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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 154 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are satisfied with the Pickup 3-in-1 Steam Mop's cleaning performance and ease of use, citing its effectiveness on various floor types and simple operation. Many appreciate the long cord and lightweight design, making cleaning large areas convenient. While some users noted the water tank's relatively small size requiring more frequent refills, the overall positive feedback highlights the mop's efficiency and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 154 reviews
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up like a dream. Great purchase for the wifey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it!! The more I use it the more I love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but I don’t feel like it’s truely cleaning. I love shark products but this one is a major disappointment. ESPECIALLY for the price. I would not recommend the 2 in 1 swifter mop they have works just as good.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you feel your vacuum is not truly cleaning. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 3 out of 5 stars

    Ok purchase could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have all three features just wish the brush would have better texture to scrub floors better.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We will absolutely share your thoughts on the brush-roll design with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 3 out of 5 stars

    It’s alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay but it threw too much water. It’s not what I was expecting.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Heber,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that your Shark steam mop did not meet your expectations. We will absolutely share your feedback with the relevant teams for consideration on future products.

      Kind regards,
      Shark Clean.

  • Rated 3 out of 5 stars

    Good for smaller spaces.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works ok, but unit is too small. Probably better for smaller spaces.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review for the Shark - Pickup 3-in-1.
      We're glad to learn that the performance of the unit is good . We will certainly share your feedback with our relevant teams for consideration regarding the cleaning quality, suction performance, and the design of future products.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance, Cord length, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Convenient and Compact Deep Cleaning

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic replacement for mopping providing deep cleaning of hard floors in a compact and lightweight package with no chemicals needed. I tend to put off mopping until I absolutely have to do it with all the hassles involved...it’s up there with collecting fall leaves in my list of things I do not enjoy doing. This has made cleaning my floors much more convenient and it does a fantastic job at that! Many steam cleaners may be on the larger side but this is very compact and lightweight making it both easy to use and easy to store. All you have to do to use it is fill a small canister with regular water (it holds about a pint glass-worth of water), snap it into place, and turn it on. That’s it. No chemicals needed since it uses steam. The operation is surprisingly quiet as well where you can hear it steaming the water and a little noise coming from the rotating scrubber but it doesn’t make much sound at all. Most importantly, it cleans very well where it removes sticky spots and stains with just a few passes and doesn’t require the manual scrubbing that you would have to do with a traditional mop. It also picks up debris as well so it’s not like you have to vacuum the floor first before starting the steam clean. It’s all built into one. I was concerned that it may leave excess moisture on my laminate wood floor but it’s not much at all and dries within a few minutes. It also comes with a very long cord (25 feet) so it’s easily able to clean my entire kitchen without the need to change outlets. I found that the canister was enough to clean about 50 square feet before needing to refill it. This is a great little, deep cleaning machine!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Steam, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great for cleaning your floors without chemicals

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark SteamPickup 3-in-1 Steam, Pick-Up & Sanitize Mop is a great tool for cleaning your floors without having to use harsh chemicals. The design of this steam mop is excellent. It is composed of mostly plastic, which I would say is a benefit because it makes it more lightweight and will be resistant to small drops in case it were to fall over. The front of the machine has lights that make dust and debris more visible. The brush roll is really nice. It does a great job at picking up dust and debris. It also does a great job at providing a deep scrub if you have a particularly dirty mess to clean up. The steam is also very effective, it seems to neutralize odor and sanitize everything. I got this mop because I have a dog who unfortunately regularly makes messes in my home, and I wanted something that both provided a deep clean and also avoided using harsh chemicals for my and my dog’s health. I really believe this mop accomplishes those goals. It’s really convenient not having to pre-sweep before I use it. Likewise, I especially appreciate that it is self-cleaning and anti-microbial. I believe the instructions say it still must be cleaned occasionally but it is much better than having to clean it after every use like a traditional steam mop may require. There is a tray that also needs to be emptied, but it’s easy to do and simple to use. Overall, this is a great product that will become part of my regular cleaning routine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mop vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unsure if it cleans the floor since there’s no separate container for the dirty water. Overall it vacuum well and steams good. The only downside is it doesn’t recommend putting in a cleaning solution.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your SD201. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Sad to return!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this but decided not to use it as my floors would be damaged. I read several reviews where people had damaged floors so I didn't want to take the risk! I wanted to love this!

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Stephanie,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you decided not to use your steam mop. We will absolutely share your feedback with the relevant teams for consideration on future products. This unit is designed for use on most hard floor surfaces. We recommend that you first test an isolated area of the surface to be cleaned and review the use and care instructions from your floor manufacturer. Surfaces/materials where the steam mop should not be used: Wax-polished furniture or floors, unsealed or unglazed ceramic floors, unsealed wooden and wax floors, and some unwaxed floors. In cases of surfaces treated with wax and some unwaxed floors, the sheen may be removed by heat or steam. Test an isolated area first to see if sheen is affected. Steam mops are ideal for laminate, bamboo, hardwood, marble, tile, and stone. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didnt pick up the dirty off the floor as i expected it too

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We genuinely regret that the pick-up performance of your Shark Steam Mop hasn't met your expectations. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Leaking water

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started leaking water after 3 months of use. Check the water container attachment and it looks good, it seems the leak is internal.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Sergio,

      Thank you for sharing your experience with the Shark Pickup Steam Mop. We're sorry to hear that your unit began leaking after just a few months of use, and that the issue appears to be internal. That’s certainly not the level of reliability we aim to provide, and we understand how inconvenient this must be.

