Customer Ratings & Reviews
- Model:
- RV2610WA
- |
- SKU:
- 6514530
Customer reviews
Rating 4.2 out of 5 stars with 1128 reviews
(1,128 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Matrix Plus 2-in-1 Robot Vacuum & Mop, especially its mopping capabilities that avoid carpets, overall performance, and ease of use. The mapping feature and quiet operation are also well-received. However, some customers have concerns about its navigation, battery life, and the functionality of the app, as well as its ability to avoid obstacles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark Matrix Plus 2in1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hesitant to spend the money on a robotic vacuum but am so glad that we did. Have been a Shark Vacuum owner for years so I chose to go with the Shark Matrix Plus 2in1. It is great! With a shedding dog in the house it does the job on both carpet and laminate flooring. Love that it can also mop the floor - a lot easier than doing it with a mop and pail!!
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Awesome product by Shark
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best robot vacuum I have ever had. Do all vacuum at the same time mopping
I would recommend this to a friend Rated 5 out of 5 stars
Life Saver !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cleaning bot has really changed the game in our home !! Works amazing!
I would recommend this to a friendRated 3 out of 5 stars
Floors dont look clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had really high hopes on this one... Vacuum option still the best but the mopping is where the issue starts. I have tried it a few times and every time is the same, the floor ends up with a very visible marks giving it a not so clean look. I have an older version of the shark robovac and this was never a problem. Im thinking about returning it and get the old one.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that the model RV2610WA has disappointed you, and you wish to returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Good robot vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far. Arrived quickly. No complaints.
I would recommend this to a friendRated 5 out of 5 stars
Best Robot Vaccum for your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After getting the correct product it works great. Even the app is perfect
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark Robot Vacuum is a wonderful helper with the house chores. Minimize my actual cleaning time a lot.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 3 out of 5 stars
Cleans well, terrible to set up
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well, definitely some work is needed on the software. When you first attach the mopping attachment it can take almost a full pass of my kitchen before it starts dispensing fluid. Also, the house mapping could be better or easier to tune. Took a couple hours to get it dialed in to mop next to our area rug but not on it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Wyatt,
Thank you for sharing your experience with the Shark Matrix Plus Robot Vacuum & Mop. We’re glad to hear that it cleans well, though we understand that the software and mapping setup could be more seamless. It’s great that you were able to fine-tune the settings to avoid mopping your area rug, but we appreciate your feedback on making this process more intuitive.
We’re always working to improve our technology, and insights like yours are incredibly valuable. If you need any further assistance in optimizing the mopping or mapping functions, our support team would be happy to help at 1-888-228-5531.
Kind regards,
Shark Clean
- Pros mentioned:Ease of use, Mopping
Rated 5 out of 5 stars
Great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to program and cleans great. With the mopping system it gets my floors shiny.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very good product , in moping not that much but in all its good
I would recommend this to a friend Rated 5 out of 5 stars
Loveeeeee it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need this in your life PERIOD. Just fyi you still need to vacuum and mop but this would definitely help and save you some time. I like to use it when i’m not home or at night. It collects dust and makes my floors look shiny.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Vac+mop Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, just set up an schedule for it, and no worries
I would recommend this to a friend Rated 5 out of 5 stars
Awesome vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a GSD and anyone who has had GSD knows how much they shed. This vacuum has made my life so much easier. I’ve had other vacuums and I can say this one by far is the only one that can keep up with my dog.
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Great device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup works great it’s better than the robot version
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome easy to use the best vacuum we love it. It’s very cool.
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the vacuum so far. The matrix feature is great for creating smooth lines . Worth every penn so far.
I would recommend this to a friend- Pros mentioned:Mapping, Mopping
Rated 5 out of 5 stars
Great job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife and she loves it. It mapped out the house perfectly and it mops and it vacuums almost as good as she does...lol
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Great for Multi-Dog home
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so impressed with this product! I have four dogs, and it’s a lifesaver for keeping our home hair-free. The only downside is that it can’t be used upstairs, so I can’t use it to clean upstairs.
I would recommend this to a friend Rated 5 out of 5 stars
My Vacuum story
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was such a good one with such a good deal I got it during Thanks giving but because of job loosing my job and with all uncertainty and in panic I returned it and now I am regretting because now I have to wait for that price till next thanks giving or pay 300$+ I tried all the robo vacuums from LG to Irobo this is the best one. this is my robo vacuum story.
I would recommend this to a friendRated 5 out of 5 stars
Matrix Plus 2-in-1 Robot Vacuum and Mop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Matrix Plus 2-in-1 Robot Vacuum and Mop. It works as described. Cleans the floor very well.
I would recommend this to a friend