Customer Ratings & Reviews
- Model:
- IX141
- |
- SKU:
- 6359269
Customer reviews
Rating 4.4 out of 5 stars with 3482 reviews
(3,482 customer reviews)Rating by feature
- Cleaning Quality4.5
Rating 4.5 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Pet Cordless Stick Vacuum with XL Dust Cup as easy to use, lightweight, and powerful, with impressive suction and good battery life. Many are happy with its overall performance and appreciate that it is cordless and has a low noise level. However, some customers have noted that it can struggle with deep carpet, and a few feel it is overpriced or that it should have the ability to stand upright on its own.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Shark Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Doesn’t even spin when it hit thin rug by kitchen sink. Works decently on wood floor. Would not buy this.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Tim, thank you for sharing your feedback with us. We understand how frustrating it can be when the unit doesn’t perform as expected, especially if it stops spinning on a thin rug near the sink. While we’re glad to hear it works reasonably well on wood floors, we recognize that inconsistent performance across surfaces can be disappointing and not what you were hoping for. Certain floor types or transitions can affect how the unit responds, and our team would be happy to look into this with you. Please contact our customer service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll take the appropriate steps to help address this.
Kind regards,
Shark Home
Rated 2 out of 5 stars
Didn't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first stick vacuum. I had it for 6 months and the motor burned out :( I went back to a full size dyson.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Nicole,
Thank you for taking the time to leave your feedback on our Shark Pet Cordless Stick Vacuum.
This isn’t our usual standard and we acknowledge how frustrating this must be. We sincerely apologize for this experience. Something doesn't sound quite right with your unit and we would like to look into this with you.
Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET. We're looking forward to hearing from you.
Kind Regards,
Shark Clean
Rated 1 out of 5 stars
Broke Instantly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 months. Not enough quality for the price
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello there, we’re very sorry to hear about your experience. A vacuum stopping after only two months is understandably disappointing and not the level of quality we strive to deliver. Shark pet vacuums are covered by a manufacturer warranty, and our Customer Care team may be able to help with troubleshooting or replacement options. Feel free to contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). We’re here to help. Kind Regards, Shark Home
Rated 4 out of 5 stars
Satisfied
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for price Does what it needs to bought for work
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item to have at my home.......................
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT CLEANER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect adjunct to a regular (heavier) vacuum cleaner. Great for cleaning up dog hair.
I would recommend this to a friendRated 4 out of 5 stars
Blue eye
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good machine but is not strong as expected. Not perfect
No, I would not recommend this to a friendRated 3 out of 5 stars
Eh...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a pretty dang good job, but 3 stars for the super short battery life. Ended up returning this after a month.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that the battery life of the Shark - Pet Cordless Stick- IX141 was not up to your standards, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s kind of awkward and heavy. It works very well on vinyl plank flooring.
I would recommend this to a friendRated 5 out of 5 stars
Well built
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It feels like a well built vacuum. The best thing is the way it fold to go under furniture. I use it daily and so far I love it.
I would recommend this to a friendRated 3 out of 5 stars
The vac is top heavy so harder to manage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does have good vacuum power but is not so convenient as the Shark Navigator
No, I would not recommend this to a friendRated 4 out of 5 stars
Great alternative to more expensive Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great alternative to more expensive Dyson, could be a bit more powerful in the handheld mode.
I would recommend this to a friendRated 4 out of 5 stars
Vacuum
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent product. Battery life could be better, needs cleaned often. But does work well.
I would recommend this to a friendRated 3 out of 5 stars
Its ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great in the tile floor, but does have a hard time picking up on carpet even with the hardest suction
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the Shark - Pet Cordless Stick Vacuum-IX141 may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
Shark stick vac.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but do not have the same expectation you experience from full size vacuum.
I would recommend this to a friendRated 3 out of 5 stars
Not thrilled!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum is light weight and has lights helping to see but I am not impressed with the maneuverability and efficiency. Also wish it had a docking station.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your cordless vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Its okay
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wooww good but didn’t work long it is kinda disappointing
No, I would not recommend this to a friendRated 4 out of 5 stars
Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice light vacuum. Like that I don't have to drag out my heavy vacuum for touch up's
I would recommend this to a friendRated 4 out of 5 stars
Great for kids to help clean around the house, lol
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it , but I wish battery would last longer. I live in a 1,200 sq. Ft. and battery lasts 40 minutes.
I would recommend this to a friendRated 5 out of 5 stars
Sharkvac
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great portable vacuum. Suction is too bad love the turbo trigger for extra suction. Kills the battery quicker tho.
I would recommend this to a friend