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Customer Ratings & Reviews

Your price for this item is $124.99
The comparable value price is $149.99

Customer reviews

Rating 3.8 out of 5 stars with 207 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers admire the HydroDuo's easy cleaning, dirt-reveal technology, cordless convenience, long battery life, and powerful performance. They appreciate how the dirt-reveal feature illuminates dirt and debris, making cleaning more efficient. The cordless design and long battery life provide freedom of movement and extended cleaning time. Customers also find the HydroDuo powerful in picking up dirt and debris, making it an effective cleaning tool.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 207 reviews
  • Cons mentioned:
    Battery life, Capacity, Suction power

    Rated 2 out of 5 stars

    The blue light is the best part.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using for the first time I was disappointed. It doesn’t have a good suction like the Shark Vacmop which is 50x better. The Shark Vacmop can get into smaller spaces it swivels better and it has the disposable pads. Which was the only reason that I wanted to get this one was because I was tired of purchasing the disposable pads and the solution sprayer stop work. But even after the sprayer stop working it was still 100x better. The whole setup sucks, the debris compartment is super tiny, the water part is nonexistent and the battery doesn’t last long. The blue light is the best part. Don’t buy it you can do better.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      We really appreciate you sharing your thoughts with us! From what you've mentioned about the performance of your Shark, it seems like your unit might not be performing at its best. Please reach out to our team at 1-855-427-5127, and we’ll be happy to assist you in getting the most out of your product. In addition, your comments will be communicated to the relevant teams for consideration in our future designs.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    My floors are shinier than ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The floor cleaner is easy to use, it cleans well, and simple to empty and charge. I love that it's cordless. I would suggest you keep the squeegee by your sink instead of in the docking station (just because I keep forgetting it). My only disappointment is that it doesn't get into corners and against the wall, so I have to get on my knees for that or use a different tool.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This is my favorite mop ever and i have had a few!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have hardwood floors and tile throughout our home andcthe HydroDuo makes it easy to care for them. The cordless feature allows me to zip right along and clean up of the mop is straightforward. The first time i used it I had vacuumed first and was amazed at what grit and pet hair was still picked up. The floor has never been so clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    My Cleaning Helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a vacuum cleaner from Best Buy, and it has exceeded my expectations. It’s powerful, lightweight, and very easy to maneuver around the house. The suction is strong and picks up dust, pet hair, and debris with no problem at all. I love how easy it is to empty and clean the container, and the filters keep the air fresh. The design is modern, and the battery life is excellent for cordless use. This vacuum has made cleaning so much faster and more efficient—I’m very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    10 outta 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight. Simple to use. Even more simple to clean after. Very useful for the messes that you don’t want to break your back to get. Charging station is very nice too!

    I would recommend this to a friend
  • Cons mentioned:
    Capacity

    Rated 4 out of 5 stars

    Love the concept but not much capacity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for spotcleaning with our pets but minus 1 star for very low capacity. It is very lightweight and convenient - sadly it says if you wash the tray and the brush to air dry for 24 hours ??? Seriously? In a machine that uses water I find that a little strange.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Oh little shark

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a shark. Extremely light. Easy to put together and very user friendly. Charges when you place it on the dock. Easy to empty. Love this product and would buy it again.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    I expected better from Shark.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Shark Product that I have ever been disappointed with. My home is mostly hard surfaces, wood, marble, and tile. The inside steps are carpeted and we have several area rugs. I wanted an all-in-one device to clean the floors and do occasional vacuuming. This aint. Surprisingly there is no vacuum only mode. Whether using on hard surfaces or rugs, you must spray and wash, otherwise it will not work. The product I compared it wo is the Bissell Cross Wave. I visited a local Best Buy store to get professional advise, However, after spending about 45 minutes in the store without professional assistance, I went home and purchased on line. I chose the wrong product. I later learned that the Bissell does indeed have a vacuum only mode. In terms of its effectiveness, its pretty good but does not work as well as other Shark products I have owned. it takes four hours to charge but only provides 45 minutes (advertised but real world seems less) of service. The self clean mode is nice, but I still find myself having to manually remove hair and fiber from the brush roller. The feature that separates liquids from solids does not work well. The solid receptacle retains a good amount of water which makes it difficult to empty into a trash can.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Chris,

      Thanks for sharing your experience.

