Appliances Presidents’ Day SaleEnds 2/26. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $74.99
Clearance
The regular price is $259.99

Customer reviews

Rating 4.2 out of 5 stars with 809 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the ION Robot RV761's ease of use, quiet operation, affordability, pet hair pickup, and cleaning performance on various surfaces. They appreciate its user-friendly design, quiet operation, and ability to effectively clean pet hair and multiple floor types. However, some customers have concerns about the app connectivity, navigation capabilities, Wi-Fi connectivity, coverage, and occasional docking issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 809 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Decent for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner gets the job done and for the price this is good buy. Navigating through obstacles is a bit tough compared to other brands that actually map your house. Generally not too bad for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair
    Cons mentioned:
    Coverage

    Rated 5 out of 5 stars

    I love my Shark

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It became evident after the first run how much we needed this. With two pets, it helps keep up with pet hair and incidental crumbs. We set it for late at night and it doesn’t bother us as we sleep. I do wish we could program the pattern it runs to ensure it covers the whole area. Would definitely recommend for a middle to large living space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this and even though I did research we opted for the cheaper model without the “floor mapping” feature. Even though we are pleased with the machine so far, there are a lot of missed areas because it just goes until it hits something and turns and goes another direction. So I can leave it out for it’s whole battery cycle and find crumbs still on the floor where it had not been. Mind you, this is just two rooms too. The shark does pick up a lot of dirt and hair from our cat and dog. The only other issue I had so far is that it doesn’t always respond to the app on my phone for whatever reason. I either have to manually tell it to start or turn it off and back on again. All in all, good machine so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the buy for average cleaner. Small dust trap. It gets tangled on small things but it won’t fall down steps. Connection problems with the app often.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    It’s a robot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll give it a 4 star because it works about as you’d expect from a robot vacuum. In my experience, all of them get lost, all of them get stuck under couches/chairs, and all of them scare your dogs. I love the “MAX” feature as I think this helps get a little deeper into carpeted areas so you can see the lines from where it’s been giving the peace of mind that you know it’s working. The app is a great idea but having some issues with it always connecting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    To many sounds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is not good I barely use it , im alway making sure there nothing in the floor so it wont get stuck, also alway on top of cleaning the filter making sure everything is in good condition but, the robot wont stop making wierd sounds

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pet hair

    Rated 5 out of 5 stars

    Works great, really convenient and quiet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Mother’s Day gift and my mom loves it. It has no problem going from the wood floor and climbing onto the carpet and vise versa. Hardly makes any noise, and picks up tons of dog hair. Returns to its dock on its own when told to on the app. Hasn’t really gotten stuck much. Does what it’s supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great on the carpet. Picks up a lot of pet hair and dirt. Overall I'm happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mi Loquita

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my "loquita!" (My little crazy). I like to walk barefooted, and after my Ion finished cleaning, I can do it feeling only my clean floors and carpets under my feet...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love-hate relationship

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave this a 4 star review, because I have somewhat of a love-hate relationship with my Shark Ion (I named her Rhonda). But the problems I have with it aren’t necessarily exclusive to this brand. The Shark brand is my go to vacuum, and I own several. My advice to anyone who is bringing one of these into their home is that you must have impeccable cable management going on. It will suck up any stray cord and sometimes seems to go straight for them. I learned the hard way when mine pulled my Shark stick vac across the apartment. The second thing is that it gets stuck very easily. I noticed on my surveillance video that mine went straight for a corner, somehow got stuck and wore its battery down in that corner. I had the alerts on, but when I am not home there isn’t much I can do in situations like that - so I turned them off. It does a good job cleaning though as long as you don’t try to micromanage it. It will bounce all around your home until the battery dies and when it recharges it will go back to bouncing around. I’ve found it generally gets everything up. My dog would give it zero star, because it is his new arch nemesis. In conclusion, if you’re cords are in order and bound together, you won’t micromanage the work, you wont get hung up on it getting hung up and if it won’t make your pet too crazy - I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Pretty good robot

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app took a little time to connect to WiFi but overall it is a nice machine.. quieter then my old Bobi. Seems to clean just as well.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    First robot vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most expensive and the smartest I’ve reviewed and read about but this Ion is easy to use and does a good job on our vinyl plank floors, tile and carpet. Pleasantly surprised at how well it cleans! I like the notifications when the Ion gets hung up, that’s a useful feature. Even though it doesn’t have “mapping” it eventually gets around to most areas. It also fits under most of our furniture which was one of the reasons I purchased the Ion. Overall, I am very happy so far! I just hope it lasts for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum saves me so much time. I have little ones and a dog so crumbles are an every day thing. This vacuum saves me time and is very efficient. I am thinking to buy a second one just for second floor.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty quiet, cleans very well, collects all of the stuff off your floor along with dust. Transfer from hardwood floor to carpet with no problem. Over all, I love it! I have it set on a schedule. Would highly recommend! It also sends you notifications if something is wrong with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok, but you need expectation management.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, but it bounces around everywhere and has no sense to how it cleans. For the low cost, if you manage your expectations, it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Gets the job done

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works well for an affordable price. Picks up stray dust that you normally wouldn’t have even noticed. The machine does a pretty good at cleaning a large area as it adjusts itself around obstacles. The only issue I had was with the machine not being able to find the charge base. 95% of the time it goes right back where it needs to. The other 5% of the time, it gets close but then seems to turn and continue searching for the charge cradle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works amazing and has saved us so much time. Very well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Does the work, just in a dumb way

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is good, but the navigation system is just dumb, is hit and miss, with no order at all.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Robot

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in open room. Does go from hard floors to carpet but has some problems going to carpet but will succeed in moving around. Well worth money. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet

    Rated 5 out of 5 stars

    Should have bought one years ago

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot vacuum, but overall works really well. It navigates around the house and doesn't have an issue going from hard floors to carpeting. It was easy to setup, the app works fine, and it's pretty quiet. Really good robot vacuum for $150.

    I would recommend this to a friend