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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 58 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are satisfied with the HydroVac MessMaster's cleaning performance, ease of use, and power. Many customers appreciate how easy the product makes cleaning. However, some customers have expressed concerns regarding the battery life and the tank capacity, noting that the dirty water tank fills up quickly. Overall, the HydroVac MessMaster appears to be a well-received product with some limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 58 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Wanted it to work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had it aboit a month. When we first got it, it worked great, self propelling and mopping with efficiency. Once the tank filled, we could never get it "clean" enough for it to work. It kept erroring oit and cutting off.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      We truly appreciate your review and the effort you made to provide your feedback. We're really sorry to hear about your experience with your Shark HydroVac. Your comments will be passed along to our teams to help us prevent similar situations in the future. Please feel free to reach out to us at 1-855-427-5127 so we can talk about the options we have for you.

      Kind regards,
      Shark Clean

  • Rated 3 out of 5 stars

    we will have to wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure how good it is I just..... I received it a week ago and its defected . Getting a replacement so we will see

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We’re really sorry to hear that your unit arrived with a fault. That’s certainly not the experience we want for our customers. We’re glad to hear a replacement is on the way, and we hope it performs exactly as you expect. If you need any assistance once it arrives, please don’t hesitate to reach out at 1-855-427-5127; we’re here to help.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    We Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love It!. Cleans very well and easy to use. Does not leave streaks on the floor like our old one did ;)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a skeptic at first but glad we purchased this. My floors never looked better. Easy to use and clean out after done. This has been perfect for our wood floors, to tile and carpets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark-Hydro Vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Shark-Hydro Vac is amazing so easy to use and really does a great job with both the vac/mop feature would 100% recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LOVE!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommends. I absolutely love this mop/vac. I have two little kids and if you know, you know! They don’t stand a chance with this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much time filling water and cleaning up also charging is a little uncomfortable

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Whole Enchilada!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum gathers all kind of messes, the only thing battery do not last very long.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the all in one. Does an amazing job on hard wood and area rugs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I did this year it makes my life easier and I actually want to clean my floors. I highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient and easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase because it is easy-to-use. It is lightweight and simple to operate. It mop really well the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark vacuum cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Shark Vacuum is a 3 in 1. I reduced my cleaning time from an hour to 20 minutes. I absolutely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This change my life I recommend for anyone who looking to live a healthy life

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really do save time cleaning the kitchen. Very smart product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is seriously my favorite product that i bought for the year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark 3-1 THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Shark 3-1 is Exactly what I needed Thank You for making it easier to keep Clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark wet dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very easy to use and clean.i also received in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use easy to clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing. Love it. We have a puppy and this is the best thing. I just wish you didn't have to buy their detergent for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for one device to double as a traditional vacuum cleaner and electric mop/floor cleaner. This ain it. You cannot use it as a stand alone vacuum. It will not work without water in the tank. I should have purchased the Bissel Cross Wave instead.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean

  • Rated 5 out of 5 stars

    Must. Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy highly recommend. Shark superb job for us

    I would recommend this to a friend
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