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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 717 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Matrix Self-Emptying Robot Vacuum, highlighting its excellent cleaning performance, precise home mapping, and extended runtime. Users appreciate its ease of use, strong suction, and convenient self-emptying feature. Some customers have noted concerns regarding the noise level and reliability, while others mentioned the height of the machine and occasional app issues. Overall, the robot vacuum receives positive feedback for its functionality and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 717 reviews
  • Rated 4 out of 5 stars

    Great vacuum for price range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans thoroughly and has great suction, but can be pretty clumsy and bumps into most obstacles. The bagless dirt compartment is a real plus, that saves money in the long run on purchasing cleaning supplies. Overall all a great robot vacuum with lots of features only available in higher end models, but still has issues with obstacle avoidance.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Floor Pacman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to setup and app use mapped my house with not problem

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Perfect for pet hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First robot vacuum and its been preforming like a champ. Easy to setup and gets all the fur along the walls. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Housekeeper

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to program and has done wonderful in cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sharky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our shark. Very happy with it's performance. Best of all, I don't have to empty it every time. It gets a five star from us.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Perfect for gym floors.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly at night vacuuming in the gym. Picks up all of the days dirt. Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good vacuum at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a great job vacuuming our house. It was easy to set up and got it at a great sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, i tried non brand before that never did work well. Thos one last longer. I am hoppy.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Better than...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After switching from an iRobot model to the Shark Matrix Robot Vacuum, I am thoroughly impressed with the performance and features of this device. One of the most notable upgrades is the mapping technology. The Shark Matrix excels in efficiently navigating and cleaning my home, thanks to its advanced mapping system. This feature not only ensures comprehensive coverage but also allows the vacuum to maneuver around obstacles with ease, making it more effective than my previous iRobot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Invention Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best invention since sliced bread. What I like about this vacuum the most is that it empties itself, so be sure to get one that empties itself. Also love that it easily mapped my house and knows where to go to empty itself. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great! Cleans well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum has been amazing. App is easy to use. From setting map parameters to choosing specific areas to clean only, it's probably the easiest app I've used so far with any robot vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    powerful, smart vacuum with strong suction and easy app control, making cleaning floors almost effortless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I’ve purchased. I have 4 big dogs and am constantly cleaning. This is a wonderful in between for daily vacuums. Can set on a schedule and forget about it until your next deep clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Robot Vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup. Excellent coverage will cover house first floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing !!I recommend it, I had no problem

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love, love, love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th robotic vacuum - actually the cheapest one I’ve bought by far, however a far superior product. If you have pets, man this is it! The “Matrix Clean” option is amazing, even leaves the fine crisp lines in the carpet letting everyone know that carpet is fresh as can be. The bagless emptying bin is also an awesome feature - and I truly appreciate all the filters on this thing - never get the smelly vacuum smell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for floors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum works great on bare floors, I have hardwood and tile. I love the fact that it can go under my bed and other pieces of furniture to clean. That has been the biggest help, getting to the hard to access areas. I gave it 4 stars only because it’s not as good cleaning rugs. I have two cats and I find that I need to get out my regular vacuum to do the rugs and areas the robot can’t access.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good Vacuum but not at full price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum! Wouldn’t buy this specific model again, and definitely wouldn’t pay full price. It does its job but I usually have to run it twice. I bought this specifically for dog hair and it really does seems to miss spots it shouldn’t.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with performance of shark and the ease to operate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes vaccuming easier. Love that can pick a room or whole house or pick a apot. Definitely a time saver. Definitely recommend.

    I would recommend this to a friend