Customer Ratings & Reviews

Easy to use a work great in my hardwood floors!! Love that I can run them from my phone so everything is clean when I get home!

I love this thing, I run it every day to keep the dust on my floors at bay. We only have one carpet in the living room, and it does well there also. Great for us older folks.

Best purchase! So much better than the roomba!! I have two longhair dogs and it definitely keeps up! Great job shark!!

Its a good product does the job ots loid wouldnt run it in the evening if your trying to go to bed

Great product and easy to set up. Would recommend to anyone looking for a good robo vac.

The shark vacuum was a good investment to our home and not having to worry about sweeping everyday is great!

This vacuum is okay but best I can say about it. Does a fairly good job cleaning but seems very confused at times and spins its wheels a lot more than it should therefore wasting a significant amount of time which is critical giving the very short battery time and super long charging time. The app needs some work done as well. Trying to add rooms with very limited adjustment cuts out specific areas of the particular room but lands in another room you dont want for that room area. Ive had several robotic robots including iRobot and this one does not seem any better to me. Soso vacuum as a whole. Not sure if i would recommend to people giving the cost but I was lucky and got it on sale for 399 or I would probably be returning.

The Shark Matrix self emptying robot vacuum is literally (without debate) the best purchase I have ever made. Imagine just saying, "Alexa- turn on Vacuum or hitting "clean" on the Shark App itself and you do absolutely nothing else.

Love that I have something that helps me clean when I don't feel like it!

I have had it for a couple of weeks, so far so good. It goes back and does not really miss any spots, especially in Matrix Clean mode. The only thing I would have preferred is for it to have 2 brushes instead of just one. Had some trouble connecting in the beginning but I did the troubleshoot reset and then everything went well.

We upgraded to this self emptying vacuum from a regular vacuum with a small dustbin, but it’s just OK. I feel like we keep a pretty clean house, but the container that collects the dirt in the base needs to be emptied about once a week the canister on the base isn’t much bigger than the dustbin it seems. We’ve also had a lot of issues with this unit, sending errors saying that the dustbin can’t be emptied or Rollers are stuck. It seems to happen more frequently than I would care for.

The shark is the best thing ever. I said it to run while we’re at work get home to a clean house wonderful.

Upgraded our Roomba to the shark. This cleans a lot better with a set pattern not like the Roomba that seemed to go to random places and go over areas it had already gone over. The app is easy to use and mapping the house took less than 20 minutes. Love that you can set “no go zones” in the app instead of buying accessories to block the vacuum from certain areas. Great price vs iRobot and performs a lot better.

I absolutely love this Shark self-emptying robot vacuum! The spot clean capabilities are a game changer, allowing me to target specific areas without having to do a full clean. The ability to select only the rooms I want cleaned on the map is incredibly convenient. The self-emptying bin holds a ton of debris, making it hassle-free to maintain. It's also surprisingly quiet while still doing a thorough job. The only thing I wish it had is a child lock feature to prevent my kids from randomly turning it on. Overall, it’s a fantastic machine that makes cleaning so much easier!

This handy little tool is exactly what I wanted and works great most of the time and is relatively easy to clean. It has gotten stuck on some electrical wiring and pet toys a couple of times and it suck’s when you come home to find the battery died and you don’t know how much it cleaned.

Love that I can set a schedule and the majority of the house is taken care of. Alerts to empty container or if the vacuum gets into a jam are helpful. I have 2 dogs and it handles the dog hair well and no clogging!! I have use the spot clean mode on several occasions as well and it worked well. Hoping to have good battery life, time will tell but so far so good. Very happy with this purchase

Cleans amazingly. Easy to use and set up - especially the room mapping.

Used daily to keep dog hair and toddler crumbs under control.

We love it. It has never had an issue. We would buy one again and would recommend it to any snd all friends. It has been one of the best items I have ever bought.

Love this little guy! Easy to use, easy to clean. No proprietary bags to worry about.