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Customer Ratings & Reviews

Your price for this item is $55.99
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The comparable value price is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 1649 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the Navigator Pet Upright Vacuum's powerful suction and ease of use, finding it lightweight and effective at removing pet hair. Many appreciate its strong performance and well-designed attachments. However, some customers note that the cord length could be longer and that the vacuum can be noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,649 reviews
  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product we absolutely love it and would highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Not worth the hype

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So went to buy my good ole Dyson and was convinced by a salesman that this was even better, suction and the cutting feature on the roll. I got it home and the auction is no where near Dyson, better than normal vacs but not Dyson worthy. I am not a returner so I will keep it and next time it’s back to Dyson

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for your review. We are sorry to hear that you are experiencing an issue with the suction. We are happy to help you with this. Could you please share your contact information, and a brief description of the issue, with us via [email protected]?

  • Rated 5 out of 5 stars

    It's A Shark

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Shark's are great. I bought this as a Christmas gift for my mom & she loves it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the shark vacuum cleans up our dog's hair so easily. We are really impressed with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharks forever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always love sharks! Won’t buy any other vacuum!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy use - easy clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with arthritis in my hands this was the best vacuum for me - easy to run and easy to clean...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vroooom!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Vac. Just wanted my daughter needed for her apartmen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best vacuum cleaner we had ever purchase in our household. great value for what we got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful suction and easy to maneuver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend. Works better than all other extremely expensive vacuums I've used.

    I would recommend this to a friend
  • Cons mentioned:
    Cord length, Noise level

    Rated 1 out of 5 stars

    What garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is absolutely terrible it makes a loud noise and stopped picking stuff up after just a few uses. I can believe I spent over $200 for a vacuum that I can't use or return that I just bought 2 weeks ago.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best vacuum ever built. I have 2 Great Danes and awesome vacumn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum Cleaner! Wife loves it! Works great! Good value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pet Hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far living up to expectations for picking up dog hair. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Better than the competition and cheaper too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VACCUUM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT MORE THAN MY DYSON. ITS SO EASY TO CARRY AND I CAN USE IT ON MY HARD FLOORS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a coworker. Made a great housewarming gift! She hasn’t had any complaints :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is awesome. It works well at picking up animal hair. Best vacuum I’ve bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice vacuum. Retractable cord would be nice, but otherwise no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Hoover pet vac. Love this one. It picks up everything. Easy to clean filter also.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Powerful and easy to setup

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently received the Shark Navigator® Self-Cleaning Brushroll Pet Upright Vacuum ZU60. This is 1st Shark vacuum. I’ve always heard good things about them so I thrilled to finally get one. My 1st impression is that it’s easy to put together. I didn’t have to open the manual to figure out how to assemble it. I did, however, have to open the manual to figure out what to do with the attachments. (It didn’t help, as there isn’t storage on the vacuum for all of the included attachments.) Included attachments are a duster crevice tool, upholstery tool, and a dusting brush. It took just a couple minutes to assemble and I was ready to try it out. I have several rugs in the house. The floors are either hardwood, laminate, or tile. As I clean, I go from one surface type to another. This vacuum has a 3-way switch that turns the unit off and into hard floor or Carpet mode. Unfortunately, it’s not located on the handle, where your hands are, but down on the canister. When you switch from hard floor to carpet, the roller slows significantly and you have to stop vacuuming while you toggle the switch to carpet mode. Once in carpet mode, the roller picks up speed and works well on the carpet, but does increase the sound level of the vacuum. Having to reach down to the canister to change surfaces is an inconvenience, but it functions well when you make the switch over. There is a control on the handle to adjust the amount of suction for the vacuum. The vacuum is easy to empty and has “Zero-M” technology, to automatically clean the brush roller as it is used, preventing hair buildup. The handle easily removes from the canister with the hose already attached, to use the various attachments. It has lots of power and does a great job cleaning. I highly recommend it.

    I would recommend this to a friend