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Customer Ratings & Reviews

Your price for this item is $89.99
The comparable value price is $149.99

Customer reviews

Rating 3.8 out of 5 stars with 184 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers admire the HydroDuo's easy cleaning, dirt-reveal technology, cordless convenience, long battery life, and powerful performance. They appreciate how the dirt-reveal feature illuminates dirt and debris, making cleaning more efficient. The cordless design and long battery life provide freedom of movement and extended cleaning time. Customers also find the HydroDuo powerful in picking up dirt and debris, making it an effective cleaning tool.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 184 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Decent cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for small spills. If you are looking for something to pick up big messes and fully replaces sweeping and mopping this is not the item for that.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Okay not the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but battery does not last so long. I have to charge it twice just to dry vacuum and another two times to use the mop function. Picks up well, just does not get hard to reach places. More of a product to pick up dust and light spills but will not deep clean your house, you will still need your broom and mop.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Shark hydro duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use, cleans fabulously. Bought for son in college. He loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and picks up very good. Recharges fast

    I would recommend this to a friend
  • Cons mentioned:
    Suction power

    Rated 3 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum the only reason I returned it is because it doesn’t have sufficient power isn’t strong enough.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Patricia,

      Thank you for sharing your experience. We’re glad to hear you liked the vacuum overall, but we understand how disappointing it can be when the power doesn’t meet your expectations. Your feedback is valuable and will be shared with our team as we continue working to improve our products. We hope you’ll consider trying another model in the future that better suits your needs.

      Kind Regards,
      Shark Clean.

  • Cons mentioned:
    Battery life, Capacity, Suction power

    Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last did 1/4 of my kitchen. Suction is not very good and holding tank is vrry small.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Gwen,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that the battery performance and the water tank size of the HydroDuo wet/dry cleaner have fallen short of your expectations; however, considering also the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Please give our team a call at 1-855-427-5127; we’d love to help you get the best experience from your product.
      Kind regards,
      Shark Clean

  • Cons mentioned:
    Suction power

    Rated 2 out of 5 stars

    Good concept, low power to achieve cleaning my flo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have returned this unit if it wasn't that i went passed the 15 day return policy by a week. Unit has low suction, made for small spills or cleanups. Takes way too long to clean a hallway, living room and kitchen for my liking. I have it 2 starts because the concept is good but just not strong enough to do the job.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Rose,

      Thank you for taking the time to share your experience. We understand how disappointing it can be when a product doesn’t perform as expected, especially when it’s just beyond the return window. While we’re glad to hear you liked the concept and design, we truly value your feedback regarding the suction performance. If you're open to it, our support team would be happy to assist with troubleshooting or explore possible solutions. You can reach us at 1-855-427-5127, Monday – Friday, 9 AM – 9 PM ET | Saturday, 9 AM – 6 PM ET.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Shark - HydroDuo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for smaller jobs. Does the job, relatively light to us.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    GOOD PURCHARSE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum only needs a longer battery life; I will buy it again and recommend this vacuum Hydro duo

    I would recommend this to a friend
  • Cons mentioned:
    Suction power

    Rated 3 out of 5 stars

    Unsuckable vaccume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn’t suck up dirt very well at all!! Needs more power!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for sharing your feedback. We’re sorry to hear that the HydroDuo didn’t meet your expectations for suction power. We understand how disappointing that can be and appreciate you letting us know. Your input is valuable and helps us improve future designs.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    Great cleaner for hardwood floors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cleaner for hardwood floors. Lightweight and cleans well.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    I don’t advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, Small room, good biggest house, not advice

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nah, not really cutting it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super pumped at first, but the dirty water and trash containers kinda bummed me out. If you’re just one student with a pet, this could be a decent. For families or people like me who need it for work, nah, not really cutting it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for sharing your experience. We understand how important convenience and capacity are, especially for busy households or work needs. Your feedback is valuable and helps us improve. We will absolutely share your feedback with the relevant teams for consideration on future products.

      Kind regards,
      Shark Clean

  • Cons mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good for everday uses.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for everyday uses. I mostly use it in my kitchen where I have tiles. Only down is that the dirty water tank is small and fills very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    5+ Stars Highly Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this vacuum. It's light-weight, use to use and stands up by itself. It is perfect for what I needed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It Works Fine- Not the Greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do really like this vacuum. Suction seems to work well, very different having a textured material roller. Overall to four star. I only give it four because the one thing that I don't like about it is that once you do spray and begin the mopping part, I feel that it is very difficult to just go back to vacuuming. You almost have to wait for the roller to dry for it to do a good job again. It does not pick up dust/hair/dirt very well at all if the roller is wet. I probably won't buy this again once it dies. I almost prefer my dry wood floor vacuum and then just follow up with a swiffer mop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love this vacuum she say it help to lot with the cleaning everyday

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    works OK.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works good for wood/laminate flooring, but not as well on tile. and if your long-haired dog sheds alot it fills up fast even if you pick up the fur regularly theres always some you miss.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Kerns,

      Thank you for taking the time to review the Shark HydroDuo. We're glad to hear it’s working well on wood and laminate floors, though we understand it may not be performing as strongly on tile and fills quickly with pet hair.

      We appreciate your detailed feedback—it’s extremely helpful as we continue refining our products for different flooring types and households with pets. If you’d like to explore tips for improving its performance or maintenance routines, please reach out to our team at 1-855-427-5127.

      We’re here to help and grateful for your insights.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Vacuum mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8/10. It’s convenient and compact, can be a little nuance to clean.

    I would recommend this to a friend
  • Cons mentioned:
    Capacity

    Rated 3 out of 5 stars

    Its ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trays for dirty water and dust get full too quick. Basically everytime you use it you have to do a full clean/maintenance on it. Not really meant for daily cleaning. More for tough/gross cleaning jobs.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Jaymie,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that your Shark HydroDuo did not meet all your expectations. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products.

      Kind regards,
      Shark Clean

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