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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $369.99

Customer reviews

Rating 4.6 out of 5 stars with 240 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the CarpetXpert HairPro Pet's cleaning performance and ease of use, frequently praising its strong suction and lightweight design. However, some users noted the small tank capacity required more frequent emptying. The size of the unit was also a point of contention, with some finding it cumbersome while others appreciated its compact nature compared to other models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 240 reviews
  • Rated 5 out of 5 stars

    Maximum Suckage! (in a good way)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. We compared this directly to the BISSELL hydro steam, and honestly, it’s not even close: The Shark really surprised us in how well thought out it was, as well as the suction and cleaning power. The Bissel struggled on low pile carpet, where the Shark tackles with ease. The pet attachment for hitting those pee spots that catches & keeps the dirty water in its own little container is great, as is the quick and easy onboard hose cleaner - you just put the nozzle up to it and it shoots water through the hose to give it a quick rinse so that nasty water doesn’t reside in the hose. Overall this is a well thought out upright shampoo vacuum, high quality and many features that, in practice, separate this from it’s competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark carpet cleaner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good at getting the job done cleans very good. Had a carpet that hadn't been cleaned for several months where kids would play and eat and withing one pass it cleaned it very good. Only thing i would say sucks is the water tank for the clean water. But other than that its a good machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might honest be the best non commercial shampooer I’ve ever used the dog hair collects perfectly in the yellow basket and the smell after I’m done is amazing would definitely buy many more times

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great carpet cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific carpet and better than what you can rent. The best out there. Easily able to refurbish older carpet to look brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drys Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this machine and have cleaned every carpet in my house works very well great attachments, and love the fact that you can clean your hoses with the attachment cleaner would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this carpet cleaner! It sucks up the dog hair and places it in an internal basket and really scrubs the carpet. We have 4 dogs so cleaning the carpets happen often here and I am glad I purchased this machine

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Shampooer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than my bissell. Picks up much more dirt and dog hair!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is heavy but my carpets are very clean. They stay clean. It got stains out that we thought would never come back. Best cleaner we have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible carpet machine for pet urine. Absolutely destroys BISSELL ProHeat 2x Revolution. Shark comes out on top in terms of quality and performance in many video reviews. Only downside is the solution tank could be bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Decent. It does the job.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A suitable carpet cleaner for thick carpets, and is also effective in removing stains. Its suction is strong enough to extract the stain. Overall, it is a reliable product that accomplishes its intended purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great carpet cleaner, not a dry vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great purchase if you have pets! We ran it on all of our carpets and couches and they are cleaner than the day we got them!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect investment.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Cleans everything very well. We just bought a new home and have carpet. With 2 toddlers things get very messy, it’s easy to wash the carpet and other furniture pieces with the shark.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the older model, too. This updated version is even better and has the awesome feature of a plastic cage in the canister that catches hair before it mixes with dirty water, making continued cleaning MUCH more simple.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for pet clean up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on my 40 year plus carpet. Had my 14.5 year old shepherd loose back legs and then continence issues, and this cleaned up carpet great. Well worth it, wouldn't consider the cheaper carpets and the rentals will add up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark did not disappoint.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a shark vacuum and was hoping this shampooer was as good. I was not disappointed. Easy to set up and use. Worked on the carpets, couches and stairs Cleans up quickly. That’s all pretty much what I’m looking for in a shampooer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Work really well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works to remove dog hair and deep clean catpets and binyl.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    vaccum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use carpet cleaning product. Removes any tough stains on either mattresses, rugs, couches, etc. it's a must have

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent carpet and fabric cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Shark cleaners are amazing! It’s really impressive how much they can lift out of carpet and fabrics. The wet mess attachment is pretty cool!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This Machine Does the Job!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine can clean with such ease! Have a big dog with hair and it cleans EVERYTHING. No bristle brush is amazing and so easy to clean. Shark products are built to last!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to use but does the job, cleaner is very strong so use less than recommended

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello IsabellaS,
      Thank you for taking the time to provide your feedback. We’re disappointed to hear about your experience with your EX301 Shark CarpetXpert. We will relay this information to the relevant team. If you’d like to make sure everything is working as it should, please give our support team a call at 1-855-427-5127, Mon – Fri 9 a.m. — 9 p.m. ET | Sat. 9 a.m. — 6 p.m. ET (SHARK).
      Best regards,
      Shark Clean

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