I decided to give this cleaner a shot. I am BEYOND impressed. It’s so easy to use? Push forward and fluid dispenses, pull back and water is suctioned. No triggers to pull. You can also put it into dry only mode if you just want to extract water. The best part, how CLEAN my carpet is. I actually used it over an area I had just cleaned with my bissell and the difference is night and day. I wish I had before and after pictures. I am a shark believer now. If you have pets you need this.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Suction

    Rated 5 out of 5 stars

    Must buy carpet machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best suction of any carpet cleaner I’ve had. I love that the upholstery hose and attachments are already connected so I can deep clean against walls or work on a stubborn stain more directly. I’ve spent more on previous machines that didn’t come close to the cleaner power of this machine. Definitely recommend if you have pets it gets up hair with no effort!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and cleans very well! We have pets and thisbwas able to get all the hallway rugs and our carpets back to almost their original, purchased new look! The cleaning solutio. Is also easy to find in my area which was a definite must when deciding on which product to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many carpetcleaners over the years and this one is by far the best. Easy to use, dries the carpet and even cleans stairs. I have a husky who sheds 365 days a year and this cleaner does an excellent job of cleaning up the husky glitter. Best cleaner ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Steamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! My old Bissell had seen better days and I have always had Shark sweepers so decided on this one. I am impressed. It is powerful, moves smooth, and I had my traffic pattern cleaned in no time. Love that there is a dry only mode so after cleaning you can go back over it to continue to pull water. The best part is it all comes apart easily to clean. Even the cover on the floor is removable to clean pet hair. The dirty water has a hair catch container that is easy to clean. So happy with this and it's mostly all contained on the uniut.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great carpet cleaner. Easy to use and clean up in easy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Amazing carpet cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great shampooer, easy to set up and easy to use, results amazing! Love this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older hoover carpet cleaner and this one is amazing and a lot easier to use. Extremely nice not having to disconnect and connect hoses to use the handle since it is always connected. Stains that the other never removed have now disappeared and the shark carpet solution is one of the best and best smelling that I've ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Carpet Cleaner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this carpet cleaner! Compared to my old one this is much easier to use and handle. I like that you can remove the clean or dirty water containers without having to remove both. Love that the hose is attached like a vacuum and you can use it easily any time and it automatically switches to the hose mode when you release the hose. Love the hose cleaning feature too. Like that it automatically dispenses the right amount of water and solutions when you move forward, your not in control of spraying and releasing the water, causing over saturation of your carpet. This carpet cleaner took stains out that never came out with my old carpet cleaner!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best and easiest carpet cleaner I ever used, it works perfectly, I noticed at first pass the smell was amazing it didn’t give off that musty smell that typically carpet cleaners I have used. I would never buy an old style type again, this style is so much easier to clean too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money!!!! Super easy to use. Cleans up all messes and stains that we've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark carpetXpert machine works remarkably well cleaning a heavily soiled rug. The beater brush is the best design I have used. It doesn't get all bound up with hair or fibers and is easy to remove and clean after use. The only negative is that the dirty water tank is small and needs emptying frequently. Also the booster stain formula is great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Carpet Cleaner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best carpet cleaner I've ever bought. I'm hooked on Shark over Bissell now. We had a 15 year old dog that had several achieves a day in the last several months of her life, causing lots of stains that the couple Bissell machines i had didn't take care of. Despite the age of the stains, the shark is working on them and they fade with every cleaning. It also uses significantly less water/ cleaner than the Bissell did and the shark cleaning solutions work better than any of the other solutions on both the stains and oders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well just wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally thought this this was a gimmick with the two different solutions, but i was wrong. This cleaner is amazing. I had been looking for a new machine to replace my aging Bissell and im so happy to have gone with a shark. I was surprised at how clean it not only got my carpets but also my upholstery. Only complaint is that the dirty tank is small so constantly having to stop but Im ok with it as the carpet cleaning time is a relaxing time for me. Highly recommend this.

    I would recommend this to a friend
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