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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 7912 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 7,912 reviews
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    Shark Navigator gets it done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lift-Away deluxe incorporated the features I was looking for with out paying for options I would never use in more expensive models. As an upright I appreciate being able to use on carpet,tile and wood floors with easy transition. The suction is unbelievable. Detaching the canister for cleaning the stairs is a simple and light weight option. The bagless feature is a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thjs vacuum, its light weight and has great suction on hard floors as well as carpet. Very pleased with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Powerful and Lightweight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and lightweight vacuum. The light weight is nice for both standard rolling vacuuming and for detached cannister vacuuming.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Cord length

    Rated 1 out of 5 stars

    Downgraded in every way from my previous model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of us are all always saying that we cannot understand why, in this age of massive technological advancement, we can't find machines that are made well and make sense. Form, function, durability. We KNOW these are within our grasp. Yet, I believe that, when designing this newer model of Shark Navigator, the team of engineers and designers sat around a table and said, "How can we make this WORSE than it was?" And they did. 1. "Let's shorten the cord, so it can't cover the entire 750 sq. level of a house...like it used to." 2. "Let's make the hose short AND tight, so it breaks the user's back (I have a Siberian Husky, so I use the hose a lot. And I'm 5'2, so almost any length of hose should not be a problem). 3. "Let's make the head narrower than the before, so it can't cover as much ground at a time as it used it." 4. "Let's make the nozzle fatter so it can't easily fit under furniture that it used to AND let's place the (2 only - not even a brush head) attachments in such a place that the nozzle REALLY can't get under anything" -- oh my gosh, this is one so annoying. 5. "Let's make it so there's no easy way to grasp the nozzle to remove it from the base, when it was an easy one-touch process previously." It hurts my hand every time I remove it (during the multiple times per cleaning: Siberian Husky). 6. "Let's also make removal of the canister complicated and require 2 hands to do it, rather than the one-handed easy removal of the past...AND how about make it so that large clumps of Husky hair get wedged in the very ill-designed canister, so the user needs to reach into that mess and pull it out E V E R Y T I M E she empties the canister?" 7. "Then, once it's emptied and she goes to put it back on the machine, she'll love it when she sees dust all over the outside rim!" See? Better! I can give this vacuum one single half-compliment. Suction is good. So good, that a thin rug that my previous vacuum ran over effectively and with no problem, now gets sucked up and causes the brush roll to stop. So I can only vacuum in the forward direction on this rug, and pick up the vacuum and place it back on the rug to do the next swipe. Sheesh. As for Best Buy's policies...a return policy is a return policy. But because I bought this vacuum during the Christmas season and was too busy to vacuum and had my daughter do it, I did not realize until yesterday, ONE day past the return-by date, that this vacuum was a complete waste of money. Many retailers extend their Christmastime return-by dates, but not this one. I am stuck with a vacuum that shouldn't have made it to market. I suggest you continue your vacuum search elsewhere.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi David,

      Thank you for sharing your detailed feedback about the Shark Navigator Lift-Away Deluxe Upright Vacuum. We’re truly sorry to hear that this model hasn’t met your expectations and that it’s caused frustration in several areas, from the design changes to usability challenges. Your thorough review highlights important areas where we can improve, and we deeply value your input.

      Your concerns about the shorter cord, hose length, attachment placement, and the changes to the canister design have been noted, and we will ensure they’re shared with our product development team for consideration in future models. We also recognize how challenging it must be to manage these issues in a home with a Siberian Husky, where performance and efficiency are crucial.

      While we’re glad to hear the vacuum’s suction is performing well, we regret that this feature has also presented challenges with certain rugs. If you’re open to exploring options to make your vacuuming experience more manageable—whether through troubleshooting, tips for usage, or discussing other Shark models better suited for your needs—please don’t hesitate to contact us at 1-855-427-5127. Our team would love to assist you further.

      We’re committed to ensuring your satisfaction and sincerely apologize that this experience fell short. Thank you for your honest feedback, and we hope we can support you in finding a better solution.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Best Vacuum Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived on-time and packaging was very good. Directions were easy to understand and I had it up and running in less than 30 minutes. Suction is very strong no matter what attachment you use and it really gets everything out of the carpet and off the floor! Wish I was able to get one sooner and thank you for reducing the price as much as you did so it was affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best vacuum out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Shark Navigator vacuum. This is my second one because my puppy chewed through the cord on my other one. I wouldn’t even consider buying another brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 4 out of 5 stars

    Great Lightweight Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother who needs a lightweight vacuum so she can move it around easy. The vacuum is great it picks up great, is lightweight, and using attachments are easy to switch back and forth. The only reason I didn't give it 5 stars is because it is so lightweight that it tips over way to easy. You have to hold on to vacuum while using long hose when attached or the vacuum will tip over. Or you can use it by carrying the canister by itself. Overall great vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Shark Navigator lift away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pluses: It has great suction, excellent maneuverability, and the dust bin holds a lot too. Works well on carpet and hard surfaces.With the power switch flipped to carpet, it almost feels self propelled. Minuses: Wish it had better tools, and the cord is much shorter than the Shark it replaced and it seems that the cord is always in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction best vacuum over all easy to use and empty light weight with attachments

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    Don't be afraid of this Shark!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark is amazing! Our old vacuum was a dyson and this just out performs it. This thing could suck grass off dirt!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Excellent vacuum!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of use and power are impressive, but the amount of 'stuff' the first use collected was even more impressive. Going from hard floors to carpet and adjusting the strength of the suction are great attributes of this unit. Excellent price, too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worls great and at a great value! Lots of people say the cord is short but i think its pretty average for corded vacuums.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    good vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum replaces an old kenmore canister that was great. This vacuum is easy to use and effective for the price. It cleans the carpets well. There are a few drawbacks: the cord is not very long and does not retract. Even when you use the hose, it is not low enough to fit all the way under the bed. For the price I would get it again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Shock Dellixe vacuum.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic section for rugs, you have to open the air vow a little so far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    This vacuum is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a Hoover and was astounded (and maybe a little embarrassed!) to see how much dirt, pet hair, etc was in my carpet when I started using my new Shark. I really like this vacuum. It handles well and is light weight to use. It is a little smaller than my prior cleaner and I may upgrade to the larger Shark when my daughter needs a vacuum for her college apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Performance, Suction

    Rated 4 out of 5 stars

    Exactly what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this vacuum for over a year. Its been great with kids and 5 dogs. Picks up everything under the sun. My biggest issue is even when everything is cleaned and emptied the front filter will pop off, this is an issue for me. Other than this con i would recommend to all, better for carpet than tile or wood floors. It will work on all flooring types but does leave behind small dust or sand on non carpet surfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Shark Vacum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this vacuum cleaner. It does what so many other vacums ive had couldn’t do. Love love love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the power of this vacuum! It’s awesome! Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    very good vacuum cleaner for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specifications on this Shark Navigator model vacuum cleaner are virtually the same as their MUCH more expensive Rotator models (which cost as much as TWICE the price of this model). Lightweight, strong suction, intuitive controls, well placed power button, bagless. With what I saved on this model compared to very similar but more expensive Shark models, I bought Best Buy's four year "we fix it or give you a new one" warranty. BB, you need to tout your excellent warranty coverage (albeit extra cost) vs. Amazon's aggravating "package it up and mail it back" warranty coverage!

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Great for pet hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this vacuum! Suction is great. I have multiple cats and dogs and it works like a charm on pet hair. Easy to use and lightweight. Only complaint is the cord could be longer and should include an extension wand.

    I would recommend this to a friend
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