Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 678 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Matrix Self-Emptying Robot Vacuum's excellent cleaning capabilities, accurate mapping, and ease of use. Many praise its strong suction, self-emptying feature, and smooth navigation, making it a convenient and effective cleaning solution. However, some users note that the vacuum can be loud and that the dustbin may require more frequent emptying than expected. While the app has received some criticism for being difficult to use, the overall positive feedback highlights the vacuum's performance and helpful features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 678 reviews
  • Pros mentioned:
    Cleaning, Mapping

    Rated 5 out of 5 stars

    Very easy and accurate map

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my recent purchase. It was very easy to setup and get it started. This robot created a map of my house and did a great job on its first clean. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Wish it had one feature….

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is a sturdy little helper. It does a great job of mapping your home and then does a great job of cleaning. You can adjust the level of vacuuming needed and even use the spot clean feature for troublesome areas. The only feature I wish it had was the ability to schedule cleaning by rooms. If you schedule a cleaning session, it defaults to the entire house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this robot vacuum for little over 2 months now, it has been extremely helpful keeping the house clean! It picks up everything that is on the floor without an issue and the mapping and obstacle avoidance is top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little vacuum.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharkira does a great job of keeping my upstairs vacuumed. She’s easy to set up, and the rest is all in the step by step instructions. Every now and again she gets brave and tries to fit some place she shouldn’t, but it is rare. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    Great for pet owners

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this has been the best robot vac I've purchased. The self emptying function is what sold me on this. The set up was familiar and easy from my previous shark bot vac. While i still have to empty the canister often, I get way more cleaning done with this one than the one without the self emptying feature. I have a shepherd who sheds a lot and this has been a life saver. No more pup hair accumulating near the baseboards after 1 day!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool little dude

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little guy! Easy to use, easy to clean. No proprietary bags to worry about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest product for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I am ashamed to say that sometimes I watch it clean up. I will just look at it pick up trash. It's super convenient that I don't have to empty it out on each run. The only had thing I've run into is sometimes on a rug it may think a bump is a cliff and stop but all you have to do is give it a little nudge and make it keep cleaning.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product does the job ots loid wouldnt run it in the evening if your trying to go to bed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little helper!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Shark self-emptying robot vacuum! The spot clean capabilities are a game changer, allowing me to target specific areas without having to do a full clean. The ability to select only the rooms I want cleaned on the map is incredibly convenient. The self-emptying bin holds a ton of debris, making it hassle-free to maintain. It's also surprisingly quiet while still doing a thorough job. The only thing I wish it had is a child lock feature to prevent my kids from randomly turning it on. Overall, it’s a fantastic machine that makes cleaning so much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Floor Pacman

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to setup and app use mapped my house with not problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Robot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. Misses some spots but hoping it will improve with timez

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Impressive Cleaning and Ability to Navigate

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning and it can even navigate a ramp to get into the bedroom and bathroom to fully clean the house. Impressive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 shark robot vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have pets this is a must. With 2 dogs always shedding this little buddy helps a lot with keeping the fur off the floor. It actually picks everything up and even leaves the nice little lines/ designs on your rug.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Ease of use

    Rated 5 out of 5 stars

    Happy with Shark Matrix

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase of Shark Matrix. It does an excellent job. Easy to set up and it vacuuming! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little Robohelper

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful little robohelper. Does well even over throw rugs and slightly differing floor elevations. Easy setup and operation. Really helps keep my house clean when I don't have time too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Performance

    Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It gets all the little dog hairs and make in between cleaning alot easier

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Ease of use

    Rated 5 out of 5 stars

    Perfect for gym floors.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly at night vacuuming in the gym. Picks up all of the days dirt. Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good vacuum at a great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a great job vacuuming our house. It was easy to set up and got it at a great sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Very Happy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had this Shark for too long. I’m still learning to use it. I haven’t set up the App completely yet so I haven’t had the vacuum get to work when I’m not home. The few times I have used it I’m very pleased with it. We’re a busy family with indoor pets and needed help with keeping up on the dog hair. I am very pleased how well this vacuum cleans. I would definitely recommend this so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Ease of use

    Rated 5 out of 5 stars

    Perfect for pet hair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First robot vacuum and its been preforming like a champ. Easy to setup and gets all the fur along the walls. Highly recommend!

    I would recommend this to a friend
Sponsored