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Customer Ratings & Reviews

Your price for this item is $74.99
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The regular price is $259.99

Customer reviews

Rating 4.2 out of 5 stars with 809 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the ION Robot RV761's ease of use, quiet operation, affordability, pet hair pickup, and cleaning performance on various surfaces. They appreciate its user-friendly design, quiet operation, and ability to effectively clean pet hair and multiple floor types. However, some customers have concerns about the app connectivity, navigation capabilities, Wi-Fi connectivity, coverage, and occasional docking issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 809 reviews
  • Rated 4 out of 5 stars

    Shark

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done, a bit noisy but I still like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, it does what I got it for. I cleans well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pet hair

    Rated 4 out of 5 stars

    Solid Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product and fantastic app. Only issue is it gets stuck sometime and my dog has not gotten used to it yet but the product is solid. It does great on pet hair and general debris on hardwood floors and it surprisingly is able to clean even thicker shag carpet. App scheduler has been flawless so all in all really good product and I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark ION Robot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but parts often have to be replaced. Besides that it's a good little robot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the material to be very useful. The product was capable of cleaning out fast areas and maintained a very good level of proficiency from its entire use.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Overall satisfied with this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfied with this product. I started off with a D bat which I was pretty pleased with however I couldn’t get it set up on the app so I returned it. Went to a rumba which was OK but loud. So I returned it for the shark and guess third time It’s a charm. Was able to do the job and it was quiet which was my issue with the rumba. Unfortunately does not go under my sofa it’s not low enough but I’ll deal with that. Besides that overall pleased with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Robot Vacuum for our home at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister has had a Shark Ion for 4 years and absolutely loves it. I finally broke down and decided to try it. My research says Shark is the best and I found Best Buy to have the best price -plus I had some bonus dollars off. This unit is the low to middle end of the market. I know there are a lot more expensive models that do a lot more things but, I figure I can empty the dust bin myself and my home is only 1800 sq ft - no stairs, not pets, mostly all laminate and tile floors. Out of the box, I put on the brushes and started it charging. It says the charging station has to have a lot of clearance around it. I actually put it next to an entry way table but, the table is open underneath. So, to the charging table, it looks clear on both sides even though it is looking under a table on one side. It works! It's happy. I had a little challenge with the wireless link as it needed a 2G connection. I finally got it to work and, honestly, I don't know what I did to make it work. Just keep trying! For the first cleaning test, we closed off the two bedrooms that are carpeted and left open the rest of the 1800 sq ft house. The unit did a wonderful job everywhere and then returned to its base. It successfully went under the dining room table and over all the throw rugs including thick ones in the guest bathroom and the thick rubber mats in the kitchen. After it charged (a few hours), I guided it in the carpeted master bedroom, bath and walk-in closet and closed the bedroom door. After 30-35 minutes I went in and the area looked great. I then guided it into the second carpeted bedroom where I got the same result. Oh, Shark Ion, where have you been all my life! I did link and name the unit through Alexa. If I get the wording just right, Toby (as I called the unit) does start cleaning, pause or return to base, but sometimes I can't remember the right words. In those cases, I either have to look up the correct phrases to say or simply walk over to the unit and hita button. It is fun, however, to control the unit through Alexa or on the phone app. Bottom line, for our size home with no pets and mostly non-carpeted floors, this is an excellent robot vacuum. I highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Wi-fi connectivity

    Rated 2 out of 5 stars

    Mediocre bot

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot does alright doing what it's supposed to do, however it would not connect to WiFi. Neither at my house or my parents' house. I'm not sure why and couldn't get help to fix the issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Shark vacum robot video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I can say it does a good, or maybe ok, job. I bought because I thought it would clean in clear and straightforward pattern, but it doesn’t, it goes one way, then hits the wall, and turns 90 degrees, then hits the wall again and it tirns 90 degrees again, It gives the impression it is missing some spots. Price was low, so, I guess tou get what you pay for.

    I would recommend this to a friend
  • Cons mentioned:
    Coverage

    Rated 4 out of 5 stars

    Nice Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product but wish I would have purchased a product with more features. Sometimes this one goes over the same areas and never touches other areas in the home. Still recommend

    I would recommend this to a friend
  • Cons mentioned:
    Wi-fi connectivity

    Rated 4 out of 5 stars

    Basically love this shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically love this vacuum- my only issue was with the WiFi. I struggled getting it hooked up to my WiFi- tried all the troubleshooting and nothing worked. After hours I gave up! Weeks later I tried again and got it connected. Who knows! Wished there was also a non WiFi option. Cleans great and even when I was using it manually (non WiFi)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeffery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Named it Jeffery ! It’s the best invention ever until he gets lost under something. Cleans good picks up dog hair like no other only complaint is it gets full quick

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    First robot is a hit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With much trepidation we purchased “sharkey” and have been quite pleased. It was easy to set up and handles three transitions from hardwood to Persian carpets easily. We thought it was a good value for the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark RV761

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleans my carpet and wood floors extremely well. It does a better job than my old one of a different brand. For some reason, I have not been able to get it connected to my Wi-Fi yet but I'm sure I will eventually get that figured out! There would be 5 stars except for Wi-Fi issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard working, superb quality. Long-lasting battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I ever have once I buy I don’t have to worry about my product because I know it will well take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best shark vacuum ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum absolutely the best totally recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 4 out of 5 stars

    Cleans well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Relatively quiet. Easy to clean dirt tray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and durable remote vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started my robot vacuum experience with a Bobsweep, worked great but it was,,, well very delicate, it would break very easily, I was buying replacement parts, sending it back, just a pain. Replaced it with a shark after almost 2 years and very happy! Much tougher design, cleaning is simply and no hassle. Only complaint versus the bobsweep is it doesn’t seem to really map what it’s cleaning, just kinda muscles it all till battery is lol then docks, but in long run is a much better product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Shark robo vac

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price. Easy to clean; not too loud. I’d pushy do great on my rugs but hardwood it’s great

    I would recommend this to a friend