Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 6514530
Customer reviews
Rating 4.2 out of 5 stars with 1148 reviews
(1,148 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Matrix Plus 2-in-1 Robot Vacuum & Mop, especially its mopping capabilities that avoid carpets, overall performance, and ease of use. The mapping feature and quiet operation are also well-received. However, some customers have concerns about its navigation, battery life, and the functionality of the app, as well as its ability to avoid obstacles.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took so many attempts to set it up with your phone, but after that it worked perfectly!! I recommend this forsure.
I would recommend this to a friend- Pros mentioned:Mapping
Rated 5 out of 5 stars
Ultimate and must have.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One in all functionality, simple and easy to execute steps from start of install for the first time run. It left us impressed how fast it mapped our house and then was ready to clean. The ability to send the vacuum cleaner to a specific certain areas are some of its cool feature. Self cleaning feature also comes in very handy as now you are less worried about debris after every clean up. Wish we had the ability to map out second floor - may be it’s coming in the update of the app.
I would recommend this to a friend Rated 5 out of 5 stars
Cleaning master
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it to my mom as a gift, she loves it so much. Helps clean up the house and makes the work load on her super easier.
I would recommend this to a friendRated 5 out of 5 stars
Shark 2 in 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.highly recommended. clean and mop as expected. once you mapped it cleans as you mapped. easy to use.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Clean Latifah
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Shark 2 in 1 has been amazing, we have an Irobot that is 3 times the cost and yet this Shark runs circles around it. I love the bagless dustbin and it so much quieter as well!! Great purchase!
I would recommend this to a friend Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is like having an extra set of hands! I love it, I can start working in one area and it starts in another
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Perfect Combo Robot Vacuum and mop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this robot right after me and my family got a new place. Have kept the place clean both hardwood floor and carpet. My first mop robot and I like it so far.
I would recommend this to a friend Rated 5 out of 5 stars
Good vaccum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cleaning both on carpet and hard floor. Mop function works fantastic. App provides flexibility in terms of schedule, areas to clean, carpet zones etc
I would recommend this to a friend- Pros mentioned:Ease of use, Mapping
Rated 5 out of 5 stars
Must buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money, easy to clean and maps the house very well
I would recommend this to a friend Rated 5 out of 5 stars
The best one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Made easy my life. Don’t need to worried about dust
I would recommend this to a friendRated 5 out of 5 stars
Perfect!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent if your dogs a heavy shedder I would just recommend doing a just vacuum pass then vacuum and mop
I would recommend this to a friendRated 5 out of 5 stars
Shark vaccum and mop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, very nice vaccum and mop. I love the way this cleans the floor.
I would recommend this to a friendRated 5 out of 5 stars
Robot vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be stronger than other brand man around stuff better
I would recommend this to a friendRated 5 out of 5 stars
Love my shark!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It’s work I don’t have to do and I’d but another for downstairs if I could!!!
I would recommend this to a friendRated 3 out of 5 stars
Shark self emptying robot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the shark robot, but this one doesn’t map room by room like my old one did. It makes you map the whole house which is very inconvenient.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Bernadette,
Thank you for sharing your feedback. We completely understand how important room-by-room mapping can be for convenience and customization. Our current design focuses on mapping the entire home to optimize cleaning efficiency, but we know this feature matters to many customers. We’ll make sure your input is passed along to our product team for future improvements.
Kind regards,
Shark Clean
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Shark vac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great! Love the self emptying but wish it came with more pads
I would recommend this to a friend Rated 5 out of 5 stars
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best purchase so far this year. I work 9-5 and have 4 kids and a dog, this is a lifesaver. I can come home to a clean house
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does loss a connection once in a while but works very well.
I would recommend this to a friend Rated 5 out of 5 stars
Back saver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love it, good price-value; fast and easy to setup. Has save my back from pain. Keeps kitchen clean. Feels good quality. I recommend.
I would recommend this to a friendRated 3 out of 5 stars
Shark vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My home is 3292 sqft I purchased this vacuum for the downstairs and I love it it takes about 1 1/2 hours to vacuum all of the downstairs . I have it set up to run on a schedule.i love that it is self empty I typically empty it once a week because I am so curious if how much debris it picks up and it picks up a lot today was the first time I sweeping in 2 weeks I used a Swiffer and I was amazed at how little debris the Swiffer picked up before I got the vacume I would use like 3 Swiffer pads just to sweep the down stairs and I did this 3 times per week now I used only one Swiffer pad to sweep all of the downstairs thanks to the shark vacuum. I did use the mop feat on it I do admit I used this feature only one time and I did not like it because I only used it to mop the kitchen and dining room witch is about 300-400 sqft total to do this job it took 90 minutes I only filled the container one time so I figured I would have to refill it 4-5 times in order to mop all of the downstairs. Refill is not a big deal as it would still make my life so much easier but I feel that it would end up being more expensive than just mopping my self and also I don't think it did a very good job mopping. Maybe if your home is 500-1000sqft it would be better at mopping but over all I still love this vacuum this alone is worth the investment
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean














