Customer Ratings & Reviews
- Model:
- RV2610WA
- SKU:
- 6514530
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Matrix Plus 2-in-1 Robot Vacuum & Mop, especially its mopping capabilities that avoid carpets, overall performance, and ease of use. The mapping feature and quiet operation are also well-received. However, some customers have concerns about its navigation, battery life, and the functionality of the app, as well as its ability to avoid obstacles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
A must buy!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this robot vacuum! Love the option between vacuuming and mopping
I would recommend this to a friend - Pros mentioned:Noise level
Clean Latifah
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Shark 2 in 1 has been amazing, we have an Irobot that is 3 times the cost and yet this Shark runs circles around it. I love the bagless dustbin and it so much quieter as well!! Great purchase!
I would recommend this to a friend - Pros mentioned:Mapping, Mopping
Baby Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this has made my life so much easier. It cleans the whole house and uses a pattern, unlike the random go-everywhere with the Rumba
I would recommend this to a friend - Pros mentioned:Mopping
Great Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, does a great job on my new vinyl floors. Both mop and vacuum. I have one dog and one cat as well!
I would recommend this to a friend Shark vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My home is 3292 sqft I purchased this vacuum for the downstairs and I love it it takes about 1 1/2 hours to vacuum all of the downstairs . I have it set up to run on a schedule.i love that it is self empty I typically empty it once a week because I am so curious if how much debris it picks up and it picks up a lot today was the first time I sweeping in 2 weeks I used a Swiffer and I was amazed at how little debris the Swiffer picked up before I got the vacume I would use like 3 Swiffer pads just to sweep the down stairs and I did this 3 times per week now I used only one Swiffer pad to sweep all of the downstairs thanks to the shark vacuum. I did use the mop feat on it I do admit I used this feature only one time and I did not like it because I only used it to mop the kitchen and dining room witch is about 300-400 sqft total to do this job it took 90 minutes I only filled the container one time so I figured I would have to refill it 4-5 times in order to mop all of the downstairs. Refill is not a big deal as it would still make my life so much easier but I feel that it would end up being more expensive than just mopping my self and also I don't think it did a very good job mopping. Maybe if your home is 500-1000sqft it would be better at mopping but over all I still love this vacuum this alone is worth the investment
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean
- Pros mentioned:MoppingCons mentioned:Navigation
Good one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This robo does everything it has to. Sometimes it needs somebody to follow while its stuck between dining chairs or carpets. Slow but cleans well.
I would recommend this to a friend - Pros mentioned:Mopping
Stops mopping after 2 weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I warrantied it out 2 times already within a month and the mop stops working, this vacuum works good and mops great! But very disappointing it stops mopping after couple days.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Daniel,
Thank you so much for sharing your experience. We’re really sorry to hear that your robot vacuum’s mop function keeps failing, particularly after already going through the warranty process twice in such a short time. That’s incredibly frustrating, especially when the vacuum performs well otherwise.
It’s disappointing when a product shows so much promise but doesn’t hold up over time. Your feedback is important and highlights the need for better reliability in everyday use. We appreciate you sharing your experience as it helps inform future improvements.
Kind Regards,
Shark Clean.
- Pros mentioned:Overall performance
Vac+mop Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, just set up an schedule for it, and no worries
I would recommend this to a friend - Pros mentioned:Overall performance
Shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very good product , in moping not that much but in all its good
I would recommend this to a friend - Pros mentioned:Ease of use
Business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome easy to use the best vacuum we love it. It’s very cool.
I would recommend this to a friend - Pros mentioned:Mapping
Ultimate and must have.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One in all functionality, simple and easy to execute steps from start of install for the first time run. It left us impressed how fast it mapped our house and then was ready to clean. The ability to send the vacuum cleaner to a specific certain areas are some of its cool feature. Self cleaning feature also comes in very handy as now you are less worried about debris after every clean up. Wish we had the ability to map out second floor - may be it’s coming in the update of the app.
I would recommend this to a friend - Pros mentioned:Mopping
Makes my life easy
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing cleans so well. Makes my life super easy.
I would recommend this to a friend - Pros mentioned:Ease of use, Mapping
Must buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money, easy to clean and maps the house very well
I would recommend this to a friend - Pros mentioned:Overall performance
Great Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark Robot Vacuum is a wonderful helper with the house chores. Minimize my actual cleaning time a lot.
I would recommend this to a friend - Pros mentioned:Overall performance
Expensive but decent job easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thonk its expensive but dies a great job lets see in 6 months
I would recommend this to a friend - Pros mentioned:Overall performance
Robot floor cleaner.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is loving this cleaner. Best buy i made from Best Buy.
I would recommend this to a friend Dust pan broke in a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an amazing addition to our home and so convenient, just wish it was more sturdy. The dust pan broke in less than a month.
I would recommend this to a friendExcellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly fine. Help me to do almost nothing with my house cleaning.
I would recommend this to a friend- Pros mentioned:Overall performance
Shark vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took a little trial n error bit its been worth it. I'm extremely happy with this purchase!
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the vacuum so far. The matrix feature is great for creating smooth lines . Worth every penn so far.
I would recommend this to a friend
