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Customer Ratings & Reviews

Your price for this item is $55.99
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Customer reviews

Rating 4.5 out of 5 stars with 1649 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the Navigator Pet Upright Vacuum's powerful suction and ease of use, finding it lightweight and effective at removing pet hair. Many appreciate its strong performance and well-designed attachments. However, some customers note that the cord length could be longer and that the vacuum can be noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,649 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark Brand thumbs up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always like Shark brand and this is no exception. Easy to put together. Only thing I couldn't figure out is where to put the extra attachments. Brochure wasn't very specific.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beast Mode

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. Outperforms my Dyson. The hose that it comes with is easy to detach and makes it very easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for what was needed for the house. Love this vacuum so much. Cleans my house so much better since I have 4 dogs. Cleans up the hairs amazing on a weekly basis.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 4 out of 5 stars

    Quiet/Clean

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vaccum. I had a shark years ago and the hose seemed to have been dry rotted broke in 5 different places in less than 8 months. Shark Customer Service offered no help. So switched to a Hoover. I hated the vaccum cleaner. I had it for tree years and it just didn't hold up. It was very heavy. So, I brought it back for repairs with Best Buys great service plan. They didn't have a Hoover I liked so I was able to choose a replacement. I am back with Shark. This vacuum is super quiet and has great suction. It isn't heavy and the cord placement is on the side so I am not stepping on the cord coming out of the back!!! As long as there is a Best Buy I will purchase all my electronic equipment through them. Thanks for making life easy.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    No more cutting hair from brush roller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hair is roughly 2.5 feet long and I have a cat. The self-cleaning brushroll was not available when I purchased my last Shark vacuum (powered lift away). After each room of 5 rooms I vacuumed with my old vac , I would have to cut the hair out of the roller with a utilty knife. I have been using the Shark Navigator Self-Cleaning Brushroll Pet Upright Vacuum for approximately a month now. I have yet to need the utility knife. Additionally, most of the attachments for Shark seem to be compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Review of shark

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! It works on all my floor types and gets all the dog hair off the floor! I would highly recommend to this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    Awesome vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to operate on stairs. Strong suction and picks up dirt on various surfaces. Easy to empty dirt from container. Love that dog hair doesn't get tangled in roller.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works so much better than my other vacuum super good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice vacuum. Good suction. Light weight. Easy to use. I would recommend. Make sure you buy the extra warranty. If the vacuum stops working, Best Buy will replace it!

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Nice lightweight vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice lightweight vacuum that does a great job. It provides great suction and is easy to empty. The only thing I would like better is if the cord was longer. It almost certainly needs an extension cord.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for entire house. Gets all the narrow places that you are unable to get with normal vacuum. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great if you have pets

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum! Picked up all the dog hair out of our area rug. We didn't have issue with the odor until recently. We are replacing the filter and hope that takes care of it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Affordable Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after the old Dyson died looking for something affordable an that worked great, really good for pet hair, doesn't wrap around the brush roll, and has super good suction.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Powerful even with two dogs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than our Dyson did. Lighter smaller and great suction. No problems with the self cleaning beater bar working properly

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Shark is the best brand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st time owning a Shark. I am not disappointed. Has great cleaning features and a good suction while vacuuming.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love this vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great. I love that you can clean the filters. Great suction and the brush roll cleans itself so no more cleaning off hair or threads.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so strong I believe that I just brought a 3rd world country into my apartment via my carpet. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shark works great and never has an issue picking up our labs dog hairs on our hardwood or carpet. Definitely worth it and highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    GREAT VACCUM!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thing about a month ago. I have very long hair and I have one cat. This vacuum does an outstanding job! I use it almost daily. I love the fact I can vacuum hardwood floor in my kitchen, as well as the mud room. Before purchasing this I was looking at the newest Dyson. I decided to go with shark navigator pet pro because the video reviews were awesome and the shark is half the price. I have not had any problems out of this vacuum. Also it has a self cleaning brush roll, So you never have to take the time to clean it and cut the hair tangled up around the brush roll. Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Great lightweight vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has great airflow/suction power and picks up more of my dog's pet hair than my previous Bissell vacuum. It is very lightweight and the attachments are wonderful too!

    I would recommend this to a friend
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