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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 199 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers admire the HydroDuo's easy cleaning, dirt-reveal technology, cordless convenience, long battery life, and powerful performance. They appreciate how the dirt-reveal feature illuminates dirt and debris, making cleaning more efficient. The cordless design and long battery life provide freedom of movement and extended cleaning time. Customers also find the HydroDuo powerful in picking up dirt and debris, making it an effective cleaning tool.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 199 reviews
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Ninja

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok ,but small.Only for small cleans,.No the item expected.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your HydroDuo did not meet your expectations. We will absolutely share your feedback regarding the design with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cleaning, good adsorption perfect everything good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mop vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mop vac has helped me speed up my cleaning. I love the way it scrubs the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My New Best Friend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use and so convenient. The size is perfect for easy everyday use with toddlers running around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark Technology**

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as described! Gets the job done easily and effortlessly. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, the vacuum part is not like a full vac but works pretty good for a quick litter clean up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for quick jobs!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the mop Vaccum concept. I wish it had a larger dirt tank. You are constantly having to empty the dirty water. Very time consuming.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Easy to handle. Light. Good suction

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clean machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and very easy to use and store, strong light and effective!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this vacuum mop. Handles the little jobs and upkeep of cleaning our floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaning solution dries fast. Not the best with dog hair. Meets needs for quick cleaning

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Really good vaccum

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how easy it picks up any dirt and the mopping feature is a plus.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t spend money on this. Motor and suction is very weak. You have to go over the same area multiple times. You can’t go back and forth only forward. Only for minor upkeep.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Stephanie,

      Thank you for taking the time to share your review. We truly understand how important strong suction and ease of use are for a great cleaning experience. Your insights are valuable, and we’ll be sharing them with our product teams as we continue to improve future designs.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Multipurpose Cleaning Tool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: lightweight, long battery life, easy to maneuver to get all areas. Cons: Dirty water tank could be bigger.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the biggest fan of this vaccuum. Hoped it would have been better. It leaves streaks on thr floor - and also leaves water on the floors

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Angie,

      Thank you for taking the time to leave a review.

      We're deeply sorry to learn that your HydroDuo is leaving marks on your floor. Your feedback is extremely valuable to us, and we appreciate the chance to improve. Please be assured that we will definitely pass on your feedback to the appropriate teams for future product development. In the meantime, we'd like to look into this further for you. Please don't hesitate to reach out to our team by phone at 1-855-427-5127, and we'll gladly assist you.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quite

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, doesn’t wake up the kids when on super quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweep vac away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing work mops and vacuum cleaner love it so easy and simple. Saves time and energy on both mind and body.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Practical and affordable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and easy to use. Affordable choice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Light, Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Really good - hard to find something I dislike

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark HydroDuo is great and seems to do a great job at truly cleaning the floors. Not sure what Dirt-Reveal Technology is but it seems to work. It works great on hardwood and linoleum floors. Despite its powerful performance, it’s very quiet—we could still hear the TV while it was running. The cordless feature is awesome; combined with its lightweight design, it’s easy to transport anywhere. It swivels effortlessly, making tight turns and cleaning small spaces efficiently. The built-in light is an excellent addition, helping to avoid picking up small items like lost earrings. The all-in-one feature is fantastic—you don’t need a separate mop, and the mop head is effective at scrubbing up spills and stains. The mop fluid container is simple to fill, and the controls are very user-friendly. It can be a little the same for big jobs but should be ok for most applications. The charging stand rack is stable and supports the vacuum’s weight securely. The battery charge indicator is bright and makes it easy to monitor the charge status. Additionally, the catch bin is easy to access, open, empty, and replace. Overall, this is a fantastic product that I’d recommend to anyone looking for a reliable and effective vacuum/mop combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum cleans all the dirt up I’m just reviewing because I have too

    I would recommend this to a friend
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