Customer Ratings & Reviews

Great carpet shampooer, pulls up stains. Bought a new home and first week in my 8 year old decided to get sick one night all over our new carpet! Next day I bought this, and it pulled up the stain just fine. I use Resolve solution instead of Shark's solution. It has all the pulling power that you would expect and can be taken apart to clean. I do wish it was a bit more convenient to use, but I'm not sure exactly how to make it more convenient. it is a whole ordeal to get it out and prepared.

By far the best carpet cleaner ive ever had. Light weight and a powerful deep cleaner.

we have pets and this works great.light,easy to maneuver and it cleans great.

Love this carpet cleaner. Light, attractive and easy to use. I had a Hoover for 20 years but I like this Shark better!

I’m absolutely thrilled with this vacuum! It’s powerful enough to deep-clean carpets and rugs, yet gentle on hardwood floors. The suction is incredible for dust, and dirt effortlessly. Assembly was simple, and I love how lightweight and easy it is to maneuver. The included attachments are super useful for tight spaces and upholstery. It even leaves the carpet looking refreshed and almost new. I’ve noticed a big difference in air quality after using it regularly. Highly recommended!

It is very easy to use and does an excellent job cleaning.

We had an older, basic Bissell cleaner that died and we needed a new one ASAP. I love all of my other Shark small appliances, so I decided to give this a try. It blew my mind the first time I used it. It was pulling out a lot of dirt from heavy traffic areas and even pulled out more dirt from areas I had gone over with the older Bissell before it died. I'm really impressed with this cleaner and it feels like a semi-pro cleaner with its performance. Can't wait to try out the upholstery cleaning attachments.

Very good suction and cleaning results, but The tank for dirty Water is able to fill only 1/3of its capacity and you have to dump it otherwise it doesn’t work. It’s ridiculous how little you can have there. Also the inability to regulate when to spray water irritated me. So I returned.

This cleaner is incredible. I have 2 dogs and my bedroom carpet is contractor grade light grey so it gets dirty fast. Not to mention a puppy that has some accidents. This cleans betrer than anything ive ever used.

This is an amazing product. It really deeps clean carpet. Only downside is that the water and product goes fast, so you need to be replacing it at everymoment.

This thing is amazing. I have a white couch and it had some stains that I really did not think would ever be cleaned. Especially on the arm rest. the couch looks great after one pass. It already paid for itself by cleaning my couch. Now I'm looking at everything else in my house and I want to clean it all

I have two dogs and one is a senior. He tends to have more accidents now. I’ve really been impressed with how well this unit cleans. When i check spots under a black light they are gone completely.

I didnt think it would have cleaned my sofa but it did and they look good again i was almost going to buy a new sofa set

Its nice to have a carpet cleaner that works with the ease of a vacuum cleaner. Its removed spits my old cleaner couldn't.

Excellent customer service. I have been a Best Buy customer for 20 yrs already!

Works great suction is awesome. Easy to use. Would like water holding tank a little bigger but other than that great product

The machine is an excellent carpet cleaner. It is the best one I've owned. I like it because it has power, the cleaning solutions smell good, the hose is integrated and has a good array of tools.

Needed a carpet cleaner so ordered this and it works great. Helps make the carpet look cleaner and better.

Easy to use, light weight, deep cleaning and quick clean up.

Works fantastic! Easy to use as well as clean and maintain. Pet attachment worked awsome also for picking up pet urine. Carpet is barely wet when done and by next day it’s super dry. Highly recommend!