      We’d like to take a closer look and assist you with a resolution. Please reach out to our team at 1-855-427-5127 so we can help determine the next best steps.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Not it shark

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what had hoped it would be. If I didn’t toss out the box I would return it, leaves my floor wet. I luv the shark brand but this one isn’t it

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that your Shark Steam Mop did not meet your expectations. We will absolutely share your feedback with the relevant teams for consideration on future products.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Too narrow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really like this product too small for what I thought it was and it took a while for it to clean big areas.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your feedback about the Shark Steam Mop. We’re sorry to hear that it didn’t meet your expectations in terms of size and efficiency for cleaning larger areas. We understand how important it is for a cleaning tool to fit your specific needs.

      If you’re looking for a model designed to handle larger spaces more quickly, our customer service team would be happy to help you explore other options. Please don’t hesitate to contact us at 1-855-427-5127.

      Your input is valuable, and we’ll share it with our product development team for future improvements.

      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    I will never buy from best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy from Best Buy again as of the return window is two weeks! Although shark did a great job fixing the problem. This steamer is great for smaller houses the one star is for Best Buy customer service

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Streaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mop leaves streaks across the floor and a dull finish. Not what we expected.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      Based on the situation you’ve described, it sounds like there’s a chance the Shark Steam Mop may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Just Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t love this product compared to the other steam mops. The mop sometimes leaks water.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi AHarvey,

      Thank you for sharing your feedback about the Shark 3-in-1 Steam Mop. We’re sorry to hear that it hasn’t met your expectations compared to other steam mops and that you’ve experienced issues with water leaking. This isn’t the experience we want for our customers.

      We’d like to help troubleshoot the leaking issue to ensure the mop is working properly. Sometimes adjusting the water tank placement or ensuring all seals are securely in place can help. Please don’t hesitate to reach out to our Customer Service team at 1-855-427-5127 for assistance.

      Your satisfaction is important to us, and we appreciate the opportunity to improve your experience. Thank you for choosing Shark.

      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, the product was working fine. After a week or so, it started leaking water. It leaves big water marks everywhere.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your SD201 started to leak after a short time of use. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Versatile Steam Mop!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living with 2 children and 3 dogs in a house with wood floors and tile everywhere can build up quite a bit of dirt and grime over time. Traditional mopping is tedious and at times to me seems like I’m just pushing dirty water around. I’ve tried steam mops before but the pads after a few uses get grimy and dirty and are impossible to really get clean afterwards. So, when I saw the Shark SteamPickup 3-1 Steam, Pick Up, and Sanitize mop with a roller that cleans itself AND picks up debris, I knew I had to have it! Goodbye days of grimy steam pads that need constant replacing! Can the roller really clean itself during use and still clean your floors well, let’s find out! Initial setup was seamless and easy and took less than a few minutes. The Steam mop doesn’t use any type of cleaner, so you just fill the jug up with water and off you go! There are 2 different modes depending on how deep of a clean you want. The steam starts to appear after about 15-20 seconds of being turned on. The nice thing about this steam mop is that it separates wet and dry into two different compartments, so you don’t necessarily have to vacuum before you use it. I was pleasantly surprised by how effective this was because with other steam mops in the past I’ve always had to do a pre vacuum to make sure the mop isn’t pushing around a bunch of dog hair and debris! The mop itself is lightweight and rolls well and the steam is produced at a steady rate to do larger areas rather quickly. It’s worth mentioning you can use this steam mop on any type of sealed floor. We have hardwood in the main living areas and tile in the bathrooms and it cleans both seamlessly! Once you’re done with the mop you lift the tray up and there’s the wet and dry compartments that you can empty separately. The roller itself can be removed and rinsed out after use and I was again very surprised to see that after a lot of heavy cleaning it didn’t appear to be dirty or grimy. The one gripe I do have is with the size of the water compartment that the mop picks up while mopping. It fills up fairly quickly with dirty water and if you have a large area you’re cleaning you have to empty it before you’re completely done cleaning to finish the job. But it’s a small price to pay for not having to buy multiple steam pads to clean with! Overall, I am very happy with the job the Shark SteamPickup 3-1 steam mop does! With the self-cleaning roller you don’t have to worry about multiple steam pads and the ability to pick up debris while mopping makes this a versatile and very useful mop vacuum combo. If you’re looking for a steam mop, I highly recommend you check this one out, you won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Steam
    Cons mentioned:
    Water tank size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Cleans and sanitizes just using tap water!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark SteamPickup 3-in-1 Steam, Pick-Up & Sanitize Mop - Black/Stone Metallic is pretty neat. The steam output it puts out is amazing! It does a really good job of mopping floors especially since it isn't using anything besides water. Inside the box the steamer comes in a couple of pieces that easily snap together, and there is also a plastic base station to park the mop and roller when not in use. Let me first start out by saying there is no vacuum feature on this mop, it just has a roller that is made out of lots of various small bristles. Some of which are soft, and others are very stiff and plastic feeling. There is a metal scraper bar that the roller spins against that wipes the debris off the roller. The instructions say that there is no need to vacuum or sweep before using this mop, but I found that not to be 100% true, it depends on what you're trying to pick up as this mop struggled to pick up fuzzy/dust bunnies/drier lint/pet hair etc... instead it just rolled that stuff into wet strings and left them behind. I used the mop to clean 4 rooms in my house plus a hallway, and it does really good for the most part, but it struggled to get close to the walls, or into the corners. Cleaning 4 rooms on high steam took 2.5 tanks worth of water, and the mop had to be emptied and cleaned 4 times total including the final clean to store it on its base. I really like it and it did a great job where it could reach, except for a few quirks here and there. If it could get flush with the corners and the walls, and it actually picked up dustbunny/drier lint/pet hair instead of balling those up it would be perfect, but there's still a little room for improvement.

    I would recommend this to a friend
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