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Customer Ratings & Reviews

Your price for this item is $55.99
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The comparable value price is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the Navigator Pet Upright Vacuum's powerful suction and ease of use, finding it lightweight and effective at removing pet hair. Many appreciate its strong performance and well-designed attachments. However, some customers note that the cord length could be longer and that the vacuum can be noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,649 reviews
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this vacuum! It does such a good job of picking up everything on my floor and it genuinely makes me excited to vacuum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great vacuum. The only problem I have is it says hair free brush and hair still clogs the beater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the double roller, and HIPPA filter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the HIPPA filter. I have a lot of allergies, and the filter helps to keep the pollen/dust down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum cleaner. Would recommend to buy

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 1 out of 5 stars

    Maybe it's me, maybe it's the vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could like this vacuum and other Shark vacuums. The features they have are pretty unique and useful. However, this vaccum seems to have a problem with it's suction motors. I tried two units and they both worked really well (compared to the $50 vacuums I've used my entire life) for about 15 minutes, at which point the first unit overheated and the suction motor turned off. I let sit and cool off for the 45 minutes listed in the manual. I tried to turn it and the suction motor still wouldn't turn on. I let it sit for another hour and a half (at which point I had finished vacuuming with my old vacuum) and it turned on, ran for about 5 minutes and then the overheat cutoff activated again. So I exchanged the vacuum thinking it was defective. The second unit did the exact same thing. I was never able to even finish vacuuming one room with this vacuum, which is pretty sad if you ask me. I bit the bullet and exchanged it for a Dyson Ball Animal 2 and have not been disappointed.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      We are extremely sorry to hear that your vacuum did not work as intended. We hope that you decide to try Shark again. If you have any questions, our product specialists are available at 877-581-7375, Mon.-Fri. 9 a.m.-9 p.m. ET | Sat. 9 a.m.-6 p.m. ET.

  • Rated 5 out of 5 stars

    Shark Vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it pick up dirt dog hair plus it works on tile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good vacuum so far. I like the larger canister.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought as a gift for my daughter when she moved into her new home. She said she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of strength, and it is light I like it very much it was a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Navigator Self-Cleaning Brushroll works GREAT for the Pet hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great.....................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum at a reasonable price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, picks up anything we throw at it. Replaced an older model we had and will continue to ise Shark vacuums.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Not as good as my old pet shark vaccuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a Pet pro vaccuum is sucks, even on the hardwood it takes a lot to pick up stuff and have to use it on the carpet setting. On carpet it barely pulls off the pet hair... the self cleaning roll never gets clogged so that the feature that I enjoy most about this but it’s really not good for pet hair at all or any none carpet surfaces

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum. Does hardwood and carpets!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful vacuum. Would totally buy again. Does carpet and the hardwood - does not clog at all. Perfect for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and the wife is in love with itThe detachable handle works great when cleaning the stairs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum at a better price then the other big brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great housewarming gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son’s girlfriend loved it and said worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mobility

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight, nice mobility love it- good to use around the house instead of a heavy duty vacuum cleaner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shark navigator vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shark navigator vacuum cleans and picks up all the lint and dirt in a one sweep effort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. A Best Buy representative recommended it to us and we are very very pleased.

    I would recommend this to a friend