Customer Ratings & Reviews

As a vacuum cleaner it is very good, it has large wheels, it doesn't get stuck in furry carpets, As a mop also works well, the only downside is that the cleaning tank on the base only works when using the vacuum cleaner (if you install the mop, the base will only be used to charge the battery) Other issue is the restriction to install the APP in foreign Countries

The Kraken-per our dogs I had to send her out a few times to learn/map the house. Over time she changes her pattern. Doesn’t clean the same. I’m amazed at how much “stuff” gets picked up. I think I can do without the mop part. Kinda a pain in my opinion. For some reason she only cleaned half the area today. Will keep an eye on that. Otherwise more than I expected really. I’m happy with my purchase

I was lil skeptical about this robot for some reviews I read before but after 1 month of use I can give a honest review, I have 2 dogs and 1 baby, this is a clean changer, it really helps with dust and dog hair, it mops really good, is not for large spills but for your everyday it works perfect. You set the map and schedule you want this machine cleans and then it does his work. I really love it. In my case I use a steamer machine once a week to sanitize and the shark robot everyday. Love it!

works great! Love the self emptying but wish it came with more pads

Works well, I like the lidar version rather than the camera version. The mopping attachment works great for when you don’t have time to mop your self. The “matrix mopping” or “spot mopping” mode does help with those kitchen floor stains. But super stuck on stains may need two or more rounds. I believe this is due to the amount of water that is used which will help dissolve the stains.

I absolutely love this robot!!!! I was so surprised by the ability it had to map my house and how efficient the vacuum was.

does loss a connection once in a while but works very well.

This vacuum does wonders after you map your house a few times. It is a little pricey, but I guess it’s worth it if you’re lazy..

I was concerned with a single sweeper and it also being mop capable that both would suffer in performance. But we took a chance and both work great. We did upgrade the sweeping brush to a three brush but it works well either way. Mopping is honestly better than anticipated. You will still need to clean and scrub but this definitely extends that out a lot while ensuring all the hair and dirt is mostly gone. I think the only issue I found is with the new method of tracking and mapping is certain areas lower to the ground it doesn’t even attempt to go under which is unfortunate. But I recommend it still over any other smart robot vacuums.

Got this robot right after me and my family got a new place. Have kept the place clean both hardwood floor and carpet. My first mop robot and I like it so far.

I really enjoy it! Makes housework chores a lot easier on this mama of 3.

I love it. I was nervous about spring so much money on it because I could do all of this myself. But I kept reading the reviews on different sites and I finally broke down and bought it. I don’t regret it. I love it and I turn it on late at night to vacuum the floor and after it does that. It mops the floor. I am very thankful for the work it does. I’m very happy. Best thing I could do for myself!

I have a GSD and anyone who has had GSD knows how much they shed. This vacuum has made my life so much easier. I’ve had other vacuums and I can say this one by far is the only one that can keep up with my dog.

Definitely a great buy for the busy family. Not the best mopping but perfect for multiple times a week. works really good for cleaning all the floors while at work or at church. Once mapped, you can send it to do single rooms.

You need this in your life PERIOD. Just fyi you still need to vacuum and mop but this would definitely help and save you some time. I like to use it when i’m not home or at night. It collects dust and makes my floors look shiny.

amazing no need to brush floors now and mop it too, cats like it also so pretty good thing - i recommend it to buy

Very good………………………………..zzzzzxxsxzxxxxxxxxxxxxxxxxxxxxxxxxxzzzzzzzzzzzzzxxxddddxxdxxt

Amazing i love it i can run it whole gong out and it clean amazing

I have had this product for 9 months now. I am using it twice a week roughly for mop + vaccum. Although it does an acceptable job cleaning, the mop tank was broken twice in the past months. The brushroll is already worn out and the brushroll door also got broken. In no way I have abused the product. These are beyond minimal wear and tear of a good quality product. Usually the replacements are expensive and out of stock and not covered by warranty so its an additional $ . The software could also do better there are occasional glitches but not a deal breaker. So overall 3stars for doing the job but for quality 2 stars.

Very Recommend robot vaccum - you will fall in love