Customer Ratings & Reviews

Loving this robo vacuum! I have a husky and a Havanese and it charges quick and I can set it up whenever I want it to clean, it mapped out the room and it gets right to work. Self emptying capability is pretty neat too. It’s easy to just empty the bin out, no need to buy a filter or bag to replace anything.

I have owned a few robot vacuums over the years and I have to say that this one by Shark is worth every penny. it does an excellent job of cleaning my hardwood floors and carpet throughout my apartment, and I love that it empties itself. It is very efficient and does an excellent job every single time.

when it works, it's great. It jams consistently and has all kinds of different error messages. Shark customer service is terrible; Bissel will help fix issues.

If I could give this vacuum a million stars I would. I purchased this vacuum for our downstairs, but I plan to purchase another one for upstairs. Set up was a breeze. We have a dog that constantly sheds and I couldn’t keep up. I was drawn to this because of the mapping and self-emptying features. I run this vacuum daily because it’s fun and new, but I think that’s probably a smart idea if you have a dog that sheds. I will say that if you do deal with shedding, you probably want to empty the bin once a week. The mapping was very impressive and the vacuum mapped my entire 1200sq foot downstairs area in about 8 minutes and was 100% accurate. I love how you can choose the power level of the vacuuming. I also love how I can control when it vacuums from my job, so I can come home to a clean house.

The vacuum works well but needs a little help in the corners. The mapping feature is a great tool for cleaning specific areas that you designate. Overall we are happy wiyh the product.

At first it took a few days i think to learn the wifi and connection to the app it was very finicky but after that and ever since it has done everything its supposed to do! I use it for scheudles and its nice to be able to start it from anywhere. Does a great job and never misses a spot.

I love this vacuum. I previously had the mop and vacuum. The mop broke within a couple months. This one cleans so much better. And the self empty feature is great. I have 2 dogs and a cat, and this keeps the hair to a minimum.

She is awesome. Mapped out the house easily. Simple to send to any or all room. She does go back to charge a few times if she has to do the whole house but always seems to find her way back to where she was to finish the job. Easily goes from hard floor to rugs and carpet.

Love this vacuum. Don’t have to worry about emptying the tray after every vacuum and it doesn’t run over my pug dog that’s to lazy to move out of the way.

My review is based on App features. As an overall cleaning it does a well job. It runs on schedule, returns to base, empties and continues. It goes back to dock and charges. No issues. My disappointment is with the feature of the app. You cannot schedule individual rooms. You cannot have multiple schedules. I currently have a less expensive robot vacuum that has this feature. I’ve had other brands and this is a common feature.

We are really liking our "Baby Shark". It saves us a lot of time. It even surprises my husband how much it picks up when he empties it. We have liked it so much that we even got my husbands mother one. She is enjoying hers as well

I previously had the Matrix non-self emptying which worked amazing I was very happy with it. This one went on sale the self-empting and I decided I would try that one again it is amazing. This little thing cleans so well in between the deep cleans that you do. It gets the corners really well and it does what it's supposed to. I actually bought one for both of my daughters! I love Shark, they make excellent products.

Ok had this for about 3 weeks. Honest review. I give this 4.5 stars. It cleans very well, does what it is intended to do. However, I’ve had connectivity issues from the phone to device and had to reset it twice in the first week of owning it. I also had my modem (xfinity) disconnect and the device needed to be connected manually. A little frustrating at first since I’m still trying to understand the unit. But for $438 (out the door) I expect a unit like this to not have issues like that. In conclusion, it does what I tell it to do. The trash portion is so easy to remove and dump I can’t ask for more. Hope this helps.

This this rocks, picks up a lot and has great features. Honestly has saved my back, and made my bf and me so happy to have clean feet. We have mostly hardwood floors, and it has gotten stuck a few times but now that we know what to look for it has been rocking and rolling everyday on schedule!

Wife loves her clean floors, I love getting nagged less :) Keeps up with our fur children that shed constantly & goes around any of their toys, our shoes. Easy to setup. Wish we bought one sooner.

We have been looking at the robot cleaners the past couple years, I was very Leary of purchasing one due to my English bulldog thinking it was his new toy! My wife and I are very thrilled that you can schedule it different times frames and it’s amazing how much hair and dirt this picks up after a regular vacuum if the house. We would recommend this product to anyone. Go ahead and pull the trigger!

This vacuum is wonderful! I never realized how dirty our house was until we bought this. I love to empty it and see just what all it had picked up that day. I would highly recommend this to anyone and the price point is great! Very easy to use.

Excellent little robot vacuum that gets the job done! The mapping was accurate and it cleaned every surface of my floor. It is quick and relatively quiet. I love the self emptying feature, it makes cleaning simple and easy.

We were able to easily scan our first floor and customize 3 unique areas. We can request cleaning for 1 or many areas. The best part is that the machine automatically empties the dirt into the base every time.

So I’m gonna be honest, it works great when it’s supposed to. We purchased one and it ran fantastic for about to weeks. Then out of no where it started spinning in circles not going anywhere. Reset it, re mapped the house. Etc. nothing fixed it So we returned it as it was clearly broken. Best Buy exchanged no problem, the new one we’ve had for about a month now, it’s been doing perfect. No issues and it really cleans.