Customer Ratings & Reviews
- Model:
- WW201
- SKU:
- 6599424
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers admire the HydroDuo's easy cleaning, dirt-reveal technology, cordless convenience, long battery life, and powerful performance. They appreciate how the dirt-reveal feature illuminates dirt and debris, making cleaning more efficient. The cordless design and long battery life provide freedom of movement and extended cleaning time. Customers also find the HydroDuo powerful in picking up dirt and debris, making it an effective cleaning tool.
This summary was generated by AI based on customer reviews.
Efficient and light weight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does good job cleaning hardwood floors. The light feature helps to find small particles and stains on the floor.
I would recommend this to a friendShark
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and reliable meant for quick clean up moping
I would recommend this to a friendshark duo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its great! it cleans everything doesn't leave anything behind.
I would recommend this to a friend
Get the bissle one instead
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible pruduct i dont reccomend every buying this
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello RubenN. We’re sorry to hear the Hydro Duo didn’t meet your expectations. Your feedback is important and helps us improve our products. If you’d like, we can assist with troubleshooting or explore options to make this right. Please reach out to our support team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET); so we can help. Kind regards, Shark Clean.
Great hardwood cleaner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. Make sure you read instructions.
I would recommend this to a friendI love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum ever i love it sooooooooooooooo much.
I would recommend this to a friend- Cons mentioned:Suction power
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has little to no suction. does not clean floor at all. Does not work as it states.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with the suction on your HydroDuo. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to try this. Used it once and the suction is very weak and the dust get everywhere.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Andrea,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the weak suction and dust issues you experienced with your WW201 Shark® HydroDuo—that’s definitely not the experience we want for our customers. Something doesn’t seem quite right with how your unit is performing, and we’d like to make sure it’s working as it should. We’ll be more than happy to assist you. Please call our Support Team at 1-855-427-5127 so we can help resolve this for you. Hours: Mon – Fri 9 a.m. — 9 p.m. ET | Sat 9 a.m. — 6 p.m. ET Your feedback helps us improve future designs and performance, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Not with the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The base is too round to get in corners. While the light does illuminate debris, the vacuum does a poor job of actually picking it up.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Necole,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark HydroDuo. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and works great, comes with everything you need
I would recommend this to a friend- Cons mentioned:Battery life
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charge doesn’t last I can only do my kitchen and it dies and I have to charge again. It works well if it kept its charge.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the battery life of your Shark Hydro Duo. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Shark Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like it, returned. Didn't really pick up much and the water stayed on the ground
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Kimberly,
Thank you for your feedback on the Shark HydroVac. We’re sorry to hear that it didn’t meet your expectations in terms of pickup performance and water recovery, and we understand why you chose to return it.
Your comments are valuable and will be passed along to our product development team as we continue working to improve functionality and user experience. If you'd like to explore other options better suited to your floor cleaning needs, our Customer Service Team is here to help at 1-855-427-5127.
Kind regards,
Shark Clean
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well with dog hair. Suction power is not great.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Alejandro,
Thank you for sharing your feedback. We understand how frustrating it can be when the vacuum doesn’t perform as expected with pet hair. This isn’t the experience we want for our customers, and we’d love to help resolve this for you. Please give us a call at 1-855-427-5127, where one of our product specialists will be happy to assist you with troubleshooting and review available options as we work to regain your confidence in our brand. We’re available Monday to Friday: 9 a.m. – 9 p.m. ET, and Saturday: 9 a.m. – 6 p.m. ET.
Kind regards,
Shark Clean NA
Not very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cannot pickup liquid very well and the compartment to store liquids is very small. Would not recomend tineco is better in my opinion. The slef cleaning also isnt very well.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there. Thank you for dedicating your time to provide your feedback. We are truly sorry to know that your Shark vacuum is not working correctly. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
Kind regards,
Shark Clean
Vacuum/ Mop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The water bottle kept popping out while using it..
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your HydroDuo. Please reach out to our team by phone at 1-855-427-5127, so we can look into this further.
Kind regards,
Shark Clean
no title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not worth the effort i did not like the after use cleanup
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi There,
Thank you for your review.
We're sorry to hear you're not loving your Shark and please know that your feedback has been taken on board. If you'd like a member of our customer service team to look into this in more detail, please don't hesitate to give us a call on
1-855-427-5127, we'd be happy to look into this for you. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET.
Kind Regards,
Shark Clean
vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.returned, probably good for someone without long hair and dogs without both fur and hair. Used once and it took longer to clean the roller than the time it took to vacuum. Didn't even get to use the wet part.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
We truly value your feedback! We're sorry to learn that your experience with the Shark HydroDuo WW201 wasn't satisfactory, leading to your return. We'll definitely pass on your insights to the appropriate teams for future improvements. We hope you'll consider trying our products again in the future!
Kind regards,
Shark Clean
Good Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but I don’t like doesn’t have a light and doesn’t speaks
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Ranin,
Thank you for sharing your feedback on the Shark HydroDuo Cordless Wet/Dry Hard Floor Cleaner. We're glad to hear that you like it overall, but we understand that the lack of a light and voice functionality didn’t meet your expectations.
We truly appreciate your input and will pass your comments along to our product team for future consideration. If you have any questions or need assistance with your unit, feel free to reach out to us at 1-855-427-5127.
Kind regards,
Shark Clean
Shark Duo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt like it ,yes it sucked up stuff but pushed dush which I didnt like. I returned .
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Miranda,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your HydroDuo and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products, and we genuinely hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Buyer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans but not powerful on picking up dirt and leaves streak when using mop
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there. Thank you for dedicating your time to provide your comments. We are truly sorry to know about the situation with your Shark. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you. Kind regards, Shark Clean
