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$199.00
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Comp. Value: $299.99

Customer reviews

Rating 4.5 out of 5 stars with 104 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-104 of 104 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Premium Features on a Budget

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used my fair share of robot vacuums over the years where we are finally at the point that the superior technology of past expensive models is trickling down to more affordably priced models. This is exactly the case here where you get many of the premium features at an affordable price. Right out of the box, this vacuum makes a great first impression. The design is really sleek with the matte gray finish and it just feels solid and well-made giving it a premium feel. The setup was extremely simple. You just plug the dock in, download the app, and let it do its thing. The whole process was completely effortless, and it was ready to go in a couple minutes, which is exactly what you want from a smart home device. The true standout feature though is the actual cleaning performance. The “Smart Path Navigation” isn’t just some gimmicky language as it truly seems to map your home and moves in super organized, neat rows, so you know it’s hitting every spot. My floors are both carpet and hardwood and it didn’t miss a beat transitioning between the two and picked up everything. After using other robot vacuums I was skeptical of the “self-cleaning brushroll” though again I was pleasantly surprised with how it handled dog hair where this was not an issue in the slightest as I didn’t have to touch it at all. Then lastly the auto detection works right on par with what you would expect as it avoids object that may be in its way so no need to worry about picking everything up before you run the vacuum. Overall this robot vacuum checks all the boxes from aesthetics to performance and even battery life. At this price it’s one of those rare products that actually achieves all the promises it advertises. For that reason I would definitely recommend this product!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Smart, Clean, and Effortless

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a robot vacuum user for a few years now. Some were great while others proved themselves useless after a year. However, these vacuums all had a common issue . . . the brush. The vacuum brush would eventually get tangled with various hairs and fur. Much like with most upright vacuums, removing the tangled debris is a chore that no one wants to endure. But Shark decided to utilize a self-cleaning brushroll in their robot vacuum. I am familiar with Shark’s self cleaning brushroll with their upright vacuums, and I cannot praise it enough. That all said, allow me to expand this review: Set-Up: There’s not much to setting up the Shark Navigator. There’s the vacuum itself, and there’s the charging dock. Also packaged are two edge brushes for the vacuum. You only need one, and it’s easy to push into place. The other brush is a spare. You will need to fully charge the vacuum before using. For the full robot vacuum experience allowing customization, you can download the Shark app. Once the vacuum is fully charged, you can easily connect the vacuum to your device. At that point, you are good to go. On its initial run, the Navigator will map out your floor area as it cleans, creating a map that you can view on your device. From that map, you can create No Go Zones that you may not want the robot vacuum to go into. From the app, you can create a cleaning schedule. You can even connect the Shark Navigator to Google Home or Alexa, allowing you to say, “Hey Google, start (insert the customized name of your Shark). Performance: I have hardwood floors with a couple of large area rugs in the home. The Navigator had no issue cleaning either of them. I also have a couple of cats, which meant there were a couple of cat toys randomly placed. These toys were a small toy mouse and a small bird type; items that you would expect to create an issue for a robot vacuum. The Shark Navigator avoided these toys with its sensor. This sensory feature gives me peace of mind if I were to suddenly remember that I didn’t pull up all the toys previously, whereas my prior robot vacuum would become stuck on the same toys and create a noise that sounded like a moaning muppet in a bear trap. As I mentioned before, the self-cleaning brushroll is a selling point on an upright vacuum; to have it on a robot vacuum is the deal maker for me. I know there will be a lot of users who will be able to relate to why a self-cleaning brushroll is important, especially if you are a pet owner. The dust bin on the Shark Navigator might appear small, but it collects a lot. Looks can be deceiving and all that. I do suggest that you empty it each time just to be safe, since there isn’t a ‘Full’ indicator to let the user know it’s full. As this is my first Shark Robot Vacuum, I have to say that I am really impressed and am happy with the Navigator. It’s easy to set up, easy to interact with, and it cleans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well with Sand/dirt cleanup. Worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little vac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! I have pets and there is always dust to consider. Even if you do not see it, the dust and pet dander will get to you. This thing picks up everything. Great price too.

    I would recommend this to a friend
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