Customer Ratings & Reviews

I rarely break out and I always get a lot of sleep, so I don’t have too much trouble with acne or eye bags, but I’m in my mid-40’s and am starting to notice that I’m aging a bit. I bought one of the cheap, flexible LED masks from Amazon and wasn’t sure that was doing anything. The first thing you notice when you open the Shark mask is how much nicer it is than the masks all over Amazon. It kind of looks like a non-wooden version of the mask that Jim Carrey wore in that movie in 1994. Type next step is to charge it via USB-C. The unit operates via a hardwired battery/control pack. There’s a roller wheel with a push in to click mechanism, a back button, a chill button, and a color LCD screen. It’s very simple - you choose acne, wrinkles, or maintain, pop the mask on with super easy adjustments, and let it go for 4-8 minutes, depending on the program. You can see through the eye holes and breathe, so it’s really convenient and simple. There’s a hook on the control pack so you can walk around with it, but the programs are so short, I just use it when I’m watching TV. The lights change colors as the program goes and when you’re done, progress is tracked. The coolest feature is the under eye cooling pads. They’re metal and they get super cold. Not sure how a wireless device without a compressor gets cold, but it does. I have no idea if it’s working, but it is a very cold compress and people have been using it for years so I guess it’s good for me. I like to use this at least once a day because it’s very easy and convenient and because if it does do something, I’ll be better off for it. Anything to have clearer skin and stay young!

My wife was initially intrigued by the Shark CryoGlow mask, and after trying it, she can confidently say it has exceeded her expectations! This isn't just another face mask, it's a game-changer for anyone looking to combat tired eyes and achieve a more youthful complexion. The cooling aspect is instantly noticeable and incredibly soothing. It feels like a mini spa treatment right at home, perfect for de-puffing and waking up her under-eye area, especially on those mornings when she hasn't gotten enough sleep. But the benefits don't stop there! The LED technology is fantastic. She has noticed a visible improvement in the brightness and clarity of her skin after just a few uses. It seems to be helping with those pesky little blemishes and fine lines around her eyes. What she also loves is how easy and comfortable it is to use. The mask fits well, and the controls are super easy to use. She can easily incorporate it into her morning or evening skincare routine without any hassle. We have come to know and trust multiple Shark products and this is no exception. If you're looking for a multi-tasking skincare device that delivers real results, we highly recommend giving the Shark CryoGlow Under Eye Cooling LED Face Mask a try. It's become a staple in her self-care routine, and she love any chance she can get to use it! Five stars from us! ✨

[PROS] Universal Fit/Comfortable: For individuals who have an all-around average frame like my wife, the mask fits fine. However, the Shark CryoGlow also managed to fit my face well despite my larger build. The face openings were appropriate, and the design of mask conformed well against my face structure. Lastly, I can more above freely and not be significantly impeded with basic tasks. Easy to Grasp: The software interface and remote functionality makes it simple to get started and adjust routines and other settings. I didn't feel overwhelmed, and instructions were straightforward. Effective Features: I found myself very impressed by the under-eye cooling. Cooling activated immediately without a hitch. I found myself feeling and looking refreshed which calmed my initial fears of this possibly being a gimmick. From several weeks of usage, my face showed signs of clearer skin. Blemishes were a bit less noticeable, and I saw a decrease the prominence of finer wrinkles. [CONS] Routine Dependent: From my perspective, the mask only takes you so far based on your existing self-care routine. My wife is more rigorous, so her improvements were more noticeable and quicker. For me, it took a bit more time, but I've been revamping my habits to better compliment my usage of the mask. [CONCLUSION] Overall, the Shark CryoGlow is impressive. Being a married man, allowed me to view the effects of it on myself and my wife. We're both happy with the results and look forward to seeing more improvements with further use.

