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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 74 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are satisfied with the HydroVac MessMaster's cleaning performance, finding it easy to use and appreciating its power. However, some customers have expressed concerns regarding the battery life and the tank capacity, noting that the dirty water tank fills up frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 74 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that its super compact dont love the noise and cleaning the dirt traps super useful and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Shark vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum suction and calming scent ,overall great quality

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Awesome for quick spills and does a great job cleaning up dirt and dog hair.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    THIS IS THE BEST!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about this mop-vac!! It’s everything I’ve ever wanted in a mop and vaccum! I’ve been wanting this for sometime now and finally decided to get one!!! I’ll never use anything else! It makes my floors feel and look so clean! I love that Shark sells the disinfectant solution to add that extra cleanliness! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great easy to use and cleans floor effortlessly

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Tank capacity

    Rated 1 out of 5 stars

    Try again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get this and then it finally arrived. The purchase and delivery were great. The product itself is not what I was expecting. I thought this was going to be awesome and have my floors clean. It's junk and definitely not worth the money. I would consider a different item if you are wanting something that actually cleans floors. I am going to return mine before I can't. It's battery life is not great. It's dirty water tank is constantly filling up and even when just emptied it continues to say it's full and the machine won't operate. All in all try again Shark. I hold you to high standards because you have set the bar that high. Please continue to impress me with your products and get rid of this thing, it's hurting your image.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Evan,

      Thanks for sharing your review.

      We're sorry to know that your Shark HydroVac MessMaster did not meet your expectations, particularly regarding its cleaning performance and battery life. We understand how frustrating it can be to encounter issues with a product, especially when you have come to trust our brand. Please reach out to our team by phone at 1-855-427-5127; we'd be happy to look into this for you.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Perfect wet vacuum for small areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don’t have a big kitchen so this is perfect we have two small dogs that don’t shed lot. The water holder is small but last longer than I expected and cleaning is a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts long and it works great. Only negative is its a little difficult to clean with debris and dirty water mixed together

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best vac mop ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite cleaning tool. My wood floors never looked better and it takes up all the pet hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing. I love it so much and use it everyday. Way better than a Dyson and half the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Wanted it to work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had it aboit a month. When we first got it, it worked great, self propelling and mopping with efficiency. Once the tank filled, we could never get it "clean" enough for it to work. It kept erroring oit and cutting off.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      We truly appreciate your review and the effort you made to provide your feedback. We're really sorry to hear about your experience with your Shark HydroVac. Your comments will be passed along to our teams to help us prevent similar situations in the future. Please feel free to reach out to us at 1-855-427-5127 so we can talk about the options we have for you.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a skeptic at first but glad we purchased this. My floors never looked better. Easy to use and clean out after done. This has been perfect for our wood floors, to tile and carpets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    We Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love It!. Cleans very well and easy to use. Does not leave streaks on the floor like our old one did ;)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    we will have to wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure how good it is I just..... I received it a week ago and its defected . Getting a replacement so we will see

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We’re really sorry to hear that your unit arrived with a fault. That’s certainly not the experience we want for our customers. We’re glad to hear a replacement is on the way, and we hope it performs exactly as you expect. If you need any assistance once it arrives, please don’t hesitate to reach out at 1-855-427-5127; we’re here to help.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Mop/Vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been such a life saver. Works great! Just dont leave it sit any longer than a couple hours max without cleaning though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase, cleanse fast. Would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Whole Enchilada!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum gathers all kind of messes, the only thing battery do not last very long.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LOVE!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommends. I absolutely love this mop/vac. I have two little kids and if you know, you know! They don’t stand a chance with this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Steady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product for all kind of cleaning on floors and carpets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the all in one. Does an amazing job on hard wood and area rugs.

    I would recommend this to a friend
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