Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 295 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the CarpetXpert HairPro Pet with StainStriker's impressive cleaning performance and ease of use. Many appreciate the powerful suction and lightweight design, as well as the effectiveness in removing pet hair and the usefulness of the included attachments. However, some customers have mentioned concerns about the small tank capacity and the noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 295 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use although seems intimidating

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition. Seems intimidating but it’s easy to put together snap a hose on and that’s about it. Very affordable for what it does cleaned up a coffee spot on carpet looks like nothing happened

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Suction

    Rated 5 out of 5 stars

    Must buy carpet machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best suction of any carpet cleaner I’ve had. I love that the upholstery hose and attachments are already connected so I can deep clean against walls or work on a stubborn stain more directly. I’ve spent more on previous machines that didn’t come close to the cleaner power of this machine. Definitely recommend if you have pets it gets up hair with no effort!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Great suction power and convenient features

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading a significant numbernofnreviews for carpet shampooers, i decided on this one and have not been disappointed. The machine is very easy to use, and incredible suction and convenient features like a jose cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and cleans very well! We have pets and thisbwas able to get all the hallway rugs and our carpets back to almost their original, purchased new look! The cleaning solutio. Is also easy to find in my area which was a definite must when deciding on which product to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Shark Carpet Cleaner!!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST PURCHASE! HIGHLY RECOMMEND! Every person that has visited has raved how great it looks and smells! PROS: There were dark stains on the off white carpet that my old steam cleaner couldn't get out. The Shark got them out right away and they've stayed gone! Smells are gone. The solutions are incredible cleaners with a nice smell that isnt overpowering at all, easy on allergies and gets rid of smells. The oxyclean tank is a big benefit for extra cleaning. Had a pet mess and the special attachment for messes cleaned it with dirty water going into its seperate tank. Corners and under baseboards are easily cleaned, stairs were easy to do. The hose can be cleaned easily by pressing attament down on the top of machine and it washing it out. Dry mode dries tge carpet within 30 minutes. Attachments connect and are removed with ease with a blast sprayer for each. Tanks are easy to clean. Hair does not get trapped on brushes at all and goes into a sperate trap area to clean. Cons (but not a big deal considering what this machine does so well): Smaller clean tank and dirty tank. The machine doesn't doesnt alert you when the clean solution is out. No big deal honestly. I change out both at the same time. Also, the solutions (there are a few types to choose from plus the oxy) are hard to fine in stores so i purchased on Amazon with a 1-2 day delivery. When buying the machine it comes with 1 small solution and 1 small oxy to do about 1 smaller room.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have little ones that are constantly stealing their si lings drinks and spilling them on my carpets. The product has been a God send.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Tank capacity

    Rated 5 out of 5 stars

    It does its job well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tank is not very big, but the suction power and tools make it an excellent portable carpet cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome and perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently received this carpet cleaner and I absolutely love it. It was very easy to put together and use. So far I have used one of the attachments as well to clean up my doggy's little mess, and it worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    best ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many carpetcleaners over the years and this one is by far the best. Easy to use, dries the carpet and even cleans stairs. I have a husky who sheds 365 days a year and this cleaner does an excellent job of cleaning up the husky glitter. Best cleaner ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great carpet cleaner

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you havea new puppy, this one is for you. Easy to use and the dry-only option is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Pet hair removal

    Rated 3 out of 5 stars

    Wont work on plush rugs

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This carpet cleaner does not work on plush rugs. The reason I purchased, this was specifically to clean my plush rug when my dog has an accident. It shuts off immediately if you try to use it on a thick or flush carpet. However, I used it on the rest of my carpet and it works amazing. So now I am torn. I cleaned a small area of my Flatter carpet and the hair that was removed was outstanding. I could not believe there was so much hair in that small area. So I can imagine how much hair I would pick up if I clean the whole room. I do believe ultimately I’ll have to return it because I can’t have a shampooer that won’t clean all my rugs. But if you have flat carpet, you’ll love this product.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for taking the time to share your detailed experience with the Shark CarpetXpert with StainStriker. We're really pleased to hear how well it performed on your flatter carpet, especially with pet hair pickup and overall cleaning power. That said, we completely understand your frustration with its performance on plush rugs, especially when that was your primary reason for purchase.

      Your feedback is incredibly helpful and will be shared with our product teams as we continue to refine our designs for a broader range of carpet types. If you’d like to explore other options or speak with us about your experience before making a final decision, our team would be happy to help. Please feel free to reach out at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Just buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it! My carpet looks brand new and my kids have been rough on it over the last 6 or so years. All stains removed and carpet is fluffed like the day it was laid.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark pet pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a really good job I’ve cleaned my couches my dining room chairs and my area rugs and it brings the life back to my furniture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best carpet cleaner I’ve used in over 20 years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more impressed than I’ve ever been with a carpet cleaner. I have been a hard and fast BISSELL buyer for 20+ years. My last one just stopped sucking up water mid carpet cleaning. I’ve also been a loyal Dyson vacuum fan for the same amount of time. Recently I bought a shark vacuum and loved it so I decided to give this cleaner a shot. I am BEYOND impressed. It’s so easy to use? Push forward and fluid dispenses, pull back and water is suctioned. No triggers to pull. You can also put it into dry only mode if you just want to extract water. The best part, how CLEAN my carpet is. I actually used it over an area I had just cleaned with my bissell and the difference is night and day. I wish I had before and after pictures. I am a shark believer now. If you have pets you need this.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Get this carpet cleaner!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy cow!!! This carpet cleaner is awesome, so we have used the store rental and this carpet cleaner from shark does a better cleaning job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good steam cleaner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great steam cleaner. I wish the tank was bigger but it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Carpet Cleaner!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this carpet cleaner! Compared to my old one this is much easier to use and handle. I like that you can remove the clean or dirty water containers without having to remove both. Love that the hose is attached like a vacuum and you can use it easily any time and it automatically switches to the hose mode when you release the hose. Love the hose cleaning feature too. Like that it automatically dispenses the right amount of water and solutions when you move forward, your not in control of spraying and releasing the water, causing over saturation of your carpet. This carpet cleaner took stains out that never came out with my old carpet cleaner!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Amazing carpet cleaner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great shampooer, easy to set up and easy to use, results amazing! Love this product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great cleaner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great carpet cleaner. Easy to use and clean up in easy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark carpet shampoo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the carpets very clean. The ol lady really likes it. Would recommend!

    I would recommend this to a friend
Sponsored