Customer Ratings & Reviews
- Model:
- WW201
- SKU:
- 6599424
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the HydroDuo's easy cleaning, dirt-reveal technology, cordless convenience, long battery life, and powerful performance. They appreciate how the dirt-reveal feature illuminates dirt and debris, making cleaning more efficient. The cordless design and long battery life provide freedom of movement and extended cleaning time. Customers also find the HydroDuo powerful in picking up dirt and debris, making it an effective cleaning tool.
This summary was generated by AI based on customer reviews.
Shark wet/dry duo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wet dry vacuum is awesome convenient and the led dirt technology is great makes catching every dirt particles a cinch
I would recommend this to a friend5+ Stars Highly Recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this vacuum. It's light-weight, use to use and stands up by itself. It is perfect for what I needed!
I would recommend this to a friendIt’s ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like that it doesn’t heat up and steams like other ones.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review for the Shark - HydroDuo with Dirt-Reveal Technology.
We are very sorry to hear that you are not satisfied with the cleaning and heating performance of the unit. We will certainly share your feedback with our relevant teams for consideration regarding the design and steaming quality of future products.
Kind regards,
Shark Clean
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. It does leave a streak, and doesn’t clean like how all the other reviews stated. Disappointed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for taking the time to leave a review.
We're so sorry to hear that your HydroDuo is leaving streak marks, and that it is not cleaning as you expected. We truly understand how disappointing this is for you. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
- Cons mentioned:Battery life
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this piece of trash don’t work. The battery suck.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Jaime,
Thank you for taking the time to leave a review.
Based on the battery performance you’ve described, it sounds like there’s a chance the HydroDuo may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
This vacuum is awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum works pretty well on carpet picks up hair and debris pretty well
I would recommend this to a friend2 thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Easy to handle. Light. Good suction
I would recommend this to a friendShark
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and reliable meant for quick clean up moping
I would recommend this to a friend
Really good vaccum
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like how easy it picks up any dirt and the mopping feature is a plus.
I would recommend this to a friendGreat brand!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great just not what I needed! I was looking for something that had the steaming feature.
I would recommend this to a friendBetter results with a mop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is always cutting off. Battery life is nonexistent. The water reservoir only holds two tablespoons of liquid before shutting off.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Nina,
Thank you for sharing your experience. That definitely doesn’t sound like the performance you should expect. The issues you've described, cutting off unexpectedly, extremely short battery life, and a minimal water reservoir capacity, suggest something may not be functioning correctly.
We recommend having this looked into by our customer service team, who can help troubleshoot or explore further options. Please give them a call at 1-855-427-5127 so they can assist you directly. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET.
Kind Regards,
Shark Clean.
Kinda disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan definitely thinking of returning it. Doesnt really pick up much or hold a long enough charge for me. I guess it be good for small spaces like a mudroom to quikly mop of dirt.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Mark,
Thank you for taking the time to share your feedback. We're disappointed to hear that the product hasn’t met your expectations, particularly around pickup performance and battery life. This isn’t the experience we want our customers to have, and we understand how frustrating this situation must be. As you're considering a return, we’d love the opportunity to take a closer look and see how we can help. Please give our Customer Support team a call at 1-855-427-5127, where one of our product specialists will be happy to assess your unit and ensure it’s functioning as intended.
Kind regards,
Shark Clean
Try something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only Shark product that has been a disappointment. It is woefully underpowered. It doesn’t do anything well. I returned it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello there,
Thank you for your feedback on our product. We understand your disappointment and regret that it didn’t meet your expectations, leading to a return. This isn't the standard we strive for. We’ll be sharing your experience with our development team as we continue to improve. We hope to have the opportunity to serve you again and regain your confidence in our brand.
Kind regards,
Shark Clean
Efficient and light weight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does good job cleaning hardwood floors. The light feature helps to find small particles and stains on the floor.
I would recommend this to a friendshark duo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its great! it cleans everything doesn't leave anything behind.
I would recommend this to a friendGreat hardwood cleaner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. Make sure you read instructions.
I would recommend this to a friendI love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum ever i love it sooooooooooooooo much.
I would recommend this to a friend- Cons mentioned:Vacuum power
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has little to no suction. does not clean floor at all. Does not work as it states.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with the suction on your HydroDuo. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Practical and affordable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and easy to use. Affordable choice
I would recommend this to a friendNot with the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The base is too round to get in corners. While the light does illuminate debris, the vacuum does a poor job of actually picking it up.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Necole,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark HydroDuo. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