Bottom Line Up Front - this is a great device and I am impressed by it. I have already begun to see promising results. Packaging: The Shark CryoGlow Face Mask arrived nicely boxed with pertinent information prominently displayed on both sides of the lid. A QR code and URL are listed for easy access to educational videos. A satin storage bag is also supplied to protect the mask. I especially liked that well-written detailed user and quick start guides were provided without having to download instructions myself. A charger and USB type c cable were also included. Performance/Comfort: The mask is solid with adequate cushioning and a good quality feel. To hold the mask in place there are two elasticized straps that go across the top and sides of your head. The straps were easy to adjust to optimize comfort. Another positive feature is the handheld remote. It’s easy to use. Onscreen directions walk you through each step and keeps track of your progress. I do have a small concert with this though - if the battery malfunctions or loses the ability to hold a charge, it does not appear that it can be replaced (at least not easily). In addition, you can clip the remote to your belt/pants and move around while using the mask. However, the narrow field of vision made it challenging to undertake some of the tasks I tried like dusting. I also attempted to watch TV while using the mask. But the fan noise made it hard to hear. I found it best to either relax a few minutes or work on my computer since I have a large monitor. There are also nose and mouth holes. I haven’t tried eating or drinking anything. Despite loosening the straps, the clip-on eye pieces pushed the mask too close to my face. This resulted in marks on my forehead and under my eyes. While they are a nice addition, I didn’t find that they added much value. I’ve started to see some promising results in the 4 weeks I’ve been using it. I started with the Skin Clearing Routine for 2 weeks. My skin tends to have some redness and the color appears to be evening out. Some small blemishes were gone after 5 days of use. For the past 2 weeks I’ve used the Better Aging routine. My skin seems to have more of a glow. I enjoy the Under Eye Revive routine. The controllable under-eye cooling pads reduce puffiness, especially post swimming due to my swim goggles. There are 3 different temperature settings. Level 2 is usually adequate. However, I’ll use level 3 as a treat because it’s quite refreshing. The battery life is acceptable. I typically run either the Skin Clearing or Better Aging Routine followed by 10 minutes of Under Eye Revive. It needs charging after 3 or 4 such sessions. Summary: Despite its sophisticated technology, I found the CryoGlow Mask to be user-friendly. It has been easy to establish a routine for using the mask. It actually takes less time than the prior skincare routine I was using. It isn’t an overnight fix and results will require consistent use. I wish it had neck coverage. Maybe Shark will include that area on the next iteration. Overall, this mask allows me to pamper myself each day while improving my complexion.

This is really an interesting device that will probably have you asking, "does it work". Short answer is it sure seems to having used it for several weeks. First, lets cover it's build and ease of use. It feels very well thought out and built well. It doesn't feel so delicate that it won't last. The photos of it might have you thinking it would be heavy to wear on your face but that's not the case at all. Once you get it adjusted just right you can easily forget you are wearing it (well, until you look in the mirror :-) ). it's charged with a USB-C cable and an included charger. One thing to know is that you don't need to sit with this on for hours at a time. There are various settings depending on what you are using it for, but most sessions are only around 4, 6 or 8 minutes. The controller is easy to use and has a nice screen that is easy to read. The light that is emitted is not disturbing at all. Obviously you really don't see it when it's on your face. And it doesn't really get very warm. Now, does it work? After daily use for the last several weeks I would say yes, but your millage may vary. I would say that the pores feel smaller and the skin feels a bit tighter. I also feel like the bags under my eyes have been reduced some. Is it a night & day difference, no, but it has only been a few weeks so to see any results in that time is very encouraging. I am anxious to see what continued use will do. Keep in mind to follow the instructions. You will want to have clean, makeup free skin when using. I would say if you have been thinking about a skin mask like this, that this is a worthy product from a top name that works.

I want to start out by saying that I love Shark products - we have so many in the house. We have and love their stick vacuum, air fryer, robo vacuum, and some others. I am always impressed by their quality. So do not take this review as a knock on Shark. They make great products. While this mask has a truly premium build, design and feel (I really appreciate the USB C charging, which is quick, and the hand-held controls are very nice), it is impossible to justify spending this much on something that is just built nice and doesn't do what is promised. This is supposedly a red-light product that is supposed to be anti-aging. I have read up on what red light therapy is supposed to do, and frankly, I am a bit skeptical. Your mitochondria aren't really affected by what light you give it; they are affected by what food you feed (and don't feed) yourself. You can't really "activate" your mitochondria by light. But alas, my wife really wanted to try it - that's what happens when you consume lots of social media and get bombarded by influencers who sell you on this kind of stuff. She was very diligent with the product, using it every single night for the last 4 weeks or so, doing all the built-in routines. She loves the feel of the product, how it fits, how it makes her feel - the cooling blue-light feature is excellent. But, after all that time she has seen no noticeable change on her face. No reduction of any blemishes, no changes in complexion, no change in color. As her husband, I too have not noticed anything different. If it does nothing, then it is hard to justify buying such a product. Her biggest complaint about the product is that you can't just use it freely. You are forced to use the built-in programmed routines that are limited in time. These influencers on social media are standing in front of red infrared light walls for upwards of 20 minutes. The programs on the Shark mask are limited to 6-8 minutes with varying light types. Assuming red-light therapy actually works, I would think you'd need to follow the influencers, i.e. allowed the use the product feely with no routines. Just blast the infrared light for as long as you want. I get why they would do a routine: the mask is so comfortable that relaxing that you'd likely fall asleep. You'd probably not want to be shining infrared light on your skin for 1-8 hours. Sure, you could run through the built-in routines multiple times, but it is not ideal if your goal is just to get max infrared-light time since the routines mix in the other color lights. I will give it a 2nd star because of the very high build quality and high quality digital controls.

My aunt had the cheaper one and i decided to upgrade. So far i think its working well! I found it easy to use. I would reccomend