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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 192 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the CryoGlow mask's overall performance, immediate cooling sensation, and ease of use. Many have noticed improvements in skin texture and reduced breakouts, while some appreciate the lightweight design and comfortable fit. However, some customers have expressed concerns about the mask's battery life and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 192 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great spouse gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase for my wife. She absolutely loves it and how quick and easy it is to use. Doesn’t have to stay plugged in and remote can attach to your clothing so it isn’t dragged around.

    I would recommend this to a friend
  • Pros mentioned:
    Skin texture

    Rated 5 out of 5 stars

    Love This Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this funny looking device! Like many women, my age, I worry about wrinkles and facial sagging. I have been using this now for a couple of weeks once a day, and I can totally see the difference. I feel like my skin is tighter and healthier looking the emerging jowls have disappeared. I'm a believer in red light therapy and this mask is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 4 out of 5 stars

    Great Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased that this mask was easy to fit. It is easy to use. I also like the under eye cooling pads and the ability to adjust the level of coolness and also the ability to use alone later in the day. I have only used for a week, so I do not know if I will get the results I am looking for as it takes at least 8 weeks to make that assessment.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Slight improvements; waiting on how long term is

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, after four weeks of daily use, I have only noticed slight improvement in two areas. I have alternated between the anti-aging and the skin clearing to test both features. Up until a few days ago, using this had majorly dried out my skin, but that seems to have improved slightly in the last few days. I’m going to quit doing the skin clearing, as I’m suspicious that this is what’s causing odd red bumps and the dry skin. Where I have a seen the signs of improvement is to the sides of my eyes at the top of my cheekbones, and maybe around my lips a little. The most improvement has been around the outsides of my eyes. The mask straps were easy to adjust and the velcro holds well, but I found this mask heavy and often held it at the chin with my hands to relieve that. I didn’t like how the eye pads felt like the pressed down under my eyes, and felt like they stuck when I was finished with the cycle. That makes me concerned about my already dark-circled eyes. I wish it treated the bridge of my nose – a place where I find I have wrinkles as well, and I wish it had a neck option. For the last week, I’ve been holding it up to my neck to see how that goes, so maybe it will work there, too! The fan isn’t bothersome and the 6 minutes (anti aging) or 8 minutes (skin clearing) isn’t an insurmountable time to fit into a morning or nighttime routine. I charged it every 3rd or 4th day and that seemed to work fine. It charges quickly. I’ll keep at it, since I’ve seen a little wrinkle improvement, but I’d need to see more improvement overall to make this something I use for the long haul.

    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for your thoughtful and detailed review of the Shark CryoGlow Under-Eye Cooling & LED Face Mask. We truly appreciate you taking the time to share both the positive aspects and the areas where you feel the experience could be enhanced.

      It’s great to hear you’ve seen some improvement around your eyes and lips, and that the adjustable straps and charge life are working well for you. We also completely understand your concerns regarding the skin dryness, eye pad comfort, and the mask's weight. Your feedback is incredibly valuable and helps us better understand how we can improve the comfort and functionality of our products.

      If you’d like us to look into the irritation you mentioned or discuss how to get the best results from your treatments, please don’t hesitate to contact our team at 1-855-427-5127. We’re here to help support your skincare journey.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Results pending.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if I’ve noticed a difference, but it is comfortable and the programs are easy to use. You can get several sessions on one charge. I’m happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More and Less what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was kind of intimidated by the packaging, it's really big. Thought I had seen my wife using something similar and maybe I'd give it a try. It was more complicated than I thought with less connectivity than I'd expect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Skin texture
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Mask

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and she liked it a lot. It really improves the skin. The only bad thing is the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Skin texture

    Rated 5 out of 5 stars

    Shark Cryoglow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item! Helps with eye bags and noticeable smoother skin. I’ve done 24 sessions so far and can see results!

    I would recommend this to a friend
  • Pros mentioned:
    Skin texture

    Rated 5 out of 5 stars

    Men and Women need to try this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this mask and I can see improvements in just a month. Men and Women need to try this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this mask for sometime now and I love it. Its like a facial at home. I use it for acne and for fine lines. I notice a slight difference for fine lines but it helps for my acne.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Shark CryoGlow is the secret to glowing skin

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Shark CryoGlow LED mask for nearly 6 months now, and it's become a staple in my evening routine. Using a range of colors to treat different concerns, it works by emitting specific wavelengths of light that penetrate the skin at different depths to trigger biological reactions. Put simply, it makes me look healthier and glowier from the inside out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kristy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not seen remarkable changes because it is still new, but I feel like it has good coverage. I really enjoy the cold pads under the eyes. I have been using every night since I received it, and I am looking forward to comparing my pictures in couple months. The fun part is scaring the kids with the mask on at night!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this mask !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mask. My facial gal asked what I had changed in my skin care routine and when I told her she said, keep it up!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling feature, Skin texture

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Shark CryoGlow LED face mask for a few weeks now and I honestly love it. My skin feels smoother, the breakouts have calmed down, and I swear the fine lines around my eyes look softer. The cooling feature is super relaxing too. It’s a little bulky, but totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of this date, I've used the device for two weeks. So far so good. Nice quality. Easy to work. I feel as if it's going to to accomplish what I need it to do. Which is to diminish fine lines. I know it seems too early to tell but I get a feeling my lines are already getting less. I'll post an update in two months when it's recommended to see results then.

    I would recommend this to a friend
  • Pros mentioned:
    Skin texture

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good! This light therapy mask gives me the prettiest, healthiest glow. Totally obsessed. Helps completely with the tired mom eye bags lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    You can find better, cooling eye pads = gimmicky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to try this mask after seeing it all over social media, but overall I think it’s just okay—especially for the price. The design is sleek and comfortable, and I do like the cooling under-eye pads, but the fan is surprisingly loud during use and kind of distracting. (esp for a feature with questionable skincare effectiveness) The red light therapy works, but it’s hard to tell how strong the light output really is. I didn’t feel the same “afterglow” or plumping effect I usually get from more powerful LED masks. It looks high-tech, but feels more gimmicky than game-changing. Might be a decent intro option, but not the most effective long-term investment in skincare.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Grayson,

      Thank you for sharing your thoughtful review of the Shark CryoGlow LED Face Mask. We’re glad to hear you found the design sleek and comfortable, and that you enjoyed the cooling under-eye pads. That said, we appreciate your honest feedback on the fan noise and perceived effectiveness of the LED therapy.

      We understand that when investing in skincare technology, both performance and sensory experience matter. Your insights are valuable and will be shared with our product team as we continue to refine our offerings. If you have any questions or would like assistance exploring other options, our Customer Care team is here to help at 1-855-427-5127.

      Kind regards,
      Shark Beauty

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Live it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mask for the add on of the other machine they sell.

    I would recommend this to a friend
  • Pros mentioned:
    Skin texture

    Rated 5 out of 5 stars

    Amazing Mask

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at after only 3 days how much it has minimized my wrinkles and how smooth my skin looks. My husband say my face has a youthful look!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling feature

    Rated 5 out of 5 stars

    Therapy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooling pads are a good addition to this mask.

    I would recommend this to a friend
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