Customer Ratings & Reviews
- Model:
- WW201
- SKU:
- 6599424
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the HydroDuo for its cleaning performance on small spills and ease of use, further highlighting its lightweight design. The built-in light and cordless feature are also appreciated, along with its surprisingly quiet operation. However, some customers have expressed concerns regarding its suction power, battery life, and capacity. A few customers also feel that the liquid compartment is a little small.
This summary was generated by AI based on customer reviews.
Shark wet/dry duo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wet dry vacuum is awesome convenient and the led dirt technology is great makes catching every dirt particles a cinch
I would recommend this to a friendNot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. It does leave a streak, and doesn’t clean like how all the other reviews stated. Disappointed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for taking the time to leave a review.
We're so sorry to hear that your HydroDuo is leaving streak marks, and that it is not cleaning as you expected. We truly understand how disappointing this is for you. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Money wasted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a waste of money, this does vacuum stuff up but as for the mop part it’s awful. My floors after mopping were still filthy I would go over the same area over and over and it still would not get clean. I hate that I wasted my money.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Carrie,
We’re really sorry to hear about your experience, and we appreciate you taking the time to share it. It’s disappointing to know the mop function didn’t meet your expectations, especially after investing in a product you hoped would simplify your cleaning routine. Your feedback is important and will be shared with our product team to help improve future designs. In the meantime, we’d love the chance to make this right. Please reach out to our Shark support team at 1-855-427-5127 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, so we can assist you further. Thank you again for your honesty, we’re here to help.
Kind regards,
Shark Clean.
This vacuum is awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum works pretty well on carpet picks up hair and debris pretty well
I would recommend this to a friend- Cons mentioned:Battery life
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this piece of trash don’t work. The battery suck.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Jaime,
Thank you for taking the time to leave a review.
Based on the battery performance you’ve described, it sounds like there’s a chance the HydroDuo may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Great brand!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great just not what I needed! I was looking for something that had the steaming feature.
I would recommend this to a friendEfficient and light weight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does good job cleaning hardwood floors. The light feature helps to find small particles and stains on the floor.
I would recommend this to a friendShark
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and reliable meant for quick clean up moping
I would recommend this to a friendshark duo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its great! it cleans everything doesn't leave anything behind.
I would recommend this to a friend- Cons mentioned:Suction power
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has little to no suction. does not clean floor at all. Does not work as it states.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with the suction on your HydroDuo. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
I love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum ever i love it sooooooooooooooo much.
I would recommend this to a friendGreat hardwood cleaner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. Make sure you read instructions.
I would recommend this to a friendNot with the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The base is too round to get in corners. While the light does illuminate debris, the vacuum does a poor job of actually picking it up.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Necole,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark HydroDuo. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
- Cons mentioned:Battery life
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charge doesn’t last I can only do my kitchen and it dies and I have to charge again. It works well if it kept its charge.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the battery life of your Shark Hydro Duo. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Get the bissle one instead
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible pruduct i dont reccomend every buying this
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello RubenN. We’re sorry to hear the Hydro Duo didn’t meet your expectations. Your feedback is important and helps us improve our products. If you’d like, we can assist with troubleshooting or explore options to make this right. Please reach out to our support team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET); so we can help. Kind regards, Shark Clean.
Shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and works great, comes with everything you need
I would recommend this to a friendShark Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like it, returned. Didn't really pick up much and the water stayed on the ground
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Kimberly,
Thank you for your feedback on the Shark HydroVac. We’re sorry to hear that it didn’t meet your expectations in terms of pickup performance and water recovery, and we understand why you chose to return it.
Your comments are valuable and will be passed along to our product development team as we continue working to improve functionality and user experience. If you'd like to explore other options better suited to your floor cleaning needs, our Customer Service Team is here to help at 1-855-427-5127.
Kind regards,
Shark Clean
Not very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cannot pickup liquid very well and the compartment to store liquids is very small. Would not recomend tineco is better in my opinion. The slef cleaning also isnt very well.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there. Thank you for dedicating your time to provide your feedback. We are truly sorry to know that your Shark vacuum is not working correctly. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
Kind regards,
Shark Clean
Vacuum/ Mop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The water bottle kept popping out while using it..
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your HydroDuo. Please reach out to our team by phone at 1-855-427-5127, so we can look into this further.
Kind regards,
Shark Clean
vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.returned, probably good for someone without long hair and dogs without both fur and hair. Used once and it took longer to clean the roller than the time it took to vacuum. Didn't even get to use the wet part.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
We truly value your feedback! We're sorry to learn that your experience with the Shark HydroDuo WW201 wasn't satisfactory, leading to your return. We'll definitely pass on your insights to the appropriate teams for future improvements. We hope you'll consider trying our products again in the future!
Kind regards,
Shark Clean
