Customer Ratings & Reviews

I love this product it keeps my floors clean everyday and worry free. Love the option that you can mop as well. Best Buy did really great on this item

Vacuums and mops hard surfaces fairly well. Highly recommend, especially during discount season.

Works well, I like the lidar version rather than the camera version. The mopping attachment works great for when you don’t have time to mop your self. The “matrix mopping” or “spot mopping” mode does help with those kitchen floor stains. But super stuck on stains may need two or more rounds. I believe this is due to the amount of water that is used which will help dissolve the stains.

I was concerned with a single sweeper and it also being mop capable that both would suffer in performance. But we took a chance and both work great. We did upgrade the sweeping brush to a three brush but it works well either way. Mopping is honestly better than anticipated. You will still need to clean and scrub but this definitely extends that out a lot while ensuring all the hair and dirt is mostly gone. I think the only issue I found is with the new method of tracking and mapping is certain areas lower to the ground it doesn’t even attempt to go under which is unfortunate. But I recommend it still over any other smart robot vacuums.

One of D best purchases i made! It cleans so good and mops the floor and makes it all shiny! Big help for someone that dosnt have time to clean

bought this for my morher for morhers day and she loves it. it does a great job mopping and vaccuming. the directions are very clear how to set up and use.

Love this little robot. Only thing that seems to be an issue is the little arm brush, it tends to get work down and pop off. Device still works well though.

Took so many attempts to set it up with your phone, but after that it worked perfectly!! I recommend this forsure.

Well, what can I say about Matrix 2-1 Shark? The best robot I've ever bought for cleaning my house. It vacuums while it mops! It's simply amazingly excellent.

Gave it to my mom as a gift, she loves it so much. Helps clean up the house and makes the work load on her super easier.

Bought this for my wife for mothers day, and she loves it!!!. Amazing how smart this product is. Sweeps, mops and vacuums. Great investment.

Love it. It’s work I don’t have to do and I’d but another for downstairs if I could!!!

This is like having an extra set of hands! I love it, I can start working in one area and it starts in another

I love it. I was nervous about spring so much money on it because I could do all of this myself. But I kept reading the reviews on different sites and I finally broke down and bought it. I don’t regret it. I love it and I turn it on late at night to vacuum the floor and after it does that. It mops the floor. I am very thankful for the work it does. I’m very happy. Best thing I could do for myself!

Definitely a great buy for the busy family. Not the best mopping but perfect for multiple times a week. works really good for cleaning all the floors while at work or at church. Once mapped, you can send it to do single rooms.

I really enjoy it! Makes housework chores a lot easier on this mama of 3.

It does an amazing job at cleaning. I love how I can program it and it moves on its own.

My best helper ever, made my cleaning way faster and easier.

This vacuum does wonders after you map your house a few times. It is a little pricey, but I guess it’s worth it if you’re lazy..

Works excellent if your dogs a heavy shedder I would just recommend doing a just vacuum pass then vacuum and mop