Customers admire the HydroDuo's easy cleaning, dirt-reveal technology, cordless convenience, long battery life, and powerful performance. They appreciate how the dirt-reveal feature illuminates dirt and debris, making cleaning more efficient. The cordless design and long battery life provide freedom of movement and extended cleaning time. Customers also find the HydroDuo powerful in picking up dirt and debris, making it an effective cleaning tool.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 188 reviews
Pros mentioned:
Ease of use
Rated 1 out of 5 stars
so disappointing
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t buy unless you want an overglorified electric swiffer I was like oh this is awesome so easy to put together. I go well this is where the clean water goes. What about the dirty water clean water for the spray you bump it it pops out does not stay locked in going down to where they say it will separate the dirt and the water. A robot vacuum has a bigger spot for the dry debris. It is very easy to take that out if you have pets, you really do not want this. It is literally for dust or maybe crumbs off of a piece of toast. The spot they say the water gets sucked back up into. I would say a medicine cup would be bigger. It is extremely small. The one part I did like about this the brush roll had really nice little bristles all over it the cover that goes over all of that was so simple to take on and off. I am going to return it because The spot where the dust goes into any amount of pet hair. You will be stopping every few seconds to empty it I definitely would not get this owning a big house maybe a small apartment.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello Daisy,
Thanks for taking the time to leave a review.
We apologize that your Shark Hard Floor Cleaner did not meet your expectations, particularly regarding its performance with pet hair and the design of the water and debris containers. We understand the importance of a good cleaner at home, especially with pets. Please reach out to our team by phone at 1-855-427-5127; we would like to look into this for you.
Kind Regards, Shark Clean
Pros mentioned:
Weight
Rated 5 out of 5 stars
Great vacuum.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice vacuum, light weight, good material. Good handling.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Sleeky gadgets
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is so beautiful to use,I love the fact that it can pick up dirt,mop the floor at the same time dry it.Its perfect for my house,my kids are able to clean the house without me yelling
I would recommend this to a friend
Cons mentioned:
Suction power
Rated 2 out of 5 stars
Lacks Cleaning Power Very Disappointing
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just received this today. Assembly was easy and very minimal, and instructions are straightforward. The biggest disappointment is that cleaning and suctioning is just not there. For a Shark product, this is embarrassing. I'm not keeping it. My old Dyson stick 10+ years has more suction.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello, Thank you for taking the time to leave a review. Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product. Kind regards, Shark Clean
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Powerful and sleek
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and does a good job picking up all the mess my 2 active boys leave behind.
I would recommend this to a friend
Cons mentioned:
Suction power
Rated 2 out of 5 stars
Spare yourself the time. get something with power
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
extremely disappointed. There is very little suction in this vacumm to clean up dog or cat hair or even dirt. then the water from the mop mixes with the dirt and makes mud and horrible time cleaning. be aware best buy only has a 15 day return policy if you buy this item and dont like it.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hi Delilah,
Thank you for sharing your feedback on the Shark HydroDuo Cordless Wet/Dry Hard Floor Cleaner. We're truly sorry to hear that the suction performance didn’t meet your expectations and that the experience with pet hair and dirt created more of a mess than a solution. We understand how frustrating that must be—especially when you're relying on the vacuum for efficient everyday cleaning.
We also recognize how return windows can add to the disappointment when you're not fully satisfied. While return policies are set by the retailer, we’d like the opportunity to support you directly. Please reach out to us at 1-855-427-5127 so we can troubleshoot the performance and explore how we can help improve your experience.
Kind regards, Shark Clean
Rated 3 out of 5 stars
Eh ..
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Leaves steaks on floors. Doesn't pick up pet hair.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello, Thank you for taking the time to leave a review. It's unfortunate to hear that you're having difficulties with your HydroDuo. Please reach out to us at 1-855-427-5127, and we'll be delighted to help resolve this for you. Kind regards, Shark Clean
Rated 5 out of 5 stars
mop vac
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This mop vac has helped me speed up my cleaning. I love the way it scrubs the floor.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Product
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife and I love this Shark cordless floor cleaner, no we spent less time cleaning the floor and besides the kids love helping now
I would recommend this to a friend
Cons mentioned:
Size
Rated 3 out of 5 stars
Ninja
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works ok ,but small.Only for small cleans,.No the item expected.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that your HydroDuo did not meet your expectations. We will absolutely share your feedback regarding the design with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Vacuum
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this product for my mom and is helpful if you want like a deep cleaning.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Cleaner
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this, the vacuum part is not like a full vac but works pretty good for a quick litter clean up.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Fun way to clean floors
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love this! It does an amazing job on all of my floors! I find it therapeutic in a way if that makes sense - fun way to clean!
I would recommend this to a friend
Rated 2 out of 5 stars
Not the best
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wouldn’t spend money on this. Motor and suction is very weak. You have to go over the same area multiple times. You can’t go back and forth only forward. Only for minor upkeep.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hi Stephanie,
Thank you for taking the time to share your review. We truly understand how important strong suction and ease of use are for a great cleaning experience. Your insights are valuable, and we’ll be sharing them with our product teams as we continue to improve future designs.
Kind regards, Shark Clean
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Shark Technology**
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works just as described! Gets the job done easily and effortlessly. Would definitely recommend!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
My New Best Friend
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is very easy to use and so convenient. The size is perfect for easy everyday use with toddlers running around.
I would recommend this to a friend
Rated 3 out of 5 stars
Not as good as hoped
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not the biggest fan of this vaccuum. Hoped it would have been better. It leaves streaks on thr floor - and also leaves water on the floors
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello Angie,
Thank you for taking the time to leave a review.
We're deeply sorry to learn that your HydroDuo is leaving marks on your floor. Your feedback is extremely valuable to us, and we appreciate the chance to improve. Please be assured that we will definitely pass on your feedback to the appropriate teams for future product development. In the meantime, we'd like to look into this further for you. Please don't hesitate to reach out to our team by phone at 1-855-427-5127, and we'll gladly assist you.
Kind regards, Shark Clean
Rated 4 out of 5 stars
Great product for quick jobs!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like the mop Vaccum concept. I wish it had a larger dirt tank. You are constantly having to empty the dirty water. Very time consuming.
I would recommend this to a friend
Pros mentioned:
Weight
Rated 5 out of 5 stars
2 thumbs up
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice product. Easy to handle. Light. Good suction
I would recommend this to a friend
Rated 4 out of 5 stars
Satisfied with results
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Happy with this vacuum mop. Handles the little jobs and upkeep of cleaning our floors.