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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 7913 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 7,913 reviews
  • Pros mentioned:
    Suction

    Rated 1 out of 5 stars

    Broke after 3 weeks. NO RETURNS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction was good for 3 weeks. After 3 weeks, the vacuum broke. I called best buy to see if I can return it and they said no. They said their return policy is 15 days. Then they told me to call the company and they also said they won't accept it as a return. It only worked well for 3 weeks! That's it. Make sure you don't buy this vacuum. If you do buy a vacuum, make sure you buy it from a place that has a longer, more reasonable and understanding return policy. Definitely will not be buying electronics from Best buy again.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,
      Thank you for your feedback on the NV360. We understand how discouraging it can feel when a unit stops performing the way it should after such a short time, especially when you’ve already tried working through return options. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future. If you’d like help getting the suction issue resolved, please give our support team a call at 1‑855‑427‑5127, Monday–Friday 9 a.m.–9 p.m. ET | Saturday 9 a.m.–6 p.m. ET. They’ll be happy to assist.
      Best Regards,
      Shark Clean

  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Beats a Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pet hair Dyson broke and no one would fix it. I bought this at a fraction of the price and it's even better. More lightweight and better attachments. Easy to clean and picks up all the fur!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything expected a vacume to do... especially at the price point

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good corded vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to put together. I used to own an expensive cordless that blew up when my son surprised us when we went away and cleaned his room. We went to a middle of the road corded one this time. We have wood floors, tiles and a few throw rugs. Very easily maneuverable and to do stairs. Love the attachments. And the suction power is awesome. I guess the only thing I don't like is that there are two attachments that don't go on the vacuum until you use them. We have to find a place to put them while not in use. I'll probably never use them because of that.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Out with the old in with the new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum - we replaced our old one with this newer model and it works great and works like it should. We've come to like Shark products as they are reliable and consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Weight

    Rated 5 out of 5 stars

    The best vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the best vacuum I have ever owned. It is lightweight, very versatile and it cleans my carpets like no other vacuum that I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Weight

    Rated 5 out of 5 stars

    Does the job and it is light.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this vacuum for a week. Nonetheless, it does a great job on floors and carpet. It also is considerably lighter than the Shark duo lift away. The vacuum equivalently.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Quick and Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a quick replacement vacuum and for the money, its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction easy to use for my daily cleaning i have pets so it gets up my pets hair easlily in one pass

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Nav lift away deluxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handle pivot control interface is improved over our prior used version. However I miss the longer cord and tube extensions. The brush handle pivots but still seems awkward to me. The new vacuum clearly has more suction power.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 4 out of 5 stars

    Great suction out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it at a sale price and it seems to have good suction. It is bagless and seems easy to empty. It is also relatively light. My wife says that she can easily use the device, unlike our last cleaner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I own a Dyson but my family loves the Shark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After moving to Marquette, I've been reminded quite a bit that our Dyson is showing its age. Twice the house with mostly carpeting was a big refrain. I agreed figuring the stairs would have my family eager to return the shark for a cordless Dyson. I was wrong. Happily wrong. Don't get me wrong; I'm still a Dyson Guy, seeing chores done quickly and done right the first time is what counts. The Shark is quiet. The Shark is Powerful. Picking up pet hair & dander with ease. A fine addition to keep our new home looking tip top

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Cord length, Size

    Rated 3 out of 5 stars

    Slightly disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the suction was good and I get very excited when I purchase a new vacuum I was very disappointed in the small canister and short power cord. I have 3 dogs and vacuum daily but I have to change the plug 3 times vacuuming my downstairs and change the canister at least twice. Which is a good thing that it is sucking up dog hair and debris, but a pain in the butt to keep stopping while I’m trying to clean. So if you’re ok with a cord that is not real long and a smaller canister then this vacuum will be great for you!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Super lightweight!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light and super powerful! The component build and attachments make vacuuming stair a breeze. Container is not too dusty while emptying

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Best Vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the best when it comes to pet hair and hard wood floors never misses easy transition between carpet and wood flooring. Easy cleaning when it's full no fuss

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum this things cleans so well it never seems to lose power and really extracts grime from the carpets

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many vacum cleaners through out the years, but none like my Shark.It nearly navigates by itself and is the most powerful vacum I've had. I love the ease with which I'm able to convert it into a hand held vacum to do my stairs. The extending hose attachement for getting under furniture is awesome. It is easy to clean and maintain, my only complaint is that some of the attachements are bulky and a little difficult to store on the Shark.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Performance

    Rated 5 out of 5 stars

    Does a great job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this vacuum for a while now and it really does do an excellent job! I’ve owned Dyson in the past and I’d say I’m just as happy with this Shark product but at a much more affordable price. The vacuum does have a bit of a swivel to it to make it easier to corner and that took a bit of getting used to. I really enjoy that feature now. I’ve used it on both carpet and hardwood floors. It does a great job on both! Definitely worth the money and a great alternative to some of the higher priced companies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    very good machine for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent suction; picks up all of my cat's hair who is a shedder! easy to take off handle and do my stairs as well. Cord is a bit of a pain as it does not stay of the clip.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very much! It’s light, picks up good and is not very loud. I have a more expensive Shark, bit it is heavy. This one is easier to use.

    I would recommend this to a friend
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