Customer Ratings & Reviews

Great size, weight, and performance. Only a couple of plumbing issues, first is that solution seems to leak from where the hose attaches to the bach of the unit. Making sure rubber grommets are fitted correctly and hose attached firmly did not solve that. Second is that the suction is so good it draws the dirt water all the way through the unit and out of the side. A better filter to hold the water in the tank is necessary with this much suction. Otherwise I enjoyed using this cleaner.

I used the Shark CarpetXpert at home and it worked incredibly well. Stains disappeared, carpets look refreshed and practically new again. Super powerful, easy to use - highly recommend!!

Excellent carpet cleaner; removes stains I could not get out before; easy to operate and clean. Highly recommend; has the necessary attachments for stairs or small areas.

This is probably the best shampoo carpet cleaner out of all of the machines you can find today. The suction on this thing is so powerful it acts like a vaccuum sometimes. Now here is the thing that loses two stars. You have to be really careful on adding detergent to the machine. If you get bubbles in the dirty tank it will overflow to the motor causing to spew dirty foam or water back to the floor. This is due to how powerful the suction is. The bissell machine does not do this because the suction is not as powerful as the Shark. THis is expected as Shark machines are best for their suction. The dirty water tank does have a cut off valve when it hits a level but does not stop bubbles. Literally have to cut the detergent in half to prevent this. This is the only flaw this machine has. I had to return mine as it kept overflowing even after not adding much detergent to the machine. This includes their own product. So the motor got defective. Lucky enough I had total tech on this thing and was an easy return. I will buy again when they make a v2 of this model and see if they can block foam from forming in the dirty water tank.

I just love this carpet cleaner it leave the carpet clean with no problem .very easy to use from washing your carpet to switching to wash your couch.

Love love love this. We have a older cat who was peeing in our living room and decided to take a chance on this and amazing. The smell is gone!!!!

I love this carpet cleaner! It does a marvelous job with suction, not spraying too much liquid, and isn’t difficult to maneuver. It gets used regularly when a pet gets sick or things get spilled. It’s not a cleaner that is only used for Spring Cleaning or pre-parties.

It is excellent in what it’s intended for, haven’t had to pull the brush off yet but looks easy as is every thing else to clean the machine. Just wish it had a holder for all the attachments, I always have to locate that one when I need it.

I shopped for a while before deciding on this carpet cleaner. It's lightweight, easy to use and does a great job extracting dirty, pet hair and stains from my carpets and rugs

My old carpet scrubber stopped working, so I went to the store for a new one. I have 2 dogs, so not having one is not an option. I debated on which one to get, but I love my vacuum so much I decided on the Shark. I love this scrubber! It does such a great job and is so easy to use. Spend the extra money and get this carpet scrubber!

I love my new deep cleaner. This machine works like the professionals. Cleans great. Drys quickly. Smells great. I have yet to have any issues.

Excellent machine! It is super easy to use and gets the job done! Love best buy great deals all the time!

Decent cleaning. Getting familiar with the usage. Didn't clean the rug/carpet up to the level of satisfaction I expected but overall did a decent clean

One of the easiest to use (& clean) carpet shampoo machines I’ve ever owned! Would like the dirty water bucket to have a larger capacity though - but, not a deal breaker!

This is a buy i dont regret. I love this thing. It has outstanding suction power. And it is so easy to use and clean.

This carpet cleaner is a lot lighter then our old one and boy the difference in cleaning is amazing

I bought this for my mom’s mother’s day gift since she really needed a new one. She loves the way it works every time we’ve used it and it does a great job of actually removing stains from the carpeting and it has a great ease of use compared to some of the Bissells she’s had in the past.

Excellent shark quality. Easy to use and does a great job cleaning the area rugs from the dogs and their messes or accidents. Won’t use all the features in the machine but it does a great job for what we need it for

This machine does an excellent job. I haven’t used the stain striker yet, The deep clean was as advertised. The only thing I noticed was the cord could be a little longer.

Great carpet shampooer, pulls up stains. Bought a new home and first week in my 8 year old decided to get sick one night all over our new carpet! Next day I bought this, and it pulled up the stain just fine. I use Resolve solution instead of Shark's solution. It has all the pulling power that you would expect and can be taken apart to clean. I do wish it was a bit more convenient to use, but I'm not sure exactly how to make it more convenient. it is a whole ordeal to get it out and prepared.