Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $55.99
Clearance
The comparable value price is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the Navigator Pet Upright Vacuum's powerful suction and ease of use, finding it lightweight and effective at removing pet hair. Many appreciate its strong performance and well-designed attachments. However, some customers note that the cord length could be longer and that the vacuum can be noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,649 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another Shark vacuum before this for many years and LOVED it. Then I saw the new self-cleaning roller for hair and had to have it! (The old one was starting to go out anyway.) Used it a few times since I purchased it and it is wonderful! Easy to use and the roller works great! So glad I decided to finally get it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    No more tangles

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first real vacuum. I’ve brought several stick style cheaper vacuums over the year, but it never lasts. Wife’s hair gets all wrapped around and the rollers all stop working. But not this guy it picks up everything with no tangled

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it very easy to use and a lot of attachment.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Shark Navigator - good suction

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Shark Navigator has been great with great sunction, picking up dog AND human hair. I would recommend! the vacuum itself goes down further than you would think making it easy to fit under tables, chairs etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pickup Easy to empty No tangles in the brush

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Shark products are amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this vacuum during CyberWeek for a GREAT deal and turned out to be one of the best deals we have ever gotten. This vacuum works really well as it was bought to help with all the dog hairs. Does ana amazing job and all the extra accessories helps to do stairsand small areas you can't get with normal vacuuming.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 4 out of 5 stars

    Great vaccum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the lightness, large capacity, and suction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is pretty easy to use. I use it to vacuum mostly every thing. It’s easy to use with the hose as well. I rate it at a 4 because it stopped working after a couple of months. It would just turn on and sounded very bad but not get anything. The company replaced it for no charge. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turned in my dyson animal for this. It was sooooo worth it !!! my dyson absolutely sucked the suction was horrible n the battery life sucked waste of $600 I will never go cordless again...this shark vacuum was so much cheaper n it does a way better job could not be more happier

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Good vacuum for pet owners

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 2 German shepherds and they leave a lot of hair everywhere and was doing a lot of research and read that this vacuum had really good reviews and I went ahead and bought and was very happy to see that the results are true .

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 3 out of 5 stars

    Don't like the swivel.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this vacuum except that the roller brush isn't as effective as my old cheaper vacuum, and the swivel head makes it very difficult to control. The suction is good, though, and I appreciate the lighter weight.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Good vacuum cleaner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the durability and the great work that this vacuum cleaner gives us at our home it does give rid of our pet hair that's a never-ending battle to clean up but it was a little pricey but overall a great vacuum cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is excellent. The roller is self cleaning and it picks up very fine particles out of our carpet. It can be a little challenging to maneuver at times, but at half the price of a Dyson, with similar performance, it's an acceptable tradeoff. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Would Buy Again

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all great vacuum, i love that i can hit high pile carpet, go to kitchen hard floors, them to the little throw rugs that would normally get sucked up in any other vac. This one has suction adjustment so that never happens.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    self gift

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so i decided to get this for myself for xmas and i loved it. I have 2 dogs and 1 kitty, this vacuum works like a charm it picks up evey hair and mess that they made... Also it works great for dust and my allergies have cleared up a bit more ever since i got this vacuum. LOVE IT

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 4 out of 5 stars

    Good Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, easy to assemble. Good suction. Lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 3 out of 5 stars

    Strong suction, but heavy & hard to steer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has strong suction, but it is relatively heavy, and the swivel directional control is a bit squirelly, meaning it turns a bit too easily & sharply (oversteer), so it is a little bit harder to control exactly where you want to go.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Hair free roller!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it a try after years of disassembling my Dyson to pull my wife's insane amounts of hair out of the roller. After a month of vacuuming, I haven't had to remove a single hair from the roller! Thank you, Shark!!! (It also does a great job of picking things up, if that's important to you)

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Suction is great. 4 stars are for the quality and accessories. They give you 2 but only enough space for 1 on the vaccum so you're left with one in the drawer. Seems like an easy fix. The quality is suspect and we'll see how it holds up. Plastic creaks and I feel I have to be very careful with it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Shark replaces dyson

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several months of regular use, very happy with this vacuum. It replaced a dyson and this Shark vacuum outperforms the dyson. Cleaning out the container is more cumbersome but otherwise very happy.

    I would recommend this to a friend