Customer Ratings & Reviews

The best purchase I have ever made has helped me a lot now that I have a new home-born one.

The vacuum is excellent and I love how clean my floor is. The mopping part leaves a little to be desired and can be kind of messy.

Love the robot. Makes work easy. Only downside is it doesn’t climb stairs. I just have to place it on the next level and push clean

I have 2 big dogs, this vacuum helps a lot with the shedding they have over the floor

Easy to use, it works well in either of the two modes, the complaint always makes a report after each cleaning cycle, the fact that the tank is cleaned is only perfect, it can be programmed to work every day at a specific time, it does not make noise and is easy to control.

I would not buy this product again. I will definitely think twice before buying another Shark product after this one. We have not been able to mop with this yet. It has a feature that is supposed to trace the boundaries of rugs and carpets so it does not mop those areas. It has failed this test every time. I tried enlarging the rug areas on the app. This did not work. I tried making the rug areas as their own rooms thinking you could customize the schedule to vacuum all rooms but only mop specific rooms; this is not an option (It's either all or nothing). We are to the point now that we are going to risk it mopping over everything, but we can't find any instructions on the app or the included documentation on how to fill the reservoir. Do we fill it up with only the solution provided, do we dilute it?

Absolutely love this machine! I have it vacuum when i leave for work and come home to a clean house. Its like having a maid cause i feel everything should be cleaned up before it goes to work

This is the best vacuum. I’ve had it for 7 days and already ran it about 14 times! The mop is amazing and you could set the designated rooms and the areas to mop. The eyes I added to it are a fun addition for the kids. You

This has been my best purchase hands down. I’ve told any and everybody that will listen about this robot, and have had at least 5 people purchase so far :-)

The truth has left me very impressed with this device, I had never bought something like this and I tried this for the first time and the truth makes your life easier and saves you time, it is amazing I recommend it 100% thanks SHARK LOVE YOU ..

He cleans well, makes a little noise and now it is difficult for him to enter the base, as an observation, the liquid ends very quickly and does not make the map well it does not recognize silver objects

What a back-saver this cleaning bot is! It's amazing how accurate it's mapping feature is, and how easy it is with the app to label my rooms, send it to specific areas of the house, and know when it is done or just emptying it's dust bin. Worth every penny!

Work really good. Make life cleaning life easier. All I have to do is turn it on and let it do the work.

I was skeptical about getting one since I have tall thresholds and wasn’t sure it would be able to get over them. This one does with ease. It sweeps and mops up after my 2 cats and dog perfectly.

Front of box shows that is is filled with water and states self empty for up to 60 days. Thats only true if you dont have the mop attachment on. It only self empties with the vacuum attachment. You have to manually dump when using the vacuum only attachment. Not sure I would have purchased if i knew I had to change attachments everytime to switch between mom and vacuum self empty.

The best off all I’ve been trying them all and this is the one I’m gonna keep

Overall, this is a decent vacmop for the price point. However, I’ve owned it for a little over five months now and the plastic hinged plug for the mop attachment broke recently despite being very gently used. It still functions, but the broken pieces must be strategically placed back together in order to work properly, which takes more time than to just manually vacuum or mop. I’m hoping I can get the part replaced as it is still under the manufacturer warranty.

My job keeps me very busy. Who knew that a small device could make my life easier. My eight year old is a tech head and he downloaded the app. He now takes care of the floors in the house. Anything else you have that can be linked to an app so he can clean I’m buying it. Lol he named her Rosie and I love the relationship. Lol

I love this mop. We have 3 dogs and this thing does a great job of cleaning up. My only complint is I boight this is September and 2 parts broke already. I will have to take it in for replacement parts. Not gear for a $500 robot vacuum.

Great robot for tiled floor, for wood floor lil bit less, but in everyday use still great and no mess with cleaning after