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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 295 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the CarpetXpert HairPro Pet with StainStriker's impressive cleaning performance and ease of use. Many appreciate the powerful suction and lightweight design, as well as the effectiveness in removing pet hair and the usefulness of the included attachments. However, some customers have mentioned concerns about the small tank capacity and the noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 295 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older hoover carpet cleaner and this one is amazing and a lot easier to use. Extremely nice not having to disconnect and connect hoses to use the handle since it is always connected. Stains that the other never removed have now disappeared and the shark carpet solution is one of the best and best smelling that I've ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Steamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! My old Bissell had seen better days and I have always had Shark sweepers so decided on this one. I am impressed. It is powerful, moves smooth, and I had my traffic pattern cleaned in no time. Love that there is a dry only mode so after cleaning you can go back over it to continue to pull water. The best part is it all comes apart easily to clean. Even the cover on the floor is removable to clean pet hair. The dirty water has a hair catch container that is easy to clean. So happy with this and it's mostly all contained on the uniut.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great customer support. Manual does not give enough directions on use. Doesn’t tell you how to put in dry mode or how to use tools

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark Cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best floor carpet cleaner ever! This machine really cleans the carpet!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money!!!! Super easy to use. Cleans up all messes and stains that we've had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best and easiest carpet cleaner I ever used, it works perfectly, I noticed at first pass the smell was amazing it didn’t give off that musty smell that typically carpet cleaners I have used. I would never buy an old style type again, this style is so much easier to clean too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Carpet Cleaner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best carpet cleaner I've ever bought. I'm hooked on Shark over Bissell now. We had a 15 year old dog that had several achieves a day in the last several months of her life, causing lots of stains that the couple Bissell machines i had didn't take care of. Despite the age of the stains, the shark is working on them and they fade with every cleaning. It also uses significantly less water/ cleaner than the Bissell did and the shark cleaning solutions work better than any of the other solutions on both the stains and oders.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good machine with a critical limitation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well, unfortunately it is limited on hoq far it can go under furniture. Real bummer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great carpet cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many carpet cleaners over the years and this one takes the cake. Very easy to use and relatively quiet for a carpet cleaner. One of the most important components for these machines is their ability to be broken down and the components cleaned. The shark is one of the best engineered for this purpose. 100% would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Trish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job! Would recommend, cleans as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use easy to clean.. makes cleaning fun!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several carpet cleaners over the decades… with 7 kids and now a dozen grandkids.. and a variety of pets over the decades… I have gone through pretty much every brand… they were all bigger .. all were heavy.. bulky.. a nightmare to clean… left the carpet to wet or just couldn’t get the spots and stains out of the carpet… and they all let hair balls along the way …this little beast is simple to clean.. has a small footprint so it stores nicely… has a hose attachment that stores on the machine and has multiple attachments for a variety of cleaning jobs… this thing even has a self cleaning feature for the hose and the attachments that works quite nicely… cleaning out the dirty water tank is a breeze…. The two part cleaning solution is amazing… You don’t have to use the shark formula. Cleaners in the machine, but I would recommend it…. And for those of you, who don’t know that after you clean your carpet, you should go over it one more time with clean water to remove any soap that may be left behind… FYI..I discovered using club soda for the Clear water rinse leaves the carpet softer and cleaner than just regular water … this little beast is a must if you have kids and pets and carpet and upholstery… Pretty sure it’ll work great. Cleaning the carpet in my truck and car as well.!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Courtney

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So easy to use. Not bulky like other shampooers. Awesome getting out stains in the carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Quick and easy. Dries fast and cleans well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark is always on point!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine!! We moved in our newly built home a 17mos ago and the contractor never did a 'deep' clean prior to us moving in. This carpet cleaner did the job!! I used it for the first time last week after the Christmas tree came down and it definitely did not disappoint!! Next will be my ottomans and furniture frame!! Cannot wait! Shark is always on point!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.. so easy to clean and does a great job. Defintiely has good suction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark carpetXpert machine works remarkably well cleaning a heavily soiled rug. The beater brush is the best design I have used. It doesn't get all bound up with hair or fibers and is easy to remove and clean after use. The only negative is that the dirty water tank is small and needs emptying frequently. Also the booster stain formula is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well just wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally thought this this was a gimmick with the two different solutions, but i was wrong. This cleaner is amazing. I had been looking for a new machine to replace my aging Bissell and im so happy to have gone with a shark. I was surprised at how clean it not only got my carpets but also my upholstery. Only complaint is that the dirty tank is small so constantly having to stop but Im ok with it as the carpet cleaning time is a relaxing time for me. Highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SHARK IS THE BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark is a brand I trust. I already have 3 shark vacuums and the small scrubber, so when my carpet scrubber died I chose to get a Shark. I have 2 shedding chihuahuas with the short hair that is stuck everywhere. The Shark CarpetXpert Hairpro Pet with Stainstriker has been a lifesaver. The different attachments and the Pet Stain Remover works wonders on their little messes. I will never go back to anything but a Shark but the ones I have have lasted longer than any other brand I've had>

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Pet Hair and Stains Every Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the Shark CarpetXpert HairPro Pet on 18 July 25 from BestBuy.com, and I've got two dogs that shed like it's their full-time job. This thing works like a champ. Easy to set up, powerful suction, and the StainStriker actually lives up to the name-it blasted out spots I thought were permanent. My rugs and couch went from "dog house" to "guest ready" in one afternoon. Corded means no stopping for a recharge, and it's built solid. If you've got pets, hair, and mystery stains, this is money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    worked ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did work very well on all my rugs, But my carpets in the bedrooms is very thick and it would still leave them damp unless I pushed down on the head of the vacuum

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi There,
      Thank you for taking the time to share your review of the EX301 Shark CarpetXpert. We’re glad to hear it worked well on your rugs, but we understand how frustrating it can be when cleaning thicker bedroom carpets leaves them feeling damp unless extra pressure is applied. That’s certainly not the experience we want for you. Something doesn’t seem quite right about how your CarpetXpert is performing, and we’d like to make sure it’s working as it should. We’ll be more than happy to help troubleshoot and provide assistance. Please call our support team at 1-855-427-5127, Monday to Friday, 9 a.m. to 9 p.m. ET | Saturday, 9 a.m. to 6 p.m. ET, so we can assist you further.
      Kind regards,
      Shark Clean

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