Customer Ratings & Reviews

This vacuum is a sturdy little helper. It does a great job of mapping your home and then does a great job of cleaning. You can adjust the level of vacuuming needed and even use the spot clean feature for troublesome areas. The only feature I wish it had was the ability to schedule cleaning by rooms. If you schedule a cleaning session, it defaults to the entire house.

It does the job !! I mean I have a dog that sheds hair everywhere. Obviously this device can't reach everywhere but leaves the rooms 80% clean

I love this vacuum. It is amazing and my house feels so much cleaner with no extra effort. Would definitely recommend this vacuum!

Amazing Vac. We have this on a schedule and she cleans every day before we get home. With 2 dogs and all this pollen it keeps our hardwood floors clean.

This is my second shark robot vacuum and this one does a better job vacuuming. Really helps keep the cat hair in the house stay down.

Really great product. Saves my family numerous times having to sweep a week. with little kids and crumbs, just let this thig run at night and your all set. A little loud when first learning the terrain as it bumps into things and gets stuck, also when it empties not very quiet. Other than that great value.

This lady (Rosie, or Maryl Sweep) does everything she is supposed to do. I love the fact that she is upgraded with a brushroll that doesn't get as much hair stuck in it! My only complaint is that she gets confused very easily. For example, I will ask her to go to a specific room. She will head to a completely different room, and I have to stop her in the app and then ask her to start again - she makes her way there after that. Overall, a must have for any pet/child heavy home!

I've owned this for a little over a year now and it was great the 1st 4 months, then it unpaired with my app, the battery won't charge past 70% ever. It has an 700sf area to clean and on normal suction it has to go back to the dock and recharge for 30 minutes before it can finish. The spinny brush has broken off on the same rug. I had to buy replacement spinny pack off of Amazon. That 1 hasn't popped off yet. But this is by far the worst purchase I have ever made of a Shark product. I love Shark brand.

I bought this for a mothers day present and was doubtful of it performing the way i wanted it to. After using it i am impressed with how well it does. There is no carpet in the house so i cant say how it would do with that. It does great in the hardwoow and even the rugs that are theoughout the house. I was shocked that it will even pick up stray pieces of cat food and litter that get knocked around. I would definitely buy again.

So far, this has been the best robot vac I've purchased. The self emptying function is what sold me on this. The set up was familiar and easy from my previous shark bot vac. While i still have to empty the canister often, I get way more cleaning done with this one than the one without the self emptying feature. I have a shepherd who sheds a lot and this has been a life saver. No more pup hair accumulating near the baseboards after 1 day!

I loved my Shark Robot vacuum!!! However, after a year it stopped holding a charge and would only run for maybe 10 minutes. After this being my 3rd robot vacuum in 2 years (1st was a Roomba and it got stuck under my couches. The last 2 were both Sharks. First shark after having for 9 months got too loud, second shark quit charging), I decided to go back to corded vacuums.

It works well, just what I needed. We have the area programmed and timer set. We liked this one so much we bought another one with the mopping feature for our lower floor which is all tile

Haven’t had this Shark for too long. I’m still learning to use it. I haven’t set up the App completely yet so I haven’t had the vacuum get to work when I’m not home. The few times I have used it I’m very pleased with it. We’re a busy family with indoor pets and needed help with keeping up on the dog hair. I am very pleased how well this vacuum cleans. I would definitely recommend this so far.

This little guy picks up everything and hits every spot that it can get to, got it for my wife since i put in wood floors for her and she loves it , she can control it from her phone and tell it spots not to go and sets it schedule but it is a awesome product

Does a great job cleaning and it can even navigate a ramp to get into the bedroom and bathroom to fully clean the house. Impressive!

I recently purchased a new home with hardwood floors and this little guy has been the biggest life saver when it comes to keeping them clean. My yorkie cuddles with it when it returns to the charging station lol.

Very happy with our purchase of Shark Matrix. It does an excellent job. Easy to set up and it vacuuming! Highly recommend

I love this thing. I am ashamed to say that sometimes I watch it clean up. I will just look at it pick up trash. It's super convenient that I don't have to empty it out on each run. The only had thing I've run into is sometimes on a rug it may think a bump is a cliff and stop but all you have to do is give it a little nudge and make it keep cleaning.

Very nice. Work like a charm and cleans very well. It was for my mother and she is loving it.

Very good product every home should have one it is easy to use and understand it have a application that connects the device to your phone so you can use it from anywhere