Customer Ratings & Reviews

Gets the job done! I have cats and dogs, and the Shark robot vacuum is running 24/7. It is also bag less, so you won’t have to worry about purchasing disposable bags. It comes with a bin that you can empty, and the Shake robot will alert you. AMAZING!

Easy to setup and use. Arrived on time from Best Buy

Great product works perfectly can set timers a lot better than the ones that have a mopping feature. This is cleaner definitely happy and recommend.

If you have pets this is a must. With 2 dogs always shedding this little buddy helps a lot with keeping the fur off the floor. It actually picks everything up and even leaves the nice little lines/ designs on your rug.

My review is based on App features. As an overall cleaning it does a well job. It runs on schedule, returns to base, empties and continues. It goes back to dock and charges. No issues. My disappointment is with the feature of the app. You cannot schedule individual rooms. You cannot have multiple schedules. I currently have a less expensive robot vacuum that has this feature. I’ve had other brands and this is a common feature.

Ok had this for about 3 weeks. Honest review. I give this 4.5 stars. It cleans very well, does what it is intended to do. However, I’ve had connectivity issues from the phone to device and had to reset it twice in the first week of owning it. I also had my modem (xfinity) disconnect and the device needed to be connected manually. A little frustrating at first since I’m still trying to understand the unit. But for $438 (out the door) I expect a unit like this to not have issues like that. In conclusion, it does what I tell it to do. The trash portion is so easy to remove and dump I can’t ask for more. Hope this helps.

when it works, it's great. It jams consistently and has all kinds of different error messages. Shark customer service is terrible; Bissel will help fix issues.

wonderful little robohelper. Does well even over throw rugs and slightly differing floor elevations. Easy setup and operation. Really helps keep my house clean when I don't have time too.

Wife loves her clean floors, I love getting nagged less :) Keeps up with our fur children that shed constantly & goes around any of their toys, our shoes. Easy to setup. Wish we bought one sooner.

This vacuum is wonderful! I never realized how dirty our house was until we bought this. I love to empty it and see just what all it had picked up that day. I would highly recommend this to anyone and the price point is great! Very easy to use.

At first it took a few days i think to learn the wifi and connection to the app it was very finicky but after that and ever since it has done everything its supposed to do! I use it for scheudles and its nice to be able to start it from anywhere. Does a great job and never misses a spot.

Excellent little robot vacuum that gets the job done! The mapping was accurate and it cleaned every surface of my floor. It is quick and relatively quiet. I love the self emptying feature, it makes cleaning simple and easy.

We were able to easily scan our first floor and customize 3 unique areas. We can request cleaning for 1 or many areas. The best part is that the machine automatically empties the dirt into the base every time.

I previously had the Matrix non-self emptying which worked amazing I was very happy with it. This one went on sale the self-empting and I decided I would try that one again it is amazing. This little thing cleans so well in between the deep cleans that you do. It gets the corners really well and it does what it's supposed to. I actually bought one for both of my daughters! I love Shark, they make excellent products.

I have a German Shepard and I was tired of vacuuming dog hair. Always gets the job done.

Love this vacuum. Don’t have to worry about emptying the tray after every vacuum and it doesn’t run over my pug dog that’s to lazy to move out of the way.

So I’m gonna be honest, it works great when it’s supposed to. We purchased one and it ran fantastic for about to weeks. Then out of no where it started spinning in circles not going anywhere. Reset it, re mapped the house. Etc. nothing fixed it So we returned it as it was clearly broken. Best Buy exchanged no problem, the new one we’ve had for about a month now, it’s been doing perfect. No issues and it really cleans.

I love this vacuum. I previously had the mop and vacuum. The mop broke within a couple months. This one cleans so much better. And the self empty feature is great. I have 2 dogs and a cat, and this keeps the hair to a minimum.

Works great! Makes vaccuming daily an easy task as a pet parent.

Traded up from a non mopping model, best decision. Saves so much time.