Customer Ratings & Reviews
- Model:
- ZU62
- |
- SKU:
- 6359270
Customer reviews
Rating 4.5 out of 5 stars with 1649 reviews
(1,649 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Navigator Pet Upright Vacuum's powerful suction and ease of use, finding it lightweight and effective at removing pet hair. Many appreciate its strong performance and well-designed attachments. However, some customers note that the cord length could be longer and that the vacuum can be noisy during operation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing has power! It will suck up everything in its path. Well worth the money.
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Cord length
Rated 1 out of 5 stars
Annoying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased this. Brought it home and used it and I’m not happy with it it all. Cheap quality compared to the last shark that I had. Even the switch to turn it on is cheap. I wouldn’t have cared about that at all until I realized this self cleaning brush thing is an absolute joke. I’ve never had an issue like this.... I went over a SMALL bite size dog food kibble and it just gets stuck flapping around in the roller. I figured it was a freak thing so I pulled out the kibble and kept vacuuming. First time using it, I had to turn it off and get things unstuck from the brush roller 6 times. My last shark vacuum didn’t have this problem and it’s annoying as can be. The suction is great which is expected from a shark and I’m bummed that after reading those reviews and researching it, that it’s been a total flop for me. Starting to think most of the good reviews are from people who are paid to leave good reviews because there’s no way that someone could give this thing 5 stars. I want to return this thing right now BUT it’s been used and has dog hair in it. So now I’m stuck with this annoying vacuum that feels cheap, has a shorter cord and also tops over every time you try and use the hand tool. Cheap cheap cheap. Don’t buy it unless you wanna be picking little things out of the “self cleaning roller” every 3 minutes.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for your feedback. We are sorry to hear that this vacuum is not meeting your initial expectations. We would like to inform you that the Zero-M™ technology will remove hair wrapped around the brush roller over time as you clean. Hair will make its way off and to the dust cup as the brush roller spins while you vacuum. By running the vacuum for a longer period of time, we are confident over time you will see the benefits of Zero-M™ technology. When using the vacuum for above floor cleaning, we recommend holding the handle, on top of the dust cup, with one hand, while you clean with the other. If you have any other questions, our product specialists are available at 877-581-7375, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
- Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the quietest vacuum I’ve ever owned. It maneuvers easily while cleaning and has great suction power.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this vacuum. I have dogs and a parrot and it works amazingly well on pet hair pickup and parrot food pickup.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Love this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving the vacuum and wonder how other companies are still in business. Everyone should try a Shark. Animal hair doesn’t stand a chance against this thing.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Awesome vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because a newly purchased romba made me realize our previous vacuum wasn’t working like it should. It works great.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
gets the dog hair up
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I compared all kinds of vacuums to clean up after 3 furry dogs. This one is great, no complaints.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Very efficient for picking up dog hair as we have two dogs that shed a lot.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Amazing job
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an awesome vacuum cleaner. It goes great on getting dog hair off hardwood floors and rugs.
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
Pretty good Vacuum.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this specifically because every other vacuum tangles with hair. So far, this hasn't. I would recommend this vacuum if you need something that has decent suction, and doesn't tangle!
I would recommend this to a friend Rated 5 out of 5 stars
Powerful and Convenient
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful vacuum that never gets stuck with pet hair. Love the swivel head and options to switch between hard floors and carpet with a single button.
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
nice and does the job
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this has been a life saver with my dogs there hair sticks to everything and this vacumm has great suction and works on carpet and hardwood floor a must have with pets
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best Vacuum Out There
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works amazing, easy to use, and it gets the job done the first time. By far my favorite vacuum I have ever owned.
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Gets a little used to maneuver around corners. Like that hair doesn’t get wrapped around the brushes like other vacuums always do. Will def buy this brand again
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Shark and I'm impressed. I decided to purchase due to the brunch auto detangling brush. It performs well and I have no complaints. Glad I made the choice
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Lightweight!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time buying and using a Shark. It is extremely lightweight. It does not roll as easy as a Dyson, but it certainly does the same job.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great for pets
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum did a heck of a lot better then I thought is was going to. I have 4 pets and it pulls all the hair out of the carpets with ease.
I would recommend this to a friend - Cons mentioned:Cord length
Rated 2 out of 5 stars
Updated models are not always better.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little background: I vacuum our home every day due to having two dogs and a child with respiratory issues. I was a big Dyson fan until I tried a Shark and have been a convert ever since. I purchased this to replace an older Shark vacuum but immediately noticed this model is made with much cheaper materials. Additionally, for cost saving, they moved the controls to the body instead of keeping them on the handle. They also substantially shortened the cord. The tangle free roller is a positive, however with so many comparative drawbacks I cannot recommend this model. The older models do not have the tangle free roller, but they have longer cords, better controls, LED lighting and are simply built better. I hope this helps in your decision.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .We would like to thank you for sharing your review. We are sorry to hear that your vacuum is not working as expected. We are always looking for ways to improve our products. If you have any other questions or concerns, our product specialists are available at 1-877-581-7375 Mon.-Fri. 10 a.m.- 7 p.m. ET, Sat. 9 a.m.-6 p.m. ET
- Pros mentioned:Suction
Rated 4 out of 5 stars
Great vacuum for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum for the price. Zero M technology is a wonderful addition to this vacuum. On the down side, thee is only storage for two of the three attachments that come with the cleaner.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Excellent machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two labs in the drop a lot of hair on the carpet. It was amazing how much hair this machine got up in just one vacuuming. We love this vacuum cleaner
I would recommend this to a friend




