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Customer Ratings & Reviews

Shark - Navigator Lift-Away Zero-M Speed Upright Vacuum - Red Peony-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 153 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-5 of 5 Reviews
  • Rating: 3 out of 5 stars

    Could be better...

    Posted
    Justin
    • Tech Insider NetworkTech Insider Network

    To start this is not our first Shark Vacuum so I would like to compare this one to that model which is the Shark AX951. The new ZU562 model seems to share a good amount of features with that model however has some major drawbacks not only to that model but other vacuums in general. In the box you get the typical Vacuum itself with a few different heads to help with cleaning other surfaces that are not on the ground. This is normal for most vacuums these days. Also this one comes with the manual but lacks a carrying bag like the AX951 came with. Setting this unit up takes all of a few minutes which is great! Now getting straight into the performance of the ZU562 it works fairly well but with several drawbacks. As soon I starting using the vacuum I noticed the head or beater bar of this vacuum is VERY loud. Its almost so bad you might think something was wrong. After doing the floors for a while I noticed that the cord seemed stuck, well I figured out the cord is 5 feet shorter than our Shark AX951. This length was just enough to require moving the cord one additional time through the house. Not a big deal but another drawback nonetheless. The actual suction of the ZU562 is very good and on par with our older Shark. The canister contained quite a bit of hair and dirt but it also seemed to have more fuzz from the carpet than our other Shark picks up which makes me wonder if the different style brush is so good its tearing the carpet up as well. After doing an area with lots of longer hair I flipped the vacuum over and still found a few strands of hair wrapped around the brush. Not a big deal since it was easily pulled off but not as the vacuum advertises. Using the unit without the head is very easy because it is very lightweight! Stairs or whatever are easily done with the air powered spinning brush. One thing I noticed while using the vacuum in its normal up write position is the head lacks any form of lighting. To me this was a another major flaw. Lastly, the connector on the hose that secures the hose to the handle (Keeps it out of the way) does not stay in the hole well at all. I find it falls out with the smallest bumps to the hose. Overall the unit works fine but the missing features or inadequate aspects of this vacuum are very disappointing to see from Shark since our last vacuum was of much better quality although at a higher price. Pros: - Plenty of suction/picks up almost everything - Lightweight Cons: - No "headlights" on head of vacuum - Short Cord - Head is VERY loud when brush is spinning, motor itself is quiet. - Hose clip which secures hose to handle barely works - Switch to turn vacuum on and off is not on handle. Requires you to bend slightly For the price maybe these features are not realistic but the features that are here should work better. Vacuum itself works great but comes at a cost of noise, no lighting on the vacuum, a shorter cord. I would recommend checking out some of Sharks slightly more expensive models that seem to fix all of the downfalls of this vacuum.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It’s okay!

    Posted
    Kelli
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I gave this 3 stars cause of the hair that gets wrapped around the roller. It said on the box that it wouldn’t wrap around it. Unfortunately it does and I have to spend time cleaning it off after a couple of uses.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but not great

    Posted
    Cobby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Liftaway is somewhat useful but trade-off is very short hose. Still requires some manual dog hair removal after several uses for Great Pyrenees hair. Not sure it cleans as well as the Navigator I had before.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Going back..

    Posted
    Love2shop
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I love my shark products, however I will be going back to the blue lift away as I feel like I got more suction. Maybe my current red lift away is defective but I am going back to the blue.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Cool vacuum

    Posted
    Chie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Everything is great except the handle is to big and painful to grasp

    I would recommend this to a friend