      We're sorry to know that your Shark Cleaner did not meet your expectations, especially hen you have had positive experiences in the past with our products. We understand how frustrating it can be to face issues with the design and features, such as the lack of a vacuum-only mode and self-cleaning issues. Thank you for sharing your detailed feedback with us, we will take it into consideration for future product improvements and user experience. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super handy for quick cleanups. Easy to use, lightweight, and leaves floors looking fresh —but it struggles with corners and tight spots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dollar. Highly recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Shark MessMaster and honestly it has been a game-changer for our home, especially with a baby. Our baby throws food all over the floor every single day—rice, snacks, crumbs, milk spills—you name it. The Shark MessMaster cleans everything in one go. The suction is very strong, and it easily picks up both dry food and wet messes without spreading them around. What I really love: ✔️ Powerful suction — sucks up food, crumbs, and liquids perfectly ✔️ Easy to use — quick cleanup after every meal ✔️ Great for parents — saves so much time and stress ✔️ Cleans floors spotless — no sticky residue left behind With a baby, messes happen multiple times a day, and this vacuum makes cleanup fast and effortless. I don’t have to grab paper towels or mop every time anymore. I genuinely recommend the Shark MessMaster to every parent or anyone dealing with everyday floor messes. It does exactly what it promises and makes life easier. Worth every dollar. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Capacity

    Rated 4 out of 5 stars

    Vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good, battery life is okay, water container for dirty water super small, recommended only for small areas

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best floor cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little floor cleaner. Don’t know how I lived without it. Makes cleaning such a breeze. My floors are sparkling clean.

    I would recommend this to a friend
  • Cons mentioned:
    Capacity

    Rated 4 out of 5 stars

    Shark HydroDuo with Dirt-Reveal Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically, I love this Shark - HydroDuo with Dirt-Reveal Technology. Normally, I only buy Shark products. There are just a few issues that they should improve. The dirt collecting bin is so small, it needs to be emptied often with 2 cats and shedding season. The same with the waste water container, it needs emptying twice while doing the guest bath. The brush roll on vacuum only, frequently scatters things like loose kitty litter ahead of it, making it accumulate against the wall

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Great multi tasking product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to manuever, light weight, cleans well especially on stubborn stains on wood and affordable. You can carry it anywhere,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Easy to use vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is easy to use. It is light-weight. The light really reveals dust and dirt. The head pivets and cleans edges. The vacuum is easy to clean. It is so easy to use, I plan to purchase one for my mother who has RA (rheumatoid arthritis).

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    HydroDuo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cleaner is easy to use and picks up dust and dirt really good. The light shows every spot with dust really good and I can sweep and mop easily.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thanks so much for the fantastic review! We’re really glad to hear that the cleaner is easy to use and does a great job picking up dust and dirt, that’s exactly what we love to hear. It’s great to know the light feature is helping you spot those dusty areas and that sweeping and mopping has become easier. Your feedback means a lot to us, and we’re so happy the product is working well for you!

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Purchase would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning and the solution that comes with it is great works well. We were able to clean the kitchen and both bathrooms before the charge ran out. It’s self cleaning so when you empty and clean it out it’s not gross to do so. It doesn’t fit under the lip of some of our cupboards so we have to clean those areas separately otherwise the product scrubs very well and picks up debris great. Great for quick cleans after cooking too!! Would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Capacity

    Rated 4 out of 5 stars

    Not bad for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I like it for quick spill clean up/spot mopping. The only real downside is the dirty water reservoir literally only holds about 4 ounces of water. You have to dump the dirty water tank 4-5 times for every clean water tank you use.

    I would recommend this to a friend
  • Cons mentioned:
    Capacity

    Rated 3 out of 5 stars

    Nah, not really cutting it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super pumped at first, but the dirty water and trash containers kinda bummed me out. If you’re just one student with a pet, this could be a decent. For families or people like me who need it for work, nah, not really cutting it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for sharing your experience. We understand how important convenience and capacity are, especially for busy households or work needs. Your feedback is valuable and helps us improve. We will absolutely share your feedback with the relevant teams for consideration on future products.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Very good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect. But, the dirty water tank is very small so it usually fills up very quickly. But it's very easy to use, it's also easy to clean and it does its job so well. I love her!!!

    I would recommend this to a friend
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