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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1649 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the Navigator Pet Upright Vacuum's powerful suction and ease of use, finding it lightweight and effective at removing pet hair. Many appreciate its strong performance and well-designed attachments. However, some customers note that the cord length could be longer and that the vacuum can be noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,649 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles well and lightweight enough not to make you exhausted using it. But it’s great at picking up whatever’s on your floor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great vacuum at a great price. I've used Shark vacuums for most of my adult life and this one is my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A good vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this vacuum my only complaint is that it is a bit light on suction. But on the positive side it is super easy to clean if something gets stuck in it.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Excellent with Pet Hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this a few weeks ago because we have several long-haired cats. So far works it works very well on pet hair.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this vacuum honestly lol!! It does an amazing job of picking up stuff off of my floor where my dogs are constantly tracking dirt in. Definitely glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upper cord wrap is fairly loosE. Other than that it’s been pretty easy to put together and use. With vacuum cleaners you generally have to wait at least a year to see if it survives.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this vacuum after my old dyson bit the dust, works just as good as my old dyson but at a much more reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Amazing Vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used to have a Bissel vacuum. When we used our new Shark after using the bissel it picked up even more dust and dirt than the other vacuum did. It works very well! We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Vacuum Ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Shark. It works so well. Better than every other vacuum I have owned and has lasted longer too.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    works great on pet hair!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really picks up all of my dogs hair whether it be on carpet or hardwood. love the settings to be able to change between hardwood and carpet!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum! Easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Upgraded from Bissell pet vacuum and this one suctions way more and powerful and the carpet mode doesn’t get many thing tangled and easy to empty!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The Navigator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love this shark navigator. So much lighter than the older models. It thoroughly cleans the carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    It’s awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. It’s amazing for dog hair, The dog hair is the reason I bought it, The brush Is self cleaning. It’s awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Bill Malarski

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong vacuum. Nimble head allows easy navigation in tight spaces. Options for hard and carpeted floors. Only negative is there are four accessory tools and three pegs?

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It is fairly noisy, but most vacuum cleaners are probably just as load. The width of the vacuum brushroll is a little smaller than the last vacuum that we had.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum yet!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife was very impressed with the power of this vacuum. First time used in the carpet it got a loooooooot of dust and pet hair. Its been great so far. Really happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Excellent Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum. Dog hair not longer sticks to the rollers. If I had to gig it for anything, its not having a place to store the third tool.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great cleaning at a value price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction and the roller cleans themselves very well. I have two cats and two dogs. This vacuum clears much better than the Bissell I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    SUCKS IN A GOOD WAY!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really surprised on how great the vacuum worked over my old Hoover. Was a little hesitant spending so much on a vacuum. But with it being on sale was totally worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Cord length

    Rated 1 out of 5 stars

    Annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this. Brought it home and used it and I’m not happy with it it all. Cheap quality compared to the last shark that I had. Even the switch to turn it on is cheap. I wouldn’t have cared about that at all until I realized this self cleaning brush thing is an absolute joke. I’ve never had an issue like this.... I went over a SMALL bite size dog food kibble and it just gets stuck flapping around in the roller. I figured it was a freak thing so I pulled out the kibble and kept vacuuming. First time using it, I had to turn it off and get things unstuck from the brush roller 6 times. My last shark vacuum didn’t have this problem and it’s annoying as can be. The suction is great which is expected from a shark and I’m bummed that after reading those reviews and researching it, that it’s been a total flop for me. Starting to think most of the good reviews are from people who are paid to leave good reviews because there’s no way that someone could give this thing 5 stars. I want to return this thing right now BUT it’s been used and has dog hair in it. So now I’m stuck with this annoying vacuum that feels cheap, has a shorter cord and also tops over every time you try and use the hand tool. Cheap cheap cheap. Don’t buy it unless you wanna be picking little things out of the “self cleaning roller” every 3 minutes.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for your feedback. We are sorry to hear that this vacuum is not meeting your initial expectations. We would like to inform you that the Zero-M™ technology will remove hair wrapped around the brush roller over time as you clean. Hair will make its way off and to the dust cup as the brush roller spins while you vacuum. By running the vacuum for a longer period of time, we are confident over time you will see the benefits of Zero-M™ technology. When using the vacuum for above floor cleaning, we recommend holding the handle, on top of the dust cup, with one hand, while you clean with the other. If you have any other questions, our product specialists are available at 877-581-7375, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.