Customer Ratings & Reviews

Great product, readily available and arrived as promised

Highly reccomend if you gave allergies and or vape. Has drastically help since I purchased 2 years ago. Love it so much am buying a second one for upstairs. 10/10

This has been a big help for my wife . The house air is cleaner

I am very happy with this air purifier. It automatically cleans the air when it needs it. And it runs very quiet and has helped my allergies tremendously.

It's great the air feels clean and light kills bad smells

Great air purifier for a house with multiple cats and dogs. Can really feel the difference in the house and the machine is ver quiet.

Auto mode is amazing, once it gets to 100% it stops until it drops down to 99% then turns back on. While cooking it does go on full blast and helps keep the air clean indoors. Easier breathing.

I purchased the filter in November, so we've only had it for bit, but it has significantly helped my allergies and early morning congestion in the AM when I first wake up. It's also quiet.

Works great....................... . .

It does a decent job. It pulls cat hair and dust out of the air. When you remove the side filters to clean them the hair and dust falls back into the machine. It’s a pain to get it out. I’m not so sure of the claim of the longevity of the filter. I’ve have to vacuum it every couple of months . The instructions about the display are minimal. For the price they could have put in more bells and whistles. The information is also minimal. Most of the time I have no idea what it is doing by the display.

easy to set up and operation. great quality, save much money for changing filters. the air feels fresher, cleaner, more invigoration.

I sold my Dyson TP04 to buy this because frankly the dyson didnt do a great job and I have an english bulldog. This Shark does a great job and is going to save me a ton of money replacing the filters!

I SO wanted this to work, SO needed it to work, like really work, because I have 5 dogs, 5 dogs worth of dog dander, dog smell, dog hair, dog love, just in general all things dog, and 3 are Aussies so they shed aplenty. I love them but they do change the "scent" in the house, and while I don't mind one bit I wanted an air purifier that worked so the air smells fresher for company. I deliberately did not go out of my way to clean prior to setting the unit up because I had read reviews elsewhere that said the machine kept giving 100 as air quality and never changed unless they held a lighter to it, basically it stayed at 100 and then just shut off. Read reviews everywhere not just here if you want the real real. I just wanted them to be wrong because a 5 year filter sounds mighty wonderful given the cost of Hepa filters. So here we go... opened the box, boy the unit was light for such a tall item! Did not feel like there was much to it at all except the Hepa filter, which fits inside the bottom plastic chamber, otherwise doesn't seem like much going on, but chip boards and everything are made smaller now so I waited to give it a try. Next I opened the packet that contained the odor cartridge, it hadn't appealed to me even before I opened it because if a purifier cleans the air what do you need to mask? About that cartridge, I cannot insert the vomiting emoji here but that's the expression I made, SOOOOO strong it blew me away! I have no allergies that I'm aware of, no chemical sensitivities either, but the smell was sickeningly strong. If you remember the carpet powder that some hotels used to use (or still do?) to sprinkle on the carpet to get cigarette smell out of non-smoking rooms, well that's what the odor removing cartridge smells like to me. I didn't want to insert it into the top of the unit, but if not it looks like there is an empty space on top and it's missing something, does not look complete without the cartridge screwed in, so I did. All ready.. plug into the wall, power on and guess what folks?! My air quality is 100! I laughed. Unplugged, gave it another try, registered 100 again, and I KNOW my air quality is not 100, so I let it run for about 15 minutes to see if it would get itself straight and figure out there are 5 dogs here and the air is not the sweetest. Nope, after about 15 minutes it simply shut the fan off. I read a few more reviews about others having the same problem, calling Shark and being told to cut the cord and they'd send a new unit, might be a faulty sensor, and then the second unit doing the same thing. Nope, my time is valuable and already spent too much wishing and hoping this was going to work, should have listened to the reviews, the real ones, back in the box she goes and the big hunk of plastic with a fan and an odor cartridge that will drive someone who actually DOES have chemical sensitivities bat crazy, takes the trip back to Best Buy before the return window is over and whew! One more note.. the picture of this unit makes it appear almost silvery and pretty, it is white, white, white, plastic, not shiny, not silvery, it's a lot of white. These are my feelings and my experience, perhaps some of these work, but I don't have time to go through multiple units in the hopes one might and then the window close for a return. ONE MORE interesting note.. I also purchased a Shark Stratos Vacuum at the same time as I bought this purifier because I DO love Shark products and my other Shark vacuum is amazing, I just didn't want to lug it up and down the stairs anymore so bought the Startos for the 2nd story. The new Shark ALSO takes the odor cartridge, not happy about that, but.. it does not bother me near as much as the one that inserted into the air purifier, perhaps because no air is blowing through it, I don't know, but it ALSO has a hole space on top of the vacuum where if you do not insert the cartridge it looks like you are missing a piece of your vacuum, not a fan of that new perk, hopefully they dump it in the future, but I still love the Shark vacuum, especially when they are on sale. Wanted to share that also because I AM a fan of Shark, just NOT of their NeverChange air "purifier" Max.

Quiet machine. Works great for our open floorplan.

Great product. I immediatly saw changes in the air quality inside my home when I started using this air purifier. Not sure I buy the "NeverChange" part of the name when it is followed by "5-Year Filter Life."

Easy to set up air purifier that doesnt require much maintenance. Can only hear it when theres significant air pollution its extracting (ie smoke from kitchen). Great purchase.

It was easy to get it together and working. D does exactly what we need it to do.

Nice sturdy machine. Auto air clean works perfect in keeping the air at 100%. Love the five year no filter replacement.

So far, it is working great!! Easy to setup and is pretty quiet.

Air purifier was a great investment helps keep the air clean