Customer Ratings & Reviews

Works perfectly fine. Help me to do almost nothing with my house cleaning.

Absolutely the best robot vacuum Ive owned. Vacuums and mops, maps your home so it can be set to clean specific areas or even avoid areas you dont want cleaned. Easy to use and so quiet you forget it is running.

I love this vaccuum. It will vaccuum and mop at the same time and take alot of stress off me. My only complaint is with the app not allowing for multiple schedules and the no go zones arent small enough for the spaces i need to be no go zones. Not a huge ordeal though

This robot is great my floors have never looked better and saves me so much time. Im so glad i got one that mops and vaccums! Replaced my 6 year old robot vaccum and this one is sooo much better! I love it!

Works better than most, still has issues wanting to climb certain table legs and doesn't do well on thresholds from room to room.

Works great! Wish I had the higher end model. The only downside is having to replace the water.

Convenient dual cleaning. Self emptying dustbin. its quiet

I had the older model that would not map my house very well no matter how long it ran. This new model is great, love that it mops the floors for me. I was amazed how much it scrubbed off my kitchen floor.

I love this vacuum/ mop. No issues and I have had it for a few months now

The vaccum works well on hardwood and pretty good for what it is on carpet. When the dog is in heavy shedding mode it gets brush roll stuck very often. Need to clean in out by hand and dispose of the hair. I do have an extremely hairy dog and it comes close to bogging down my Dyson plug in vaccum at times if there are big clumps.

Mop does fantastic and set up was easy. I did have one issue, but contacted Shark and they resolved it immediately.

Easy setup. Cleanup is easy and one less continuous task.

works great, really like the self-cleaning and return to charger features

Not bad, works great, lots of features, I am satisfied with the purchase.

All though it worked extremely well for a few months it then did not mop. My husband and I tried to reset it but it would only vacuum was sent for repair but the pieces were too expensive so Best Buy gave us a credit.

In theory it’s a good product. I got one that was missing a part so I wasn’t able to program the area rugs. The app has a couple of issues, so it’s not user friendly. If they improve the app definitely worth the money. We end up returning it, too many issues within 3 days with the app. I have to say it did an amazing job the clean and mop we tried once.

Easy to use, practical device. Very recommended and affordable.

I bought this because I have the prior model without a mop function and wanted to upgrade downstairs and move the non-mop upstairs. When I bought this I knew I had to change the mop/vac fittings which is absolutely no issue, it actually makes a lot of sense to do it this way while keeping the unit compact. My issue is the base that this comes with. once the wheels are wet, it has a lot of trouble going from a normal carpet to the base. It will routinely slide off of it and take a while to get on, if at all. If the base had some grip to it, we would be completely set. That is my only gripe. I see others saying the mop function isn't strong, I knew this as I had used a Brava in the past. It is surface level completely, understand that you won't get a deep clean. It is not meant for that. I have a toddler and this is amazing for cleaning up her surface level mess on the kitchen floor, if you want a deeper clean you will need to go with a real mop system. That is in no way a Con of this device, this was made to work just like this. As an added note, the new edge clean mechanic is next level, using air to shoot the particles around to the front of the unit and also hit baseboards is amazing and works super well. Overall, fix the issue with the base and this thing becomes a 5/5 in my book.

The vacume is awesome and works well. The mapping feature is great if you want to exclude areas. Skip this model and get one without the mop. The effort required o constantly change the mop pad & fill tank is more than if you just mopped yourself. Would be 5 stars without mop.

Easy to use and does a great job on my hardwoods and short rugs. The self emptying base is a great feature and allows me to vacuum a ton of times without even having to think about it or lift an arm.