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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 717 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Matrix Self-Emptying Robot Vacuum, highlighting its excellent cleaning performance, precise home mapping, and extended runtime. Users appreciate its ease of use, strong suction, and convenient self-emptying feature. Some customers have noted concerns regarding the noise level and reliability, while others mentioned the height of the machine and occasional app issues. Overall, the robot vacuum receives positive feedback for its functionality and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 717 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my new robot!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little robot vacuum that gets the job done! The mapping was accurate and it cleaned every surface of my floor. It is quick and relatively quiet. I love the self emptying feature, it makes cleaning simple and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Impressive. Highly recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to easily scan our first floor and customize 3 unique areas. We can request cleaning for 1 or many areas. The best part is that the machine automatically empties the dirt into the base every time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Matrix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the value. Ease of use. Easy set up. Awesome gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    house cleaning just became easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. Mapped out my house very accurately. Just ensure you have everything off the floor cat toys, shoes, pet feeding dishes, etc. it does a complete vacuum of my condo on one battery charge and empties itself when complete.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Chummy is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son talked me into getting this vacuum. I was extremely skeptical that it would not work very well because i have an insane shedding dog, area rugs, hard wood floor and tile flooring. I was wrong. This little vacuum works great as an everyday quick clean, i do run my big vacuum every couple of weeks on the area rugs. Its nice to be able to have my living room/kitchen being vacuumed while I'm doing other things. I don't know how well it would do on thicker carpet, but great for noncarpet and thinner area rugs

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great product !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It knows where to go back to the base and empty itself and then continues its cleaning where it left off. I don’t have to worry about it banging on furniture or walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matrix Shark Self-emptying Robot Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a Shark Robot vacuum and it lasted almost 4 years. It got an Error Code 4 that I could not fix so I bought this new one last month. So far it’s working perfectly and once you have a robot vacuum, it’s hard to go back to manual vacuuming. I only have to do touch ups in some rooms around the edges. I LOVE my Shark Robot vacuum! I wholeheartedly give it a TEN rating!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Incredibly Useful For Pets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a cat and a dog who shed like crazy until I got this vacuum I was constantly having to clean up the fur from hardwood floors then I got this vacuum and I come home and I don’t have to clean anymore except for the upstairs

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little vacuum! Best purchase I’ve bought for my home ever, keeps everything really clean and it was so easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Dirty Harry is a gem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite easy to set up. Does a pretty decent job, but do find it works best if I move chairs, etc. out of the way. Have not had much success with restricting the cleaning area.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I had an Irobot before and the Shark cleans better and longer. I love that it empties itself. I have a dog and it does pick up the dog hair.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Carpet lines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this robot vacuum more and more each day. It has made such a big difference in the amount of pet hair on our floors compared to our old Samsung robot vacuum. This isn’t just a sweeper but a true vacuum with the roller brush which leaves really nice vacuum lines in carpets if you have them. Love that it doesn’t constantly beep when it’s stuck on things, which means I can have it clean rooms like our kitchen and living room while we’re asleep. It’s also very quiet when functioning. The loudest part of the clean cycle is when it returns back to its base and the waste is sucked up into the base. Reminds me of an airplane getting ready for take off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like My Robot Vaccuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. Mine is named Vakoom. It does our whole house only stopping once to charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark is #1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and his wife. They have 3 dogs and 2 cats with a baby on the way. This Shark is amazing. They love it, now I want one.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Love my upgraded “Buster” Shark Matrix

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Shark Matrix. It has different setting of cleaning which is awesome. It was so easy to program it and it mapped the entire house in no time at all. I also love the feature of the No Go Zone as well instead of purchasing those strips to keep the Shark out of areas you don’t want it in. So worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Runtime

    Rated 5 out of 5 stars

    Shark Matrix

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic a real time saver. Easy to operate. After it mapped out our home it went through and cleaned the floors had to stop and recharge then picked up where it left off and finished.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Best and most affordable robot cleaner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had multiple shark products, this one is by far the best and most affordable! I have had this product for about a month and I love it. It maps out your house and you can choose if you want it to clean the entire area or certain areas. I have 2 dogs that she’d like crazy, and this product works great with fur. 100% recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Shark matrix robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum it really is amazing also stays away from stairs and vacuum rug and can step up to my kitchen floor

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Very easy and accurate map

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my recent purchase. It was very easy to setup and get it started. This robot created a map of my house and did a great job on its first clean. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Trust me you need this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this product! 5/5 Easy to program and it saves you a lot of work. I have a dog and I had to sweep every 3 or 4 days but not anymore.

    I would recommend this to a friend