Customer Ratings & Reviews
- Model:
- RV2320S
- |
- SKU:
- 6542043
Customer reviews
Rating 4.4 out of 5 stars with 694 reviews
(694 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Matrix Self-Emptying Robot Vacuum's excellent cleaning capabilities, accurate mapping, and ease of use. Many praise its strong suction, self-emptying feature, and smooth navigation, making it a convenient and effective cleaning solution. However, some users note that the vacuum can be loud and that the dustbin may require more frequent emptying than expected. While the app has received some criticism for being difficult to use, the overall positive feedback highlights the vacuum's performance and helpful features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Mapping
Rated 5 out of 5 stars
Saved my marriage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moved in with my man and his husky and almost immediately wanted to move back out. Purchased this as a last resort to save my sanity and i would give it 10 stars if there were a way to make it do couches as well! Mapping was easier than I thought and it was also easy to set up my zones. Battery life is pretty decent and it gets the job done. I’m actually buying this second one as a gift for my mom…
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
My Baby Shark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty cool and does a good job cleaning floors. I'm still having a problem figuring certain things out, such as side cleaners, specifying certain rooms and cleaning it. Other than that, love it
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product would buy again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works perfectly can set timers a lot better than the ones that have a mopping feature. This is cleaner definitely happy and recommend.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Noise level
Rated 4 out of 5 stars
I am very pleased.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans great, but could be a bit quieter. Maps the room really well.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Pablo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have two dogs and let me just say this thing is a game changer. Pablo helps me keep up with the dog hair. I honestly was a bit skeptical but then I was like let’s do a black sock test and to my surprise no white dog hair was found. Plus I just program him to go about his cleaning and he does he’s thing.
I would recommend this to a friend - Pros mentioned:Navigation
Rated 4 out of 5 stars
Better than the competition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit does not clean nearly s well as its competitor nor does it have any significant scheduling ability BUT is does not get lost nor stuck every time like its competitor. At least you can depend on it to complete the job even if it is not quite as good.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Navigation
Rated 5 out of 5 stars
Get this no questions asked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum works like a charm. I thought it would struggle as I added new furniture and moved things around but I haven't had any issues. This helps me stay on top of all the hair shed from my longhair cat and the litter that they track around the house. I'm so glad I decided to treat myself to my first robot vacuum. I feel the accomplishment of getting clean floors without having to leave the couch or even be at home.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Amazing for pet hair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really do like this robot for picking up pet hair. It’s really amazing at that. However it doesn’t pick up the small pieces of clay all at litter that gets tracked in the house as good and I would want it to. Still picks it up but there is some litter left in the ground. It doesn’t take too long either to complete the whole house. It does like to run over cords and get stuck but it gets its self out.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Mapping
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it does a good job mapping house is easy cleaning is easy too
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
10/10 shark robot vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have pets this is a must. With 2 dogs always shedding this little buddy helps a lot with keeping the fur off the floor. It actually picks everything up and even leaves the nice little lines/ designs on your rug.
I would recommend this to a friend - Pros mentioned:Runtime
Rated 5 out of 5 stars
Game changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum, it seriously has helped so much. I got a cat and the cat tracks litter everywhere and i was getting tired of vacuuming everyday but this robot vacuum literally has saved me so much time. It sucks everything up super well. I have no complaints i think it was worth the money. I did get it on sale bur i think it is worth the full price tbh
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy maintenance, perfect for busy households
I would recommend this to a friend - Pros mentioned:Navigation
Rated 5 out of 5 stars
Little Robohelper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful little robohelper. Does well even over throw rugs and slightly differing floor elevations. Easy setup and operation. Really helps keep my house clean when I don't have time too.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Excellent cleaning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good at cleaning with excellent mapping, not missing spots. The "spot" clean mode would be more useful with at 6 foot square vrs the fixed 4 foot. Also if idle a few days, it a bit hard to get reconnected to the mobile app.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Mapping
Rated 4 out of 5 stars
It does a great job and I like that you can map
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a good job with mapping and it does well with cleaning. It is quieter than our prior iRobot. The only downsides are that it doesn’t always “see” things that I think it should and I wish you could make smaller areas to avoid.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Gets the job done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done! I have cats and dogs, and the Shark robot vacuum is running 24/7. It is also bag less, so you won’t have to worry about purchasing disposable bags. It comes with a bin that you can empty, and the Shake robot will alert you. AMAZING!
I would recommend this to a friend Rated 5 out of 5 stars
Powerful and Smart Cleaning Solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent robot vacuum! The mapping is super accurate, and the strong suction easily picks up dust and pet hair—even from under furniture. It’s great not having to empty it often, and the Wi-Fi features make it easy to control. Definitely a smart, efficient cleaning helper!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Highly recomended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to setup even for technically challenged seniors like us.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Great Vacuum!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this vacuum to replace our older that quit. My wife loves this vacuum! It does so much more than our old one and is very efficient. It maps the house and efficiently cleans the floors. It will empty when full and go back to cleaning right where it left off. We would definitely recommend.
I would recommend this to a friend Rated 4 out of 5 stars
4 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the holidays, I accidentally broke my sister’s vacuum by not properly cleaning before using it. Unfortunately, it picked up something that caused it to malfunction beyond repair. Wanting to make it right, I decided to replace it with a Shark vacuum. I’ve had positive experiences with Shark products in the past — I personally own several of their electronics and have always found them to be durable and reliable. When I saw that Best Buy was offering a special deal, it made the decision even easier. While I can’t give a full five-star rating since I’m not the one using this particular vacuum, my trust in Shark’s quality leads me to believe it will hold up well for my sister. Based on past experience, I fully expect it to perform reliably, and I’ll continue to consider Shark for future purchases.
I would recommend this to a friend














