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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 135 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 135 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter and she actually loves it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luxury

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know if this does anything significant but my skin does seem a bit soothed after using regularly. The cooling eye item is a nice feature. Not a must have but I like it!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling feature
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing, glad i bought it

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the anti-aging benefits, but love the under eye cooling feature. I feels so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mask!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for her birthday and she LOVES it. It's her little moment of relaxation each day. It also doubles as a fun mask to scare people in the dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Game Changer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was first skeptical that this could do anything for my tired skin, but yes, it did. It may not give you instant results, but it does improve my skin texture and my 'super sleepy eyes'.

    I would recommend this to a friend
  • Pros mentioned:
    Skin texture

    Rated 5 out of 5 stars

    Shark cryo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how my under eyes looks an my face has a nice glow jow

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Really great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! we really love it it works perfectly!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far ive had this product for a month now and so far its going great. one issue i do have is the battery is only good for 4 treatment session before needing to charge again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this gift for my wife and she is in love with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark cryoglow is the perfect gift !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect gift for my wife . It is very high quality. Has lots of good features. It also comes with a 2 year warranty which is very nice. Would recommend to anyone .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Wife!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife Absolutely Loves It! Worth The Investment In Her Words

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not quite like Jim Carrey’s Mask, but 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this lesson in a week but seems like a great quality product. Wife loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Product

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand and operate for anyone, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and the product was amazing to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More and Less what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was kind of intimidated by the packaging, it's really big. Thought I had seen my wife using something similar and maybe I'd give it a try. It was more complicated than I thought with less connectivity than I'd expect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shark UV mask

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was just as good as the service Best Buy offered.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling feature, Ease of use, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Results!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxing & Presentation Right out of the box, the Shark CryoGlow makes an impression. The packaging has a sleek, almost futuristic feel, with a cool Blue Frost aesthetic that hints at the advanced technology inside. Everything is neatly arranged—the mask, charger, and instructions—giving it the premium look of a high-end skincare device. No unnecessary bulk, just a well-designed, well-protected product that feels both clinical and luxurious. Look & Feel The mask itself is incredibly lightweight yet sturdy. The material is soft and flexible, contouring comfortably to the face, while the built-in cooling plates under the eyes feel instantly refreshing even before turning it on. The adjustable strap ensures a snug but not restrictive fit, making it easy to wear for the duration of each treatment. Despite the embedded LEDs, it doesn’t feel bulky or cumbersome—more like a second skin than a piece of tech. Ease of Use & Features Navigating the CryoGlow is effortless. The controls are intuitive, and switching between treatments is seamless. With just a press of a button, the mask activates one of four targeted treatments: Better Aging Treatment (6 minutes) – Uses Red & Infrared LEDs to help minimize fine lines and improve skin elasticity. Skin Clearing Treatment (8 minutes) – A blend of Blue, Red, and Infrared LEDs designed to reduce acne and redness. Skin Sustain Treatment (4 minutes) – A shorter session that enhances overall radiance and maintains skin health. Under-Eye Revive Treatment (5-15 minutes) – Features InstaChill Cold Technology with three temperature-controlled levels to instantly depuff and tighten the under-eye area. The IQLED technology ensures even light distribution across the skin, preventing hot spots or uneven treatment. The cooling feature is a standout—within seconds, it delivers a refreshing chill that feels both soothing and invigorating. Results & Performance After weeks of regular use, I started noticing real changes. Under-Eye Cooling: Immediate results. After the first session, my under-eye area looked less puffy and felt noticeably firmer. Over time, dark circles became less pronounced. Fine Lines & Firmness: Around the four-week mark, I saw a subtle smoothing effect on fine lines, especially around my forehead and eyes. My skin felt tighter and more lifted. Acne & Redness Reduction: The Blue LED mode worked surprisingly well on breakouts, helping them heal faster and reducing redness without irritation. Overall Skin Glow: The Skin Sustain mode left my complexion looking more even and radiant, making it a great addition to my nighttime routine. Final Thoughts The Shark CryoGlow isn’t just a skincare gadget—it’s an at-home med-spa treatment that actually delivers. The combination of LED therapy and cooling technology provides both instant and long-term benefits, from de-puffing under-eyes in minutes to smoothing fine lines and clearing acne over time. It’s easy to use, comfortable to wear, and versatile enough to fit into any skincare routine. While it’s an investment, the results speak for themselves. If you’re serious about anti-aging, acne treatment, or simply maintaining a healthy glow, this device is absolutely worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark skin 2025

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relaxing. Optimistic. Seeing results - shark always delivers Noticable results even without the the expensive upscale brand daily firming face lotions Family member shares and sees huge results in acne - saves time and money and better than using lots of products

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mask

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mask i use it everyday after showering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used 1x so far however a already noticed a positive difference in my skin. It will take more time to be more specific. I am going to start taking photos today to document changes.

    I would recommend this to a friend